Refunds -  We hope you are happy with your product, but we understand that sometimes you might change your mind, and will want to return an item to us. Smithers of Stamford do offer a guarantee. Contact us in 7 days from delivery date to confirm you're sending back to us by email info@smithersofstamford.com or by telephone +441780 435060.

All products must reach us within 30 days in unused condition including original box to our warehouse address. Smithers of Stamford Church Farmhouse Etton Cambridgeshire PE6 7DA United Kingdom.

We will exchange or give you a full refund, the choice is yours . Sale items are non refundable. Goods must be unused in perfect condition (including original box & remain in a saleable condition. We are unable to refund our postage cost or refund the return postage cost.