RefundsWe hope you are happy with your product, but we understand that sometimes you might change your mind, and will want to return an item to us. Smithers of Stamford do offer a guarantee. Contact us within 5 days from delivery date to confirm you're sending back to us by email. Please note it is the customers reasonability to return the goods to us by post within 10 days of original delivery date. Original payed postage fee is not refundable. Please note all items must be sent back with original box and packing or refund cannot be made. International orders we are not responsible for return postage.

Please note 'made to order furniture products' Cannot be refunded after 48 hours from order date. or by telephone +441780 435060.

All products must reach us within 21 days in unused condition including original box to our warehouse address. Smithers of Stamford Church Farmhouse, Main Road, Etton Cambridgeshire PE6 7DA United Kingdom.

We will exchange or give you a full refund, the choice is yours . Sale items are non refundable. Goods must be unused in perfect condition (including original box and remain in a saleable condition.