Refunds

We hope you are happy with your product, but we understand that sometimes you might change your mind. Returns are not a problem at Smithers....as long as you follow our terms.

REFUNDS BEFORE DELIVERY 'UK ONLY'

If you wish to cancel your order once its been placed and require a refund, this is not possible to stop the transit of the item. You will have to wait for your item and send it back to us.

REFUNDS AFTER DELIVERY 'UK ONLY'