{"id":12225,"date":"2025-10-21T11:52:02","date_gmt":"2025-10-21T10:52:02","guid":{"rendered":"https:\/\/www.smithersofstamford.com\/blog\/?page_id=12225"},"modified":"2025-11-09T12:01:48","modified_gmt":"2025-11-09T12:01:48","slug":"reviews-testimonials-smithers-of-stamford","status":"publish","type":"page","link":"https:\/\/www.smithersofstamford.com\/blog\/reviews-testimonials-smithers-of-stamford\/","title":{"rendered":"Reviews &#038; Testimonials | Smithers of Stamford"},"content":{"rendered":"<div class=\"sws_supernormalaction\"><button on=\"tap:superwebshare-lightbox\" class=\"superwebshare_normal_button1 superwebshare-button-large superwebshare-button-default superwebshare_prompt superwebshare_button_svg\" style=\"color:#ffffff;background-color: #1e73be;\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"superwebshare-svg\"  fill=\"currentColor\" viewBox=\"0 0 1000 1000\" stroke=\"currentColor\" stroke-width=\"0\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M789.86,323.67c91.79,0,164.25-72.46,164.25-164.25S881.64,0,789.86,0S625.6,72.46,625.6,164.25c0,4.83,0,14.49,0,24.15L306.76,371.98c-24.15-24.15-57.97-33.82-96.62-33.82c-91.79,0-164.25,72.46-164.25,164.25s72.46,164.25,164.25,164.25c38.65,0,72.46-14.49,96.62-33.82L625.6,821.26c0,9.66,0,14.49,0,19.32c0,86.96,72.46,159.42,159.42,159.42s159.42-72.46,159.42-159.42s-67.63-159.42-154.59-159.42c-33.82,0-67.63,9.66-96.62,33.82L374.4,526.57c0-9.66,0-19.32,0-24.15s0-14.49,0-24.15l318.84-188.41C717.39,314.01,751.21,323.67,789.86,323.67z\" \/><\/svg><span>Share<\/span><\/button><\/div><h2 data-start=\"340\" data-end=\"369\"><strong data-start=\"343\" data-end=\"369\">Reviews &amp; Testimonials <\/strong><strong data-start=\"375\" data-end=\"416\">What People Are Saying About Smithers<\/strong><\/h2>\n<p data-start=\"418\" data-end=\"663\">At Smithers of Stamford, our customers don\u2019t just buy furniture \u2014 they collect conversation pieces. From bold neon artwork to statement chairs and handcrafted cabinets, our designs have made their way into homes across the UK, USA, and beyond.<\/p>\n<p data-start=\"665\" data-end=\"806\">Below you\u2019ll find genuine reviews from Google \u2014 real customers who\u2019ve experienced the craftsmanship, style, and service that define Smithers.<\/p>\n<p data-start=\"665\" data-end=\"806\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12228 aligncenter\" src=\"https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-Oct-21-2025-11_58_24-AM.png\" alt=\"alt=&quot; smithers of stamford reviews&quot;\" width=\"1024\" height=\"1024\" srcset=\"https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-Oct-21-2025-11_58_24-AM.png 1024w, https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-Oct-21-2025-11_58_24-AM-300x300.png 300w, https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-Oct-21-2025-11_58_24-AM-175x175.png 175w, https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-Oct-21-2025-11_58_24-AM-768x768.png 768w, https:\/\/www.smithersofstamford.com\/blog\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-Oct-21-2025-11_58_24-AM-200x200.png 200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<hr data-start=\"808\" data-end=\"811\" \/>\n<h3 data-start=\"813\" data-end=\"847\">\u2b50 <strong data-start=\"819\" data-end=\"847\">Recent Five-Star Reviews<\/strong><\/h3>\n<p data-start=\"849\" data-end=\"891\"><strong data-start=\"849\" data-end=\"889\">A. Darling \u2013 Verified Buyer (London)<\/strong><\/p>\n<blockquote data-start=\"892\" data-end=\"1257\">\n<p data-start=\"894\" data-end=\"1257\">\u201cI recently ordered from Smithers of Stamford and was really impressed \u2014 <strong>they replied quickly<\/strong>, helped me choose the perfect piece, and <strong>delivery was smooth and on time<\/strong>. The product was exactly as described: <strong>stylish, quirky, and<\/strong> <strong>top-quality<\/strong>. Great that they\u2019re now fully online and London-based \u2014 makes it so easy to shop <strong><a href=\"https:\/\/www.smithersofstamford.com\">retro style furniture<\/a><\/strong> without the usual hassle!\u201d<\/p>\n<\/blockquote>\n<hr data-start=\"1259\" data-end=\"1262\" \/>\n<p data-start=\"1264\" data-end=\"1294\"><strong data-start=\"1264\" data-end=\"1292\">Gloria \u2013 New Jersey, USA<\/strong><\/p>\n<blockquote data-start=\"1295\" data-end=\"1525\">\n<p data-start=\"1297\" data-end=\"1525\">\u201cFor a long time I was looking for a pair of black and white striped chairs and found them overseas with Smithers of Stamford. I\u2019m very pleased and <strong>happy with my purchase<\/strong> \u2014 they came extremely<strong> well packed all the way to the US!\u201d<\/strong><\/p>\n<\/blockquote>\n<p data-start=\"1527\" data-end=\"1565\"><em data-start=\"1527\" data-end=\"1563\">(Photo: customer\u2019s striped chairs)<\/em><\/p>\n<hr data-start=\"1567\" data-end=\"1570\" \/>\n<p data-start=\"1572\" data-end=\"1603\"><strong data-start=\"1572\" data-end=\"1601\">Chris Welch \u2013 Local Guide<\/strong><\/p>\n<blockquote data-start=\"1604\" data-end=\"1724\">\n<p data-start=\"1606\" data-end=\"1724\">\u201cAmazing service! <strong>Quick response after ordering<\/strong>, clear communication, and the items arrived exactly when promised. Great experience.\u201d<\/p>\n<\/blockquote>\n<p data-start=\"1726\" data-end=\"1761\"><em data-start=\"1726\" data-end=\"1759\">(Photo: Pop-art BOOM canisters)<\/em><\/p>\n<hr data-start=\"1763\" data-end=\"1766\" \/>\n<p data-start=\"1768\" data-end=\"1792\"><strong data-start=\"1768\" data-end=\"1790\">Adeparusi Ifeoluwa<\/strong><\/p>\n<blockquote data-start=\"1793\" data-end=\"2002\">\n<p data-start=\"1795\" data-end=\"2002\"><strong>\u201cI purchased a rattan set from this store, and the quality is outstanding. The craftsmanship is excellent, with durable materials and a stylish design that fits perfectly in my patio.<\/strong> Even better in person!\u201d<\/p>\n<\/blockquote>\n<hr data-start=\"2004\" data-end=\"2007\" \/>\n<p data-start=\"2009\" data-end=\"2022\"><strong data-start=\"2009\" data-end=\"2020\">Opeyemi<\/strong><\/p>\n<blockquote data-start=\"2023\" data-end=\"2196\">\n<p data-start=\"2025\" data-end=\"2196\">\u201cBought a large Mongolian sheepskin rug \u2014 <strong>absolutely luxuriou<\/strong>s. The texture is incredibly soft and plush, adding warmth and elegance to my living room. <strong>Top-notch quality<\/strong>!\u201d<\/p>\n<\/blockquote>\n<hr data-start=\"2198\" data-end=\"2201\" \/>\n<p data-start=\"2203\" data-end=\"2217\"><strong data-start=\"2203\" data-end=\"2215\">A. Adisa<\/strong><\/p>\n<blockquote data-start=\"2218\" data-end=\"2418\">\n<p data-start=\"2220\" data-end=\"2418\">\u201cSmithers has a great selection and <strong>amazing customer service<\/strong>. The <strong>craftsmanship is excellent<\/strong>, and the antique piece I bought adds elegance to my office. <strong>Highly recommend<\/strong> this shop for unique finds!\u201d<\/p>\n<\/blockquote>\n<hr data-start=\"2420\" data-end=\"2423\" \/>\n<p data-start=\"2425\" data-end=\"2443\"><strong data-start=\"2425\" data-end=\"2441\">Laeela Yisah<\/strong><\/p>\n<blockquote data-start=\"2444\" data-end=\"2653\">\n<p data-start=\"2446\" data-end=\"2653\">\u201cI absolutely <strong>love this neon sign<\/strong>. The design is <strong>detailed and meaningfu<\/strong>l, while the bright blue glow adds a unique, contemporary touch. Easy to install and a perfect addition to any space. Highly recommend!\u201d<\/p>\n<\/blockquote>\n<p data-start=\"2655\" data-end=\"2692\"><em data-start=\"2655\" data-end=\"2690\">(Photo: neon sign with blue halo)<\/em><\/p>\n<hr data-start=\"2694\" data-end=\"2697\" \/>\n<p data-start=\"2699\" data-end=\"2731\"><strong data-start=\"2699\" data-end=\"2729\">Angie Cooper \u2013 Local Guide<\/strong><\/p>\n<blockquote data-start=\"2732\" data-end=\"2909\">\n<p data-start=\"2734\" data-end=\"2909\">\u201cTook some time to arrive, but <strong>it was a custom order<\/strong>, the <strong>delivery team kept us updated<\/strong> and helped carry the large piece inside. The cabinet fits perfectly in our French-style cottage \u2014 very happy.\u201d<\/p>\n<\/blockquote>\n<hr data-start=\"2911\" data-end=\"2914\" \/>\n<h3 data-start=\"2916\" data-end=\"2938\">\ud83d\uddde\ufe0f <strong data-start=\"2924\" data-end=\"2938\">As Seen In<\/strong><\/h3>\n<p data-start=\"2939\" data-end=\"3135\">Our distinctive designs have been featured in <strong data-start=\"2985\" data-end=\"2991\">GQ<\/strong>, <strong data-start=\"2993\" data-end=\"3002\">Vogue<\/strong>, <strong data-start=\"3004\" data-end=\"3023\">Homes &amp; Gardens<\/strong>, <strong data-start=\"3025\" data-end=\"3036\">Realtor<\/strong>, and <strong data-start=\"3042\" data-end=\"3056\">Living ETC<\/strong> \u2014 recognised for bringing character and creativity back into modern interiors.<\/p>\n<hr data-start=\"3137\" data-end=\"3140\" \/>\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"154c2a2d-790a-4083-b188-5134ae7e3586\" data-message-model-slug=\"gpt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<h3 data-start=\"409\" data-end=\"440\">\ud83d\udcac A Note from Nick Smith<\/h3>\n<p data-start=\"442\" data-end=\"782\">Smithers has <strong data-start=\"557\" data-end=\"616\">fully modernised its communication and delivery network<\/strong>, introducing instant <strong>WhatsApp contact on every page<\/strong>, <strong>real-time order tracking<\/strong>, and <strong>dedicated client-care support<\/strong>. Smithers began in our Stamford workshop with one simple idea \u2014 that furniture should have personality. <strong>What started as a small creative studio<\/strong> has grown into a fully online design<strong> London furniture brand<\/strong> with workshops in Britain and overseas, producing <a href=\"https:\/\/www.smithersofstamford.com\/blog\/bespoke-furniture\/\"><strong>luxury bespoke furniture<\/strong><\/a> pieces for some of the world\u2019s most iconic names \u2014 including <strong data-start=\"748\" data-end=\"765\"><a href=\"https:\/\/www.tiffany.co.uk\">Tiffany &amp; Co<\/a>.<\/strong> and <a href=\"http:\/\/www.rolex.com\"><strong data-start=\"770\" data-end=\"779\">Rolex<\/strong><\/a>.<\/p>\n<p data-start=\"784\" data-end=\"967\">Every project, whether a one-off <strong><a href=\"https:\/\/www.smithersofstamford.com\/neon-signs.html\">neon sign commission<\/a><\/strong> or a full interior fit-out, is made with the same obsession for craftsmanship and character that defined our early days in Stamford.<\/p>\n<p data-start=\"969\" data-end=\"1176\">We\u2019ve listened carefully to customer feedback \u2014 <strong>tightened delivery schedules<\/strong>, upgraded packaging, and streamlined communication. <strong>International shipping is now smoother<\/strong>, <strong>faster, and more reliable than ever<\/strong>, thanks to <strong>DHL<\/strong>.<\/p>\n<p data-start=\"1178\" data-end=\"1311\">Thank you to everyone who\u2019s supported us \u2014 from private collectors to global luxury brands \u2014 for keeping the Smithers story alive.\u201d<\/p>\n<hr data-start=\"1313\" data-end=\"1316\" \/>\n<p data-start=\"1318\" data-end=\"1358\">Smithers of Stamford is widely praised for its unique designs, high-quality furniture, and quirky statement accessories. Customers consistently highlight the originality and craftsmanship of the pieces, often describing them as design-led items that simply can\u2019t be found elsewhere.<\/p>\n<h2 data-start=\"249\" data-end=\"291\"><strong data-start=\"253\" data-end=\"291\">Mixed Feedback Transparency<\/strong><\/h2>\n<p data-start=\"292\" data-end=\"343\">We believe reviews should be honest \u2014 not filtered.<\/p>\n<p data-start=\"345\" data-end=\"665\">During our transition from a physical showroom ion Stamford to a fully online studio in London, a small number of older reviews mentioned <strong data-start=\"460\" data-end=\"496\">slow replies and delivery delays<\/strong>, particularly around busy production periods and international freight. Fair feedback \u2014 that stage was challenging for a small independent brand handling custom builds.<\/p>\n<p data-start=\"667\" data-end=\"713\"><strong>Those issues are now resolved.<\/strong><br data-start=\"697\" data-end=\"700\" \/>Smithers has:<\/p>\n<ul data-start=\"715\" data-end=\"931\">\n<li data-start=\"715\" data-end=\"772\">\n<p data-start=\"717\" data-end=\"772\">Introduced <strong data-start=\"728\" data-end=\"756\">instant WhatsApp support<\/strong> on every page<\/p>\n<\/li>\n<li data-start=\"773\" data-end=\"820\">\n<p data-start=\"775\" data-end=\"820\">Added <strong data-start=\"781\" data-end=\"803\">real-time tracking<\/strong> for all orders<\/p>\n<\/li>\n<li data-start=\"821\" data-end=\"881\">\n<p data-start=\"823\" data-end=\"881\">Partnered with <strong data-start=\"838\" data-end=\"845\">DHL<\/strong> for faster international shipping<\/p>\n<\/li>\n<li data-start=\"882\" data-end=\"931\">\n<p data-start=\"884\" data-end=\"931\">Upgraded packaging to prevent damage in transit<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"933\" data-end=\"1030\">On the rare occasion an item arrives damaged, we <strong data-start=\"982\" data-end=\"1030\">replace it immediately \u2014 no questions asked.<\/strong><\/p>\n<p data-start=\"933\" data-end=\"1030\">\n<h3 data-start=\"102\" data-end=\"163\">\u2705 <strong data-start=\"108\" data-end=\"161\">Do Smithers of Stamford have long delivery times?<\/strong><\/h3>\n<p data-start=\"164\" data-end=\"396\"><strong data-start=\"164\" data-end=\"171\">No.<\/strong> Across more than 12 years and over 10,000 orders, over 99.95% of items have arrived successfully and on time. All deliveries now come with live tracking, delivery notifications, and proof-of-delivery from trusted couriers.<\/p>\n<p data-start=\"398\" data-end=\"641\">In the very rare case something is delayed or goes missing, we either refund the customer or send a replacement straight away \u2014 no quibble. Older reviews online mentioning delays relate to supply issues from years ago, not the current service.<\/p>\n<p data-start=\"398\" data-end=\"641\">\n<p data-start=\"398\" data-end=\"641\">\n<h2 data-start=\"1318\" data-end=\"1358\"><strong>What customers love<\/strong><\/h2>\n<p data-start=\"1318\" data-end=\"1358\">Distinctive, original products: Smithers is frequently mentioned as a go-to for furniture and d\u00e9cor with personality, stand-out design, and real character.<br \/>\nPremium build quality: Reviews regularly note strong materials, solid construction, and long-lasting craftsmanship.<br \/>\nPositive past experiences: Long-term customers mention returning to Smithers after great purchases in previous years.<\/p>\n<h2 data-start=\"1318\" data-end=\"1358\"><strong>When issues are mentioned<\/strong><\/h2>\n<p data-start=\"1318\" data-end=\"1358\"><strong>A small number of<\/strong> older reviews reference slower replies or delays during busy periods. Since moving to a dedicated online support and tracking system, customer communication and delivery reliability have improved significantly. On the <strong>rare occasion that an item arrives damaged<\/strong>, we replace it immediately \u2014 no questions asked.<br \/>\nCompany focus<br \/>\nSmithers continues to invest in faster communication, improved logistics, and a smoother customer journey \u2014 pairing great service with the brand\u2019s signature, design-driven furniture.<\/p>\n<h3 data-start=\"1318\" data-end=\"1358\">\ud83d\udd75\ufe0f\u200d\u2642\ufe0f Mixed Feedback Transparency<\/h3>\n<p data-start=\"1360\" data-end=\"1396\">We believe in honesty \u2014 not gloss.<\/p>\n<p data-start=\"1398\" data-end=\"1653\">During our transition from a physical showroom to a fully online studio, a few older reviews mentioned delivery delays and slow replies. Fair comment \u2014 it was a tough period for a small independent brand managing custom builds and international freight.<\/p>\n<p data-start=\"1655\" data-end=\"1849\">Those issues are now behind us. We\u2019ve introduced new courier partners, improved packaging systems, and a dedicated client-care process that ensures every order is tracked and answered quickly.<\/p>\n<p data-start=\"1851\" data-end=\"1976\">Our goal remains simple: <strong data-start=\"1876\" data-end=\"1974\">to design extraordinary furniture that arrives on time, tells a story, and makes people smile.<\/strong><\/p>\n<p data-start=\"1978\" data-end=\"2071\"><strong>If something ever goes wrong, we\u2019ll put it right<\/strong> \u2014 no drama, just accountability and craft.<\/p>\n<hr data-start=\"985\" data-end=\"988\" \/>\n<h3 data-start=\"3596\" data-end=\"3628\">\u270d\ufe0f <strong data-start=\"3603\" data-end=\"3628\">Share Your Experience<\/strong><\/h3>\n<p data-start=\"3629\" data-end=\"3753\">Have a Smithers story to tell?<br data-start=\"3659\" data-end=\"3662\" \/>Leave a review or email <strong data-start=\"3691\" data-end=\"3723\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3693\" data-end=\"3721\">hello@smithersofstamford.com<\/a><\/strong> \u2014 we\u2019d love to hear from you.<\/p>\n<h2 data-start=\"271\" data-end=\"306\"><strong data-start=\"274\" data-end=\"306\">Smithers of Stamford Reviews<\/strong><\/h2>\n<h3 data-start=\"308\" data-end=\"324\"><strong data-start=\"312\" data-end=\"324\">Overview<\/strong><\/h3>\n<p data-start=\"325\" data-end=\"553\"><strong>Smithers of Stamford<\/strong> generally receives positive reviews for its <strong data-start=\"390\" data-end=\"424\">unique, high-quality furniture<\/strong> and <strong data-start=\"429\" data-end=\"456\">quirky home accessories<\/strong>, with many customers praising the brand\u2019s <strong data-start=\"499\" data-end=\"522\">distinctive designs<\/strong> and <strong data-start=\"527\" data-end=\"550\">solid craftsmanship<\/strong>.<\/p>\n<p data-start=\"555\" data-end=\"859\">Customer feedback on service has evolved as the company transitioned from showroom operations to a fully online design London based studio. <strong>Smithers<\/strong> now provides direct <strong>WhatsApp contact<\/strong>, real-time tracking, and faster <strong>response times<\/strong> \u2014 ensuring <strong>communication and delivery are handled efficiently<\/strong> from order to arrival.<\/p>\n<hr data-start=\"861\" data-end=\"864\" \/>\n<h3 data-start=\"866\" data-end=\"890\"><strong data-start=\"870\" data-end=\"890\">Positive Aspects<\/strong><\/h3>\n<p data-start=\"892\" data-end=\"1146\"><strong data-start=\"892\" data-end=\"911\">Unique products<\/strong><br data-start=\"911\" data-end=\"914\" \/>Customers consistently highlight Smithers\u2019 ability to offer furniture and d\u00e9cor that simply <em data-start=\"1006\" data-end=\"1033\">don\u2019t exist anywhere else<\/em>. From retro-inspired neon art to reclaimed wood cabinets, the designs stand out for their originality and style.<\/p>\n<p data-start=\"1148\" data-end=\"1388\"><strong data-start=\"1148\" data-end=\"1164\">High quality<\/strong><br data-start=\"1164\" data-end=\"1167\" \/>Multiple reviews describe the materials and build quality as excellent \u2014 furniture that feels both sturdy and stylish. Many customers return to expand their collections, citing long-lasting quality and distinctive design.<\/p>\n<p data-start=\"1390\" data-end=\"1668\"><strong data-start=\"1390\" data-end=\"1422\">Helpful staff (historically)<\/strong><br data-start=\"1422\" data-end=\"1425\" \/>Older reviews mention the friendly, personal touch from <strong data-start=\"1481\" data-end=\"1498\">Nick and Roger<\/strong>, who helped customers choose the right pieces and offered authentic design advice. That same spirit continues today via direct online communication with the design team.<\/p>\n<p data-start=\"1670\" data-end=\"1985\"><strong data-start=\"1670\" data-end=\"1701\">Delivery and online options<\/strong><br data-start=\"1701\" data-end=\"1704\" \/>Since the Stamford showroom closed, Smithers has evolved into a <strong data-start=\"1768\" data-end=\"1797\">fully online design brand<\/strong>, shipping across the UK, Europe, and the <strong>USA<\/strong>. This expansion has allowed the company to serve a much broader audience while maintaining the individuality and craftsmanship it\u2019s known for.<\/p>\n<hr data-start=\"1987\" data-end=\"1990\" \/>\n<h3 data-start=\"1992\" data-end=\"2016\"><strong data-start=\"1996\" data-end=\"2016\">Negative and Positive Aspects<\/strong><\/h3>\n<p data-start=\"150\" data-end=\"438\"><strong data-start=\"150\" data-end=\"177\">Customer service delays<\/strong><br data-start=\"177\" data-end=\"180\" \/>A few recent reviews have mentioned slower replies during busy production periods. Smithers has since upgraded its support system \u2014 every product page now includes <strong data-start=\"344\" data-end=\"371\">direct WhatsApp contact<\/strong>, making it quick and easy to reach the team for updates or help.<\/p>\n<p data-start=\"440\" data-end=\"795\"><strong data-start=\"440\" data-end=\"473\">Historic communication issues<\/strong><br data-start=\"473\" data-end=\"476\" \/>Older reviews referenced difficulty getting through during our transition from the Stamford showroom in 2024 to full online operations at our <strong>London Studio<\/strong>. That period\u2019s long behind us \u2014 Smithers now runs on a streamlined communication setup with faster delivery partners and a dedicated response team to ensure customers are never left waiting.<\/p>\n<hr data-start=\"2688\" data-end=\"2691\" \/>\n<h3 data-start=\"2693\" data-end=\"2731\"><strong data-start=\"2697\" data-end=\"2731\">Smithers of Stamford Seen on TV<\/strong><\/h3>\n<p data-start=\"2732\" data-end=\"3025\">The brand\u2019s work has appeared on <strong>Tv<\/strong> <strong data-start=\"2912\" data-end=\"2941\">BBC\u2019s <em data-start=\"2920\" data-end=\"2939\">Money for Nothing<\/em><\/strong> and in leading publications including <strong data-start=\"2980\" data-end=\"2986\">GQ<\/strong>, <strong data-start=\"2988\" data-end=\"2997\">Vogue<\/strong>, and <strong data-start=\"3003\" data-end=\"3022\">Homes &amp; Gardens, The Realtor USA.<\/strong><\/p>\n<p data-start=\"3027\" data-end=\"3215\">The company\u2019s distinctive blend of vintage craftsmanship and bold contemporary flair has made it a go-to name among designers and high-profile homeowners who want something truly original.<\/p>\n<hr data-start=\"73\" data-end=\"76\" \/>\n<h3 data-start=\"78\" data-end=\"105\">From Tiffany &amp; Co. to Rolex \u2014 and Beyond.<\/h3>\n<p><strong>Smithers of Stamford<\/strong> has supplied bespoke pieces for A-list clients, stylists, and production teams, including <strong>Rolex and Tiffany and co<\/strong> seeking one-of-a-kind statement furniture.<\/p>\n<h3 data-start=\"78\" data-end=\"105\">\ud83c\udf1f What Customers Say<\/h3>\n<p data-start=\"107\" data-end=\"366\">Most of our clients love what we do \u2014 and that means the world to us. From <strong>bespoke commissions<\/strong> for <strong data-start=\"206\" data-end=\"223\">Tiffany &amp; Co.<\/strong>and <strong data-start=\"228\" data-end=\"237\">Rolex<\/strong> to private collectors across London, Dubai, and New York, our work has earned a loyal following that keeps growing every year.<\/p>\n<p data-start=\"368\" data-end=\"609\">We\u2019re proud of the feedback we receive for <strong data-start=\"411\" data-end=\"461\">design originality, craftsmanship, and service<\/strong>. Our WhatsApp contact system makes it easy to reach us directly \u2014 no endless forms, no waiting days for a reply. Just real people, ready to help.<\/p>\n<p data-start=\"611\" data-end=\"810\">Every order, whether a custom neon or a full dining suite, is handled with care from workshop to doorstep. That\u2019s the Smithers way \u2014 <strong data-start=\"744\" data-end=\"808\">bold design, honest service, and zero compromise on quality.<\/strong><\/p>\n<h3 data-start=\"3222\" data-end=\"3240\"><strong data-start=\"3226\" data-end=\"3240\">In Summary<\/strong><\/h3>\n<p data-start=\"3241\" data-end=\"3592\">The verdict? <strong data-start=\"3254\" data-end=\"3358\">Smithers of Stamford delivers some of the most unique, design-forward furniture and d\u00e9cor in the UK.<\/strong> Customers love the creativity, craftsmanship, and daring style. While a few past customer-service issues were noted, the brand has adapted, improved communication, and continues to attract clients who value originality over ordinary.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><!--more--><\/p>\n<p><!--more--><\/p>\n<p><!--more--><\/p>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\">\n<div>\n<div class=\"inline-flex border border-gray-100 dark:border-gray-700 rounded-xl\">\n<div class=\"text-token-text-secondary flex items-center justify-center gap-4 px-4 py-2.5 text-sm whitespace-nowrap\">\n<p data-start=\"1003\" data-end=\"1054\"><strong data-start=\"1010\" data-end=\"1054\">Q&amp;A Section (SEO + Brand Balanced)<\/strong><\/p>\n<p data-start=\"1003\" data-end=\"1054\"><strong data-start=\"1010\" data-end=\"1054\">Q: Do customers ever not receive their items? <\/strong><\/p>\n<p data-start=\"1003\" data-end=\"1054\">A: Every order is sent using tracked delivery partners such as <strong>DHL, DPD and Royal Mail<\/strong>. Customers receive live tracking, delivery updates, and proof-of-delivery when required. Missing parcels are extremely rare, and in the unlikely event something goes wrong, we either track, replace, or refund quickly. <strong>Smithers UK Limited<\/strong> has improved logistics in 2024\u20132025 for faster and safer shipping.<\/p>\n<p data-start=\"1056\" data-end=\"1310\"><strong data-start=\"1056\" data-end=\"1101\">Q: Are Smithers of Stamford reviews real?<\/strong><br data-start=\"1101\" data-end=\"1104\" \/>A: Yes \u2014 all reviews featured here come from verified customers who\u2019ve purchased through our website or collaborated directly with our design studio. We value transparency and never post fabricated reviews.<\/p>\n<p data-start=\"1312\" data-end=\"1561\"><strong data-start=\"1312\" data-end=\"1352\">Q: Has Smithers been featured on BBC TV?<\/strong><br data-start=\"1352\" data-end=\"1355\" \/>A: Smithers\u2019\u00a0 have appeared on several television programs, including <em data-start=\"1434\" data-end=\"1459\">BBC\u2019s <a href=\"https:\/\/www.smithersofstamford.com\/money-for-nothing.html\">Money for Nothing<\/a><\/em>, where our upcycled and <a href=\"https:\/\/www.smithersofstamford.com\/blog\/bespoke-furniture\/\">bespoke furniture<\/a> gained national attention for creativity and craftsmanship.<\/p>\n<p data-start=\"1563\" data-end=\"1896\"><strong data-start=\"1563\" data-end=\"1610\">Q: Do celebrities really buy from Smithers?<\/strong><br data-start=\"1610\" data-end=\"1613\" \/>A: We\u2019ve supplied unique furniture and neon artwork to a number of A-list clients, stylists, and production teams \u2014 all drawn to Smithers\u2019 distinctive retro-luxury aesthetic. We respect our clients\u2019 privacy but take pride in seeing our pieces featured in exclusive homes and studios.<\/p>\n<p data-start=\"1898\" data-end=\"2170\"><strong data-start=\"1898\" data-end=\"1962\">Q: What\u2019s changed since the old showroom in Stamford closed?<\/strong><br data-start=\"1962\" data-end=\"1965\" \/>A: We\u2019re now fully online, operating from London with international workshops. The move means we can serve global clients more efficiently while maintaining our design-led, small-brand attention to detail.<\/p>\n<p data-start=\"2172\" data-end=\"2443\"><strong data-start=\"2172\" data-end=\"2227\">Q: What happens if there\u2019s a problem with my order?<\/strong><br data-start=\"2227\" data-end=\"2230\" \/>A: We\u2019ve invested heavily in communication and logistics \u2014 every order is tracked, handled by our delivery partners, and backed by responsive customer service. If anything goes wrong, we fix it quickly and fairly.<\/p>\n<p data-start=\"2445\" data-end=\"2702\"><strong data-start=\"2445\" data-end=\"2482\">Q: Who runs Smithers of Stamford?<\/strong><br data-start=\"2482\" data-end=\"2485\" \/>A: Smithers was founded by designer <strong data-start=\"2521\" data-end=\"2535\">Nick Smith<\/strong>, whose passion for vintage style and British craftsmanship shaped the brand\u2019s identity. Nick still personally oversees custom projects and brand collaborations today.<\/p>\n<hr data-start=\"2704\" data-end=\"2707\" \/>\n<h3 data-start=\"2709\" data-end=\"2727\"><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sws_supernormalaction\"><button on=\"tap:superwebshare-lightbox\" class=\"superwebshare_normal_button1 superwebshare-button-large superwebshare-button-default superwebshare_prompt superwebshare_button_svg\" style=\"color:#ffffff;background-color: #1e73be;\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"superwebshare-svg\"  fill=\"currentColor\" viewBox=\"0 0 1000 1000\" stroke=\"currentColor\" stroke-width=\"0\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M789.86,323.67c91.79,0,164.25-72.46,164.25-164.25S881.64,0,789.86,0S625.6,72.46,625.6,164.25c0,4.83,0,14.49,0,24.15L306.76,371.98c-24.15-24.15-57.97-33.82-96.62-33.82c-91.79,0-164.25,72.46-164.25,164.25s72.46,164.25,164.25,164.25c38.65,0,72.46-14.49,96.62-33.82L625.6,821.26c0,9.66,0,14.49,0,19.32c0,86.96,72.46,159.42,159.42,159.42s159.42-72.46,159.42-159.42s-67.63-159.42-154.59-159.42c-33.82,0-67.63,9.66-96.62,33.82L374.4,526.57c0-9.66,0-19.32,0-24.15s0-14.49,0-24.15l318.84-188.41C717.39,314.01,751.21,323.67,789.86,323.67z\" \/><\/svg><span>Share<\/span><\/button><\/div>","protected":false},"excerpt":{"rendered":"<p>ShareReviews &amp; Testimonials What People Are Saying About Smithers At Smithers of Stamford, our customers don\u2019t just buy furniture \u2014 they collect conversation pieces. From bold neon artwork to statement chairs and handcrafted cabinets, our designs have made their way&#133;<\/p>\n","protected":false},"author":1406,"featured_media":12228,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12225","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.0 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Reviews &amp; Testimonials | Smithers of Stamford<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smithersofstamford.com\/blog\/reviews-testimonials-smithers-of-stamford\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reviews &amp; Testimonials | Smithers of Stamford\" \/>\n<meta property=\"og:description\" content=\"ShareReviews &amp; Testimonials What People Are Saying About Smithers At Smithers of Stamford, our customers don\u2019t just buy furniture \u2014 they collect conversation pieces. 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