

Ah, the Lounge Neon Light. The perfect addition to any living room—because, let's face it, after a long day you deserve a little glow-up. It's popping up in stylish homes everywhere, making even the laziest couch potatoes look like trendsetters. So go ahead, light it up, kick back, and remind everyone who's running the show… you and your remote!.
The Lounge Neon Sign is the perfect way to brighten up any room in your home. his neon sign comes in an electric orange colour, encased in a beautiful glossy acrylic box with a mirror back. It's the perfect present for anyone who deserves their space, and will make any room in your house look amazing.
The Lounge sign comes complete with an electric orange colouring and includes a gorgeous neon box made from high quality acrylic glass. This box is designed to protect the neon sign from any damage, and will ensure that it looks great for years to come. The box also makes it easy to transport the neon sign, so you can take it with you wherever you go.
The Lounge Neon is the perfect gift for any occasion. Whether you're looking for a birthday present, a housewarming gift, or just something to brighten up your home, this neon sign is sure to make any room look amazing. With its electric orange colouring and high quality acrylic glass box, this neon sign is sure to make any occasion special.
Data sheet
Smithers 14 Day Return Policy.
At Smithers of Stamford, we want you to absolutely love your purchase. However, we understand that sometimes you might change your mind or need to return an item. That’s why we offer a 14-day return guarantee to give you peace of mind.
If you decide to return an item, follow these simple steps to ensure a smooth process:
Contact Us:
Prepare Your Item for Return:
Choose Your Return Option:
Postage Costs:
Refund Processing Time:
To initiate a return, contact us here with the following details:
Our team will guide you through the next steps to make the process as seamless as possible.
If your item arrives damaged, please notify us within 24 hours of receiving it. Contact us with:
No, items must be returned in their original packaging. This ensures the item is protected during transit and allows us to restock it. Unfortunately, we cannot process refunds for items without their original packaging.
Returns requested after 14 days cannot be accepted unless the item is faulty. Please contact us as soon as possible if you’re unsure about the timeline.
Our 14-day returns policy is designed to provide you with a hassle-free shopping experience. We take pride in delivering high-quality, unique items and ensuring you feel confident in every purchase. If you have any questions or concerns, our team is here to help.
If you need assistance with your return or have any questions, please reach out to us:
At Smithers, your satisfaction is our priority!
At Smithers of Stamford, we strive to ensure you’re delighted with your purchase. However, we understand that sometimes you may change your mind. That’s why we offer a straightforward returns and refunds process, provided you follow the guidelines outlined below.
If you wish to cancel your order before it has been delivered, we offer the following options:
Cancellation Within 24 Hours of Ordering:
Cancellation After 24 Hours:
To qualify for a refund after receiving your item, please adhere to the following steps:
Return Request Timeline:
Condition of Returned Items:
Postage and Return Deadline:
Original Packaging:
Timeframe for Processing Refunds:
For our international customers, please be aware of the following policies:
Refused Deliveries:
Unaccepted Deliveries:
For assistance with international shipments, contact us directly.
We take great care to ensure your items arrive in perfect condition. However, in the rare event that you receive a faulty or damaged product:
Check Goods Immediately:
Reporting Damages:
Please note that custom commission orders cannot be canceled after payment has been made. These items are crafted specifically for you and are therefore non-refundable.
If you have further questions about our refund policy or need assistance with a return, please don’t hesitate to reach out:
At Smithers, we’re here to help make your experience as seamless as possible.
We aim to make the delivery process as smooth and straightforward as possible. Below, you’ll find detailed information about our shipping services, costs, timelines, and policies.
Small Items: £4 to £15 (e.g., Royal Mail 1st Class starts at £4.00).
Large Furniture: Free (for items up to 80kg, depending on size and weight).
Small Items: £25 to £100.
Large Furniture: £100 to £500 (cost varies significantly based on size, weight, and destination).
We dispatch small items via Royal Mail (UK) or FedEx/DHL (International). Large furniture orders are handled by Smithers logistics team, which includes white-glove delivery service.
We’ll notify you of any delays or changes to your schedule.
Cornwall, Devon, Scotland, and Ireland deliveries may incur additional postage costs. For furniture orders, delivery includes placement in the room of your choice.
Ensure items fit through doorways before ordering. If items don’t fit, return and outward delivery costs will be deducted from your refund.
If parcels are left without a signature (e.g., on premises or with a neighbor), it’s at your own risk. Smithers isn’t liable for loss or damage in these cases.
Additional fees (10–20%) may apply based on your country’s customs regulations. If you decline to pay these fees or shipping costs, refunds will not be issued.
We deliver to the UK, USA, Netherlands, Spain, France, Germany, Australia, Canada, Italy, Egypt, UAE, Norway, Denmark, South Africa, Nigeria, Japan, Sweden, and beyond.
If an order is canceled while in transit, it is the customer's responsibility to cover the associated shipping fees for the transit costs. The charges are as follows:
We appreciate your understanding, as these fees help cover the costs incurred during shipping. Should you have any questions or need clarification, feel free to reach out to our customer service team.