{"id":11924,"date":"2025-09-17T16:30:57","date_gmt":"2025-09-17T15:30:57","guid":{"rendered":"https:\/\/www.smithersofstamford.com\/blog\/?page_id=11924"},"modified":"2025-09-18T22:18:15","modified_gmt":"2025-09-18T21:18:15","slug":"smithers-of-stamford-reviews-real-customer-feedback","status":"publish","type":"page","link":"https:\/\/www.smithersofstamford.com\/blog\/smithers-of-stamford-reviews-real-customer-feedback\/","title":{"rendered":"Smithers of Stamford Reviews \u2013 Real Customer Feedback"},"content":{"rendered":"<div class=\"sws_supernormalaction\"><button on=\"tap:superwebshare-lightbox\" class=\"superwebshare_normal_button1 superwebshare-button-large superwebshare-button-default superwebshare_prompt superwebshare_button_svg\" style=\"color:#ffffff;background-color: #1e73be;\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"superwebshare-svg\"  fill=\"currentColor\" viewBox=\"0 0 1000 1000\" stroke=\"currentColor\" stroke-width=\"0\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M789.86,323.67c91.79,0,164.25-72.46,164.25-164.25S881.64,0,789.86,0S625.6,72.46,625.6,164.25c0,4.83,0,14.49,0,24.15L306.76,371.98c-24.15-24.15-57.97-33.82-96.62-33.82c-91.79,0-164.25,72.46-164.25,164.25s72.46,164.25,164.25,164.25c38.65,0,72.46-14.49,96.62-33.82L625.6,821.26c0,9.66,0,14.49,0,19.32c0,86.96,72.46,159.42,159.42,159.42s159.42-72.46,159.42-159.42s-67.63-159.42-154.59-159.42c-33.82,0-67.63,9.66-96.62,33.82L374.4,526.57c0-9.66,0-19.32,0-24.15s0-14.49,0-24.15l318.84-188.41C717.39,314.01,751.21,323.67,789.86,323.67z\" \/><\/svg><span>Share<\/span><\/button><\/div><p>Sets the tone: <em data-start=\"653\" data-end=\"820\">\u201cStraight from the customers who\u2019ve shopped with us \u2014 real <strong>Smithers of Stamford reviews<\/strong>, real style, no fluff. From retro furniture to neon signs, here\u2019s what people say about Smithers.\u201d<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10994 aligncenter\" src=\"https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/06\/img-51.webp\" alt=\"alt=&quot;smithers of stamford reviews&quot;\" width=\"792\" height=\"570\" srcset=\"https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/06\/img-51.webp 792w, https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/06\/img-51-300x216.webp 300w, https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/06\/img-51-768x553.webp 768w\" sizes=\"auto, (max-width: 792px) 100vw, 792px\" \/><\/p>\n<h2 data-start=\"867\" data-end=\"894\">\u2b50 <em><strong data-start=\"449\" data-end=\"482\">HIGHLY RATED by Our Customers<\/strong><\/em><\/h2>\n<p data-start=\"483\" data-end=\"860\">Smithers of Stamford is where vintage swagger meets modern design \u2014 and our customers can\u2019t get enough.<br data-start=\"574\" data-end=\"577\" \/>We\u2019ve been creating bold, retro-inspired furniture, unusual gifts, and neon lighting for over a decade, supplying design lovers across the UK and worldwide. Customers consistently praise our <strong data-start=\"768\" data-end=\"860\">unique products, quality craftsmanship, standout style, and responsive customer service.<\/strong><\/p>\n<h2 data-start=\"795\" data-end=\"826\"><em>\ud83c\udfe2 <strong data-start=\"802\" data-end=\"826\">About Smithers Today<\/strong><\/em><\/h2>\n<p data-start=\"827\" data-end=\"1413\">Smithers is now proudly based in <a href=\"https:\/\/www.smithersofstamford.com\/blog\/smithers-custom-bespoke-furniture-neon-signs-studio-shoreditch-london-89-90-paul-street-ec2a-4ne\/\"><strong data-start=\"860\" data-end=\"882\">Shoreditch, London<\/strong><\/a> \u2014 serving clients worldwide through our online-first platform.<br data-start=\"945\" data-end=\"948\" \/>Our pricing is <strong data-start=\"963\" data-end=\"987\">fair and transparent<\/strong>, reflecting the craftsmanship behind every piece \u2014 no inflated markups, just bold design you won\u2019t find anywhere else.<br data-start=\"1106\" data-end=\"1109\" \/>We\u2019re known for <strong data-start=\"1125\" data-end=\"1173\">excellent communication and personal service<\/strong> \u2014 responding quickly, giving honest updates, and making sure every order runs smoothly.<br data-start=\"1261\" data-end=\"1264\" \/>While we no longer have a permanent showroom in Stamford, we provide photos, videos from our London Studio.<\/p>\n<hr data-start=\"1415\" data-end=\"1418\" \/>\n<h2 data-start=\"1420\" data-end=\"1451\">\u2b50 <strong data-start=\"1425\" data-end=\"1451\">What People Are Saying<\/strong><\/h2>\n<h3 data-start=\"1453\" data-end=\"1483\"><strong data-start=\"1457\" data-end=\"1483\">Loved for Unique Style<\/strong><\/h3>\n<blockquote data-start=\"1484\" data-end=\"2095\">\n<p data-start=\"1486\" data-end=\"2095\">\u201cTop notch work here from Smithers of Stamford and really friendly customer service. My favorite is the comic furniture work they have recently developed!\u201d \u2013 Dionisis K.<br data-start=\"1655\" data-end=\"1658\" \/>\u201cSmithers is the shop to visit in Stamford. Every time you visit there is something unusual, upcycled or creative to see.\u201d \u2013 James P.<br data-start=\"1793\" data-end=\"1796\" \/>\u201cWe\u2019ve purchased a number of items for our holiday lets and own home over time. They are always unique and commented on by visitors.\u201d \u2013 Bales A.<br data-start=\"1942\" data-end=\"1945\" \/>\u201cAbsolutely love this site and their products. Great selection and quality is bang on. Prices are very reasonable for such unique items.\u201d \u2013 Jon E.<\/p>\n<\/blockquote>\n<hr data-start=\"1540\" data-end=\"1543\" \/>\n<h2 data-start=\"1545\" data-end=\"1588\">\ud83d\udcac <em><strong data-start=\"1552\" data-end=\"1588\">Customer Service &amp; Communication<\/strong><\/em><\/h2>\n<p data-start=\"334\" data-end=\"632\">Great furniture deserves great service \u2014 and that\u2019s why Smithers customers rate us so highly.<br data-start=\"427\" data-end=\"430\" \/>Our team believes in <strong data-start=\"451\" data-end=\"508\">quick replies, honest updates, and personal attention<\/strong> on every order. You\u2019ll always know what\u2019s happening, from the moment you click \u201cbuy\u201d until your item is safely delivered.<\/p>\n<blockquote data-start=\"634\" data-end=\"971\">\n<p data-start=\"636\" data-end=\"971\">\u201cExcellent customer service, highly recommend.\u201d \u2013 Keith.<br data-start=\"694\" data-end=\"697\" \/>\u201cNothing was a problem and Nick kept us updated regularly. When we received the item we found our expectations were exceeded.\u201d \u2013 Greg Byers.<br data-start=\"835\" data-end=\"838\" \/>\u201cGreat service, really easy to deal with.\u201d \u2013 <strong>Chip C<\/strong>.<br data-start=\"892\" data-end=\"895\" \/>\u201cThe owner is very professional and really knows his stuff.\u201d \u2013 <strong>Joanna S<\/strong>.<\/p>\n<\/blockquote>\n<hr data-start=\"2206\" data-end=\"2209\" \/>\n<h3 data-start=\"2211\" data-end=\"2248\"><strong data-start=\"2215\" data-end=\"2248\">Fast Delivery &amp; Smooth Orders<\/strong><\/h3>\n<blockquote data-start=\"2249\" data-end=\"2577\">\n<p data-start=\"2251\" data-end=\"2577\">\u201cOrdered a surprise birthday present which arrived within 2 days. Even better in the flesh than on screen.\u201d \u2013 <strong>Daren G<\/strong>.<br data-start=\"2369\" data-end=\"2372\" \/>\u201cMy order arrived within 2 days of ordering \u2014 absolutely fantastic service and product was exactly what I expected.\u201d \u2013 <strong>Sam H<\/strong>.<br data-start=\"2499\" data-end=\"2502\" \/>\u201cFantastic table, great quality and delivered very quickly.\u201d \u2013 Steve R.<\/p>\n<\/blockquote>\n<hr data-start=\"2579\" data-end=\"2582\" \/>\n<h3 data-start=\"2584\" data-end=\"2623\"><strong data-start=\"2588\" data-end=\"2623\">Quality Products That Stand Out<\/strong><\/h3>\n<blockquote data-start=\"2624\" data-end=\"3088\">\n<p data-start=\"2626\" data-end=\"3088\">\u201cThe <a href=\"https:\/\/www.smithersofstamford.com\/bar-stools.html\">bar stools<\/a> were cuter in person than online. Thank you for a great well-made product.\u201d \u2013 <strong>Tracy T.<\/strong><br data-start=\"2728\" data-end=\"2731\" \/>\u201cLove the <a href=\"https:\/\/www.smithersofstamford.com\/blog\/how-to-hang-a-neon-sign-safely-without-wrecking-your-wall\/\">neon sign installation<\/a>! It adds such a cool ambiance to my space.\u201d \u2013<strong> Tobi G.<\/strong><br data-start=\"2819\" data-end=\"2822\" \/>\u201cI absolutely love the antique chairs I purchased. It\u2019s not just a chair but a piece of art.\u201d \u2013 <strong>Oyebimpe O<\/strong>.<br data-start=\"2931\" data-end=\"2934\" \/>\u201cI bought my gorgeous <a href=\"https:\/\/www.smithersofstamford.com\/gifts\/seletti-blow-mirrors.html\">Seletti Blow Neon Lips<\/a> from Smithers and I am delighted with it. It arrived packed well and within a couple of days.\u201d \u2013 <strong>Amber L<\/strong>.<\/p>\n<\/blockquote>\n<hr data-start=\"3090\" data-end=\"3093\" \/>\n<h3 data-start=\"3095\" data-end=\"3125\"><strong data-start=\"3099\" data-end=\"3125\">Returns &amp; Easy Process<\/strong><\/h3>\n<p data-start=\"3126\" data-end=\"3338\">We stand by everything we sell. If something isn\u2019t right, our returns process is clear and hassle-free \u2014 whether you need a refund, exchange, or replacement. Just contact our team and we\u2019ll get it sorted quickly.<\/p>\n<hr data-start=\"3340\" data-end=\"3343\" \/>\n<h3 data-start=\"3345\" data-end=\"3371\"><strong data-start=\"3349\" data-end=\"3371\">Online vs Showroom<\/strong><\/h3>\n<p data-start=\"3372\" data-end=\"3603\">Smithers is an online-first brand, making it easy to shop from anywhere. Need extra reassurance before you buy? Our team can provide additional photos, videos.<\/p>\n<hr data-start=\"3605\" data-end=\"3608\" \/>\n<h3 data-start=\"3610\" data-end=\"3634\"><strong data-start=\"3614\" data-end=\"3634\">Founder &amp; Vision<\/strong><\/h3>\n<p data-start=\"3635\" data-end=\"4015\">Smithers was founded by <strong data-start=\"3659\" data-end=\"3673\">Nick Smith<\/strong> out of frustration at not being able to find furniture with edge and personality.<br data-start=\"3755\" data-end=\"3758\" \/>Nick built Smithers to celebrate bold design, bespoke craftsmanship, and furniture that makes a statement. Today, Smithers works with skilled makers in the UK and overseas to deliver <strong data-start=\"3941\" data-end=\"3972\">unique, characterful pieces<\/strong> for homes, bars, and businesses worldwide.<\/p>\n<hr data-start=\"4017\" data-end=\"4020\" \/>\n<h3 data-start=\"4022\" data-end=\"4058\"><strong data-start=\"4026\" data-end=\"4058\">Projects &amp; Media Recognition<\/strong><\/h3>\n<p data-start=\"4059\" data-end=\"4309\">Smithers has supplied furniture and d\u00e9cor for <strong data-start=\"4105\" data-end=\"4148\"><a href=\"https:\/\/www.tiffany.co.uk\/\">Tiffany &amp; Co<\/a>., <a href=\"https:\/\/www.starbucks.co.uk\/\">Starbucks<\/a>, and <a href=\"https:\/\/www.sothebys.com\/en\/\">Sotheby\u2019s<\/a><\/strong>, as well as bespoke interior projects for private clients. Our work has been featured in <a href=\"https:\/\/www.homesandantiques.com\/interiors\/decorating\/stylish-storage-for-your-home\">Homes and Antiques<\/a><strong data-start=\"4238\" data-end=\"4280\">, <a href=\"https:\/\/www.thetimes.com\/life-style\/property-home\/article\/wicker-furniture-r5jbv0jgk\">The Time<\/a>s, <a href=\"https:\/\/www.homesandgardens.com\/solved\/seasonal-items-always-clean-before-storing\">Homes &amp; Gardens<\/a>, <a href=\"https:\/\/www.idealhome.co.uk\/renovation\/conversions\/how-to-convert-your-loft-on-a-budget\">Ideal Home<\/a><\/strong>, and other top publications.<\/p>\n<p data-start=\"4059\" data-end=\"4309\"><!--more--><\/p>\n<h2><em>\ud83e\udd1d Our Service Promise<\/em><\/h2>\n<p>We understand that online shopping should feel just as personal as walking into a store \u2014 and we take that responsibility seriously.<\/p>\n<p>If something ever goes wrong \u2014 from a delay to a damaged item \u2014 our team is committed to putting it right quickly.<br \/>\nOur <strong>returns process is simple and stress-free<\/strong>, and we personally oversee every case so you\u2019re never left waiting for a reply.<\/p>\n<p>This dedication to communication and fair resolutions is why most of our customers leave \u2605\u2605\u2605\u2605\u2605 reviews and keep coming back for more.<\/p>\n<div class=\"sws_supernormalaction\"><button on=\"tap:superwebshare-lightbox\" class=\"superwebshare_normal_button1 superwebshare-button-large superwebshare-button-default superwebshare_prompt superwebshare_button_svg\" style=\"color:#ffffff;background-color: #1e73be;\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"superwebshare-svg\"  fill=\"currentColor\" viewBox=\"0 0 1000 1000\" stroke=\"currentColor\" stroke-width=\"0\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M789.86,323.67c91.79,0,164.25-72.46,164.25-164.25S881.64,0,789.86,0S625.6,72.46,625.6,164.25c0,4.83,0,14.49,0,24.15L306.76,371.98c-24.15-24.15-57.97-33.82-96.62-33.82c-91.79,0-164.25,72.46-164.25,164.25s72.46,164.25,164.25,164.25c38.65,0,72.46-14.49,96.62-33.82L625.6,821.26c0,9.66,0,14.49,0,19.32c0,86.96,72.46,159.42,159.42,159.42s159.42-72.46,159.42-159.42s-67.63-159.42-154.59-159.42c-33.82,0-67.63,9.66-96.62,33.82L374.4,526.57c0-9.66,0-19.32,0-24.15s0-14.49,0-24.15l318.84-188.41C717.39,314.01,751.21,323.67,789.86,323.67z\" \/><\/svg><span>Share<\/span><\/button><\/div>","protected":false},"excerpt":{"rendered":"<p>ShareSets the tone: \u201cStraight from the customers who\u2019ve shopped with us \u2014 real Smithers of Stamford reviews, real style, no fluff. From retro furniture to neon signs, here\u2019s what people say about Smithers.\u201d \u2b50 HIGHLY RATED by Our Customers Smithers&#133;<\/p>\n","protected":false},"author":1406,"featured_media":11926,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11924","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.0 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Smithers of Stamford Reviews \u2013 Real Customer Feedback<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smithersofstamford.com\/blog\/smithers-of-stamford-reviews-real-customer-feedback\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Smithers of Stamford Reviews \u2013 Real Customer Feedback\" \/>\n<meta property=\"og:description\" content=\"ShareSets the tone: \u201cStraight from the customers who\u2019ve shopped with us \u2014 real Smithers of Stamford reviews, real style, no fluff. 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