Delivery & Collection

How long does Smithers deliveries take?

Delivery times are dependent on the product that you have ordered. Some products are available with 1-3 day delivery. Furniture sometimes is in stock. We have such a large range of products online so if you are unsure of the delivery eta please email us here and we can let you know lead time.

Can we get our product any sooner?

We will let you know the delivery day eta after ordering from us, we can send small items out on next day delivery if its in stock, but large furniture items do take longer to organise.

Will all products in my order be delivered at the same time?

If you have placed an order for more than one item, we aren’t able to guarantee they will be delivered together. Items within your order are dispatched as soon as they are ready.

Hi, Do you ship to Australia? I’m interested in purchasing the airplane propeller coffee table however, I couldn’t find any international shipping information other than to the USA. Thank you, Thusyanthi

Shipping to Australia for this item, please send email to shipping@smithersofstamford.com to get a quote

I really love your school airm chair!! Wondering if you also ship to the Netherlands (or know a colleague distributor here). Thanks in advance for your reply. Kind regards, Margareth Louwers

Hi sorry this chair is old stock we don't sell this any longer 

Hello I hope you are well , we are interested in the teddy boy rocking chair, due to the current COVID situation and also the we are expecting our baby in January, how long do you think delivery would be for this item . We are in beccles Suffolk . K . . .

Hi Harrison, we can get this rocking chair to you in early December if in white, the dark grey one would be early Jan. They are a great seller for us and normally have to wait 6  weeks, but we have 2 in stock now.

Kind Regards Smithers Team

Hi the dinosaur head in medium says it’s available mid dec, do you have one in stock and can you get it to me before Christmas? Thanks

Hi yes we got enough T-Rex Skulls for delivery before Xmas, we will be shipping on next day service next week  regards Smithers

I'm enquiring about the bathroom porthole mirror sizes and is it actual steel and confirming the actual measurements thanks Shane

Hi Shane, this item has sold out. Kind Regards 

Smithers Team

Do you ship to israel ?

Hi Nir, 

Many thanks for your message and sincere apologies for the delay in responding. We can source a quote for shipping to Israel. If this is something you would like us to do, please contact us via email on team@smithersofstamford.com with your full name and address and the items you are interested in. We look forward to hearing from you. 

Best wishes, Smithers. 

Can you tell me the delivery time for the teddy rocking chair to an address in the uk please? Also if it is White not cream? And if it comes in one piece or needs putting together

Hi Wendy, 

Many thanks for your enquiry. The Teddy Rocking Chairs are due to arrive with us any day now. Once they are with us, orders will be shipped out with DPD's next day delivery service. Delivery is free to UK addresses for the chairs. The colour is more of an off white to be honest - not stark white and not cream. In response to any constructing, it is a simple case of attaching the rocking base to the the bottom of the chair. All very easy.

If we can be of any further assistance, please do not hesitate to contact us on team@smithersofstamford.com

Best wishes, Smithers. 

Hello, We are expecting a baby in late November and I was wondering if you are expecting this chair in white to get back in stock and be delivered by then? Many thanks, Greg

Hi Greg,

Many thanks for your enquiry and congratulations on your news! I will send an email across to you shortly regarding what we have available. 

Best wishes, Smithers. 

Do you deliver to Mallorca -Spain? Thank you

Hi, it is possible we can send the aviator wing desk yes, can you send your full address to team@smithersofstamford.com 

thank you 

Hi Do you deliver to Poland?

Hi Katarzyna, 

Thank you for your enquiry. I'm afraid we cannot deliver such a large item to Poland. Sincere apologies for any disappointment caused. 

Best wishes, Smithers

Hi Can you tell me if these are in stock please: https://www.smithersofstamford.com/bar-stools/harmony-giold-leather-bar-stools.html?srsltid=Ad5pg_Hp0v7joxykhYBjUwvPCD5Yij1jpOg5yQ1n67DORK7CYsHw69yDeFs How quickly could you get me a sample stool if I . . .

hi the harmony leather bar stools we can delivery within 2 - 3 weeks

Bonjour, livrer vous ne Suisse car je suis intéressé par l'article Grande Commode Industrielle Hawker. A combien s'élève les frais de livraison. Merci e votre réponse.
I can't be home on delivery day, what if I decline the delivery day

We are sorry the time and date is not convenient for delivery for you, do not worry our courier will re schedule and tex your mobile phone and email with new date.

Hi there I am interested in buying the bicycle seat bar stool @£156.00 I live in northern Ireland could you give me a price for delivery my post code is BT27 5RA Thanks Sandra

Hi, £30.00

How much does delivery cost?

Delivery is free for over £50 for uk orders. Under £50 is from £4.50-£8.50 For USA prices please email us for furniture shipping quote. USA Small items are charged at checkout, to find out price just add to basket and add your details.

Hello, interested in the white teddy rocking chair. What is the current delivery time? Many thanks Nicola

Hi Nicola, We have stock of the rocking chairs so this would be next day service with DPD. Regards Smithers Team

Do I need to be home for delivery?

Yes you have to be home as your item has to be signed for.