Featured Questions

Is there an extra cost for the laquor? Thank you

Hi, yes if you want this in lacquer for outdoor use its fee of £20.00


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Hi there does the shelf brackets come already attached to the marble shelf, or are they detachable?

H,, the white Marble shelf brackets detachable. Regards Smithers 


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We have 2 x Antique Box Settles for sale bequeathed to us by a local Antique Dealer of renown. One is engraved in German and clearly a Wedding Gift. We wish to sell them. Are you interested in seeing our photos and receiving relevant information w . . .

Hi Susan,

Thank you for getting in touch and for thinking of us regarding your Antique Box Settles. They sound like beautiful pieces with a lovely bit of history behind them.

However, we don’t purchase items from the public, as all of our stock is sourced through our own established channels and trusted suppliers.

Wishing you the very best with finding the right buyer — they certainly sound like they deserve a good home.


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please could you tell me the length of the reclamied shelf size L and what the depth is thank you

Absolutely — happy to help. Our Reclaimed Shelf – Size L measures approximately:

  • Length: . 80 - 120cm]

  • Depth:  22cm]

Each one is made from reclaimed wood, so there may be slight variations — part of the charm, really. If you need a precise fit or want a custom size, just let us know — we can often tailor it for you.


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If I was to purchase the patchwork sofa, I was wondering what the total cost of getting it too me would be. It would be delivered to Mt Prospect Illinois 60056. Also what forms of payment to you accept and not thru pay pal. Thanks for you help bon . . .

Hi Bonnie — thanks for your interest in the Patchwork Sofa, it's an absolute showstopper.

We can absolutely deliver to Mt Prospect, Illinois (60056). Just drop us a quick message with the exact patchwork sofa size you’re after, and we’ll provide a full shipping quote tailored to your order.

As for payment — no worries about PayPal. We accept most major credit and debit cards, direct bank transfer, and Apple Pay if you're shopping through our site.

Let us know how you'd like to move forward — we’re here to help every step of the way.


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What is maximum weight limits?

tjis cacoon hanging chair can take 200 kg 


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What material is the Michelin Man ornament made from

He’s crafted from solid cast iron, giving him a weighty, durable feel. A proper statement with serious vintage charm.


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What are the dimensions of the Michelin Man

The size of the Michelin man ornament is H 40x25 cm


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Is the Bibendum still available?! Please tell me it hasn’t sold out as I’ve been hunting for one everywhere! And how soon can I get my hands on it? I need this legend in my collection ASAP!

Hi you can get Bibendum in the post next day delivery if in the Uk or USA, Eu 5 Days is 5 days with Fedex. 


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Do you ship to United States?

Yes, we do—and not just the U.S.! We ship the world, so no matter where you are we can ship the tiger chair to you.


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Is this desk suitable for professional office use or just home offices?

It’s perfect for both. Whether you’re decking out a home workspace or adding a sleek centrepiece to a commercial office, this high gloss desk delivers on style and practicality.


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Can you order a Jaipur Buffalo leather bed? I see you are out of stock apps the moment.

Yes, you can still order the Jaipur Buffalo Leather Bed — even if it's showing out of stock on the site right now.

We handcraft each one to order, so if you're ready to bring it home, just drop us a message and we’ll confirm lead times and get the wheels in motion. That bed’s too good to stay sold out for long.


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Is the gloss finish prone to scratches or fingerprints?

The high-gloss lacquer is durable and resistant to light scratches. Fingerprints may show on white gloss but wipe away easily with a microfiber cloth.


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I saw something just like this at Pikes in Ibiza back in may 2024 is it the same zebra?

Bang on! That’s one of ours. We supply this exact zebra mount, it caused quite the stir. Now you can have that same wild vibe at home


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Is this a limited edition piece?

Yes – this is a limited edition design, which means once it's gone, it’s gone. If you're after exclusive, space retro 70s style furniture, this one’s for you.


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Is everything included in the picnic basket, or do I need to bring my own utensils?

No need to bring extras! The basket comes fully equipped with plates, cups, and cutlery — making it super convenient for impromptu outings or planned picnics.


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Hi, your vintage metal trunk suitcases - I can see they come in a variety of colours and sizes - is it possible to choose or do we have to accept what is sent? best wishes, Sue

Hi Sue — yes, you can absolutely choose. We can send you images of the current colours and sizes in stock, and you pick the one that speaks to you. No surprises — just vintage metal trunk perfection, your way.

Let us know what you're after and we’ll get the options over to you.


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Hi, do you still make the leather trunks? If so do you have a lead time on the black one . Thank you Natalie

Yes, we absolutely do — through our bespoke service.

The black leather trunk is made to order, so we craft it just for you. Lead time is typically around 6–8 weeks, depending on the build schedule. If you’ve got a deadline or want to discuss custom tweaks, just give us a shout — we’re always up for something bold.


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Will this accommodate a 5‘10“ a200 lb adult?
  • Built to Hold Up to 200kg – Designed for strength and reliability, this hanging chair easily supports adult weight, even when shared.

  • Made from Tough Windsurfing Material – Crafted using the same durable fabric used in high-performance windsurf sails, it's both weather-resistant and incredibly strong.

  • Perfect for Indoor & Outdoor Use – Whether you're hanging out in the garden, patio, or indoors, the Cacoon provides a relaxing cocoon-like experience anywhere.

  • Super Easy to Hang – Comes with robust hanging system for quick setup on beams, trees, or frames.

  • Stylish & Comfortable – A unique blend of adventure gear and luxury lounging, perfect for reading, relaxing, or snoozing in style.


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How long does it take to receive a bespoke Chesterfield sofa?

Thanks for getting in touch! We're excited you're considering a bespoke Chesterfield sofa. You're looking at about an 8-10 week timeframe for delivery. Some of the lovely pastel and lighter leather colours you might be eyeing require a bit more time to dye, but we'll keep you updated every step of the way. You'll have your dream sofa within 10 weeks, guaranteed


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Hi your custom Chesterfield sofas that you make, Can I choose the leather colour and finish of it?

For our custom Chesterfield sofas, you have complete freedom to choose both the leather colour and finish. We offer a wide range of options, including classic quality colours like rich reds and deep blues, as well as beautiful light pastel colours. Please keep in mind that certain light pastel colours may require a slightly longer production time due to the specialized dyeing process needed to achieve those delicate shades. We're happy to provide you with leather colour swatches and discuss all your options!


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What’s the inside of the picnic basket like?

The interior features a gorgeous vintage-classic red and white striped lining that doesn’t just look great — it also helps protect your items during transport. It really gives it that old-school charm.


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Hello is it possible to get fabric samples?

Certainly! We can provide samples of our leather and fabric colour options to help you make an informed decision.


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Can I customize a neon sign?

Absolutely. At Smithers, you can fully customize your neon sign—choose the text, font, colour, size, and even add your logo or graphic. Whether it’s for your home, wedding, or business, we’ll help you bring your idea to life in lights.

Got something in mind? Send us a message and let’s make it glow.

Custom Neon Order Process:

Step 1: Picture It

You got a name, a quote, a logo, somethin’ that means somethin’ to you? Good. You imagine it… we light it up.

Step 2: Talk to Us

You don’t sit around waitin’. You reach out. You tell us what’s in your head—we’ll listen. Real close. We’ve been doin’ this a long time.

Step 3: Pick the Look

Fonts. Colours. Size. You want big and loud? Soft and smooth? We got the range, baby. You call the shots—we make it shine.

Step 4: We Show You the Plan

Before we build a thing, you get the preview. You like it? Boom. Done. You want tweaks? We tweak. No drama.

Step 5: We Build It By Hand

This ain’t mass-produced junk. This is handcrafted neon, the kind that turns heads. The kind that lasts.

Step 6: Showtime

Give us 4 to 5 weeks. That sign shows up at your door—ready to hang, ready to glow, ready to make a statement.


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Can I create my own custom neon sign?

100%! At Smithers, we love bringing your ideas to life. You can choose the words, font, colour, size—even add icons or logos. Whether it’s your business name, a wedding slogan, or something cheeky for your wall, we’ll mock it up and make it shine.

With 11 years in the neon game, we know how to turn your vision into glowing reality.

How to Create Your Own Custom Neon Sign at Smithers:

Step 1: Dream it up

Pick your phrase, name, quote, logo—whatever you want lit up in neon.

Step 2Contact Us

Send us a message with your idea. Tell us what you're thinking—we're all ears (and bulbs).

Step 3: Choose your style

Select from a range of fonts, colours, and sizes. Want something ultra-bold or soft and romantic? We’ve got you.

Step 4: We mock it up

We’ll send you a digital preview of your custom sign so you can tweak and approve before we get to work.

Step 5: We build it by hand

Our expert makers craft your neon sign with care and precision. No shortcuts here—just quality you can see.

Step 6: Delivered to your door

In about 4–5 weeks, your one-of-a-kind neon will be glowing its way to you, ready to hang and dazzle.


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Hi, I'm trying do something a Bicycle wheel wall art similar to what you show for a customer here in Salt Lake City, Utah. I'm working with a concrete wall and wondered if you'd be willing to share how you installed or attached this to the wall? T . . .

Hi, we’d love to tell you… but we’d have to kill you first. 😎

Kidding. (Mostly.)

We use a combination of discreet brackets and reinforced fixings, depending on the weight and wall type. For concrete,we recommend anchor bolts or wall plugs rated for heavy art installations. It keeps the piece secure without ruining the vibe.

That said — every space is different. If you're going bold like we do, make sure it's done with care. Or better yet… let us build it for you.


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Do the led signs get hot and use a lot of power ? Also the gas neons do they use a lot of electricity

LED neon signs stay cool to the touch and are super energy-efficient—they use about 80% less power than traditional glass neon. Perfect for all-day use without spiking your electric bill.

Gas neon signs, on the other hand, do use more electricity and can get warm after a while. That’s the trade-off for that classic retro glow. Still safe, but not as eco-friendly as LEDs.

We’ve been in the neon business 11 years, so if you're unsure which suits your space, contact us and we’ll guide you right.


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What is the best colour for a neon sign </ . . .

It really depends on your neon vibe! But here’s the lowdown:

  • Pink – Popular neon for bedrooms and selfies. Warm, inviting, and playful.
  • Blue – Calming and cool, great for bars or chill zones.
  • Red – Bold and classic. Perfect for impact and vintage feels.
  • Green – Fresh and modern. Works well in plants capes and edgy designs.
  • White – Clean and versatile. Goes with everything.
  • Yellow/Orange – Warm and energetic. Great for food spots and creative spaces.
  • If you're not sure, go with pink or whitethey’re our bestsellers for a reason.

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Are your neon sign easy to install

Yep – couldn’t be easier. All Smithers neon signs come ready to plug in and glow. Wall or shelf-mountable with built-in hooks or fixings (depending on the design), or simply stand them up if they’re in an acrylic box. No electrician needed – just plug, switch on, and let the neon do the talking.


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Does the desk come fully assembled?

No, the White Gloss Desk is flat packed for safer delivery and handling. Because of the nature of the high-gloss finish—similar to a pristine white gloss kitchen—it needs to be protected during transit to avoid scratches.

Assembly is simple: the main desktop arrives as one piece, and you’ll just need to attach the legs and assemble the drawer unit. All hardware and clear instructions are included. It’s still very much a luxury item, just delivered in the smartest way possible.


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Do you deliver to Australia?

Yes we do deliver to Australia 


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will you ship to new zealand

Yes we do ship worldwide


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Does this white gloss sideboard come flat-packed? or fully built?

The Milky Way gloss white sideboard is delivered flat-packed to protect its high gloss finish during transit. Some simple assembly is required, but don’t worry — it’s a straightforward process with clear instructions includedYou'll have it looking showroom-ready in no time.


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What makes the Milky Way Sideboard so luxurious?

It’s all in the finish. The immaculate white high gloss surface reflects light beautifully, giving your room a fresh, modern glow. Paired with clean lines and exceptional craftsmanship, it instantly enriches any lounge or kitchen diner.


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Is this jodpur armchair made of real leather ?

Yes — the Jodpur is crafted from 100% genuine brown leather hand-finished for that rich, vintage patina. This isn’t faux, bonded or halfway luxury — it’s the real deal, built to age beautifully and last for decades.


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Can I change the size of the sofa as I need it for seating 4 people

Absolutely! We offer bespoke Chesterfield sofas, allowing you to choose any custom size to perfectly suit your space and style.

Please note, prices will vary depending on the size and specifications — larger Chesterfields naturally come at a higher cost due to the additional materials and craftsmanship involved.

Want to discuss your ideal design? Contact us and we’ll be happy to help you create something truly unique.


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Are the delivery and assembly included? Please! Have a good week:) Stylish Truck TV Unit Cabinet: Eco-Friendly Industrial Design Size L £1,091.00 £872.80 Save 20%

Hi Peter,

Thanks for your message! 😊

Delivery for the Stylish Truck TV Unit Cabinet will be calculated at checkout — I’ve just checked for you, and the delivery fee comes to £35 for this item.

Please note that assembly is included, but the unit arrives ready to use with minimal setup required. Our delivery team will add in room of your choice and take away packing for you.

Let us know if you have any other questions — and hope you have a great week too!


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Can you confirm the color of the leather on the Copper bar stools - Industrial. In some shots they look brown, in other shots the leather is mush lighter almost gray

The first image of the tan leather bar stool shows the tan leather version, which is the one we currently have in stock.

We previously offered other colours, including grey, which was available via the dropdown menu — but that option is currently out of stock.

if you want an alternative we have the same chairs design with back support you can find the tan stools here

Good news though — we’re expecting more stock very soon, so feel free to check back or drop us a message and we’ll let you know as soon as it’s available again!


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Are your neon signs actually real neons

Some of our signs are real neon, made using traditional glass tubes filled with noble gases. Others use LED flex, which mimics the look of classic neon but is more energy-efficient and durable. We clearly label each product, so you’ll always know whether you’re getting the real deal or the modern alternative. you can check the gas neon here and the led neon signs are here


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is this outdoor shower weatherproof?

Yes — the outdoor shower is designed for all-season outdoor use. Copper and concrete are naturally durable and built to handle the elements.


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How is the outdoor shower installed?

It connects directly to standard garden hose or plumbing with a simple fitting at the base. No complicated install needed.


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Are the Tiger Chairs comfortable for everyday use?

Absolutely — our Tiger Chair is built with ergonomic support in mind. With sculpted backs and bold design detailing, they’re as comfortable for long dinners as they are fierce on style.


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Is this an original

Sure its an antique storage chest, very old and been restored with care. 


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Are Neon Signs Suitable for Outside Use?

Yes, our high-quality neon signs outside are designed to withstand outdoor conditions. They are built with weatherproof casings and materials that protect against rain, sun, and fluctuating temperatures. Please note outside neon signs need to be made custom.


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How long do the LED signs last

A LED sign from us typically last 50,000 to 100,000 hourswhich means you can expect them to shine bright for 10 to 20 years, depending on usage and conditions. That’s based on running the led sign for around 8–10 hours a day.


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How long does it take to make a custom neon sign?

Custom neon signs usually take 4 to 5 weeks from design to delivery. Each one’s handmade with serious attention to detail—no rush jobs here. And with 11 years in the neon game, we know how to get it right. Trust us, it’s worth the wait.


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Are your apothecary cabinets antique or new?

Ours apothecary cabinet is brand new, but styled to look like they’ve been stolen from a 19th-century potion lab.The are built high-end quality using solid mango wood and solid steel from indonesia, no chipboard, no corner-cutting.


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Do the apothecary drawers have labels?

Some of our apothecary chests designs include metal label holders, just cut the paper out and your good to go. Perfect for organising like an old-school chemist, or just making up mysterious names for what's inside. (Eye of newt? Bar snacks? You decide.)


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What are the dimensions of the base

The size of the leather bar stool base is 40cm, but sorry to say its been out of stock and discontinued for a very long time and won't be re appearing anytime soon


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Can I hang the neon lights outside

Yes—but only if they’re made for it. Some of Smithers custom neon signs are designed for outdoor use and come fully weatherproofed. If you're planning to hang one in a garden, bar terrace, or shopfront, just make sure to choose an outdoor-rated version. Standard indoor signs won’t survive the rain party.

Not sure which ones are outdoor-ready? We’re happy to help you pick the right glow for the great outdoors.


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Hi there I was just wondering what the price of this was?

Hi this industrial bedside table is old stock sorry about that


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Are rattan dining chairs comfy enough for a 3-hour dinner party

Yes — absolutely.

Our Nova rattan dining chairs are designed not just to look good, but to feel good, too. With their ergonomic curve, supportive frame, and just the right amount of flex, they’re more than up for a 3-hour dinner party (and then some).

Want to take it up a notch? Add a thin seat cushion or layer them with sheepskin for extra softness — but even as they are, Nova’s built for long, relaxed sitting without the slump or fidget. Style and stamina in one.


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What is the maximum weight that the Cacoon Metal Tripod can hold?

200kg


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Do neon signs buzz or make noise?

Vintage and antique neon signs (the real gas kind) can sometimes make a faint buzzing sound—it's part of their vintage charm. But our modern LED and gas neon signs run silentNo hums, no fuss—just pure glow.


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Do you ship your apothecary cabinets across the pond to the USA?

yes we ship apothecary cabinets to the Us, we ship all the time to you guys in America.


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Does these apothecary cabinets arrive fully assembled?

'these are full solid handmade apothecary cabinets, they don't need making up like Ikea 


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I have a monks bench would you be interested in?

we have one as well


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Is the neon sign noisy or does it flicker?

Nope, no buzzing or flickering here. Smithers neon signs (whether real glass or LED) run quiet and steady. They’re made to glow beautifully without any distractions—just pure, uninterrupted vibes.


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Aviator Fortress Cabinet. Hi is the cabinet suitable for hanging clothes like shirts and blazers or does it have drawers inside? Many thanks, Sean

Hi,  sure does, it has top shelf and room below to hang shirts, coats etc, ifyou scroll images you can see insie the wardrobe 


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Do you actually make the Chesterfields sofas yourselves?

Yes — our Chesterfield sofas are handcrafted by skilled artisans in England. No imports, no shortcuts — just classic British craftsmanship with every stitch and stud.


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Are these real, traditional Chesterfields or just in the style of?

Ours are the real deal. Deep-buttoned backs, rolled arms, solid hardwood frames, and hand-finished upholstery. Built the old-school way, but with your custom touches.


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Can you add matching chesterfield armchairs or footstools to the set?

Absolutely — we offer bespoke armchairs, footstools, and even ottomans made in the same style, leather, and finish. You can kit out your whole lounge in proper Chesterfield luxury.


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Will it fit with a modern flat vibe?

Oh, absolutely. This isn’t some dusty old relic — it’s heritage with a high-design twist. The vintage tan leather brings warmth, depth, and serious character, while the clean Chesterfield lines keep it timeless. Whether you’ve got a minimalist loft, space, or a bold, eclectic interior — this Chesterfield sofa brings the drama in all the right ways.

It’s a statement piece that plays well with modern decor, adding instant soul and style. Think contrast, think texture, think “that one piece everyone asks about


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Is it actually comfortable, chesterfields or just for the looks? 

Looks and lounge. This isn’t one of those stiff, “look-but-don’t-touch” pieces — it’s built for serious comfort and serious style. Deep seats, a supportive back, and that perfect sink-in feel. The leather softens beautifully over time, ageing like fine whiskey. Want it firmer or extra plush? We’ve got you — we can tweak the padding to suit your lounging style.


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Can I use the wooden letters outside they look solid are they ?

Absolutely. These alphabet wooden letters are crafted from authentic reclaimed boat wood – timber that’s already braved the elements at sea. Use them indoors, outdoors, in your garden, bar, or beach shack. They’re built solid and made to last.


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Hello Smithers  Can the outdoor shower be customised? I would like a luxury version made in gold plate?

Yes — our copper outdoor shower can be customised with different copper or gold finishes or base styles depending on your space.If you're going modern luxe or rustic chic, we can tailor the look to suit your garden or poolside setup. Just drop us a message before checkout to discuss bespoke options.


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Are these wooden alphabet letters suitable for outdoor use?

Our wooden alphabet letters are handcrafted from reclaimed boat wood sourced from Indonesia. After spending years braving the elements at sea, these strong and weather-resistant letters are perfect for outdoor displays. Ideal for business signage, weddings, and personalized messages, they bring a touch of rustic charm and lasting durability. Built to withstand the elements, these wood letters are designed to stand the test of time


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Can rattan chairs < . . .

Short answer: Rattan chairs can get wet — but they shouldn’t stay wet.

Natural Rattan

  • Can handle the occasional splash or light moisture
  • But: prolonged exposure to water (rain, puddles, humidity) can cause it to warp, crack, or go moldy

  • Best used indoors or in covered outdoor areas (porches, sunrooms, etc.)

What to Do If It Gets Wet:

  1. Wipe it dry with a towel ASAP
  2. Let it air-dry completely in a well-ventilated space
  3. Avoid leaving it on wet surfaces

Avoid This:

  1. Leaving natural rattan furniture outside overnight or in the rain
  2. Using it in damp basements or unventilated storage

What About Synthetic Rattan?

If you want a rattan look that’s fully weatherproof, go for PE rattan (resin wicker) — it’s made for outdoor use and can handle the elements.


Bottom line:
Natural rattan = low-key water-resistant, not waterproof.
Treat it with care, and it’ll last for years.


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I love the look, but… can I see more of your Chesterfield sofas before I commit?

We’ve got bold, bespoke, and everything in between — whether it’s a specific size, finish, or full custom build, the options are yours.

You can browse the full Chesterfield collection right here—every piece is handcrafted, made to order, and built to be the star of your room. And if you need help choosing the right one, justshout — we’re here for it.


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Which is a better dining chair, wicker or rattan?

Actually, it’s not one or the other — because wicker is a style of weave, and rattan is a material.

Rattan

  • A strong, flexible natural material (like a vine)

  • Lightweight but durable

  • Commonly used in high-quality dining chairs and frames

  • Can be woven into wicker styles or used as solid poles

Wicker

  • A weaving technique, not a material
  • Can be made from rattan, bamboo, plastic, or resin
  • Depends entirely on what it's made from

So what’s better for dining?

A rattan chair with wicker weave is usually best — it gives you the beauty of the wicker look with the strength and natural warmth of real rattan.

Bottom line:
If you're choosing between a rattan dining chair and a cheap synthetic wicker one, rattan wins every time for quality, feel, and longevity.


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What are the disadvantages of rattan furniture?

Great question — rattan has a lot going for it, but it’s not perfect for every situation. Here’s a no-fluff list of the main disadvantages of rattan furniture:

Doesn’t Like Moisture

Natural rattan is not waterproof. Leave it in the rain or damp conditions and it can warp, crack, or grow mold.

  1. Best used indoors or in covered outdoor spaces.
  2. Not ideal for uncovered patios or gardens.

Can Fade in Direct Sunlight

Prolonged UV exposure can dry it out and cause fading.

  1. Keep it shaded or rotate pieces now and then.
  2. Don’t leave it baking in full sun for months.

Weave Can Fray or Snap Over Time

Especially if it’s a loose or poorly made weave. High traffic = more wear.

  1. Choose tightly woven, high-quality craftsmanship
  2. Avoid overly thin or decorative-only pieces for everyday use.

Needs Occasional Maintenance

It lasts a long time, but it does better with light care — dusting, gentle cleaning, and avoiding excess moisture.

The Bottom Line:

Rattan is beautiful, strong, and natural — but it’s not bulletproof.

Choose the right type, place it smartly, and it’ll serve you well for years.

Where Can I Find Quality Rattan Furniture?

If you’re ready to invest in pieces that avoid many of the common disadvantages of cheaper sets, explore our full collection of high-quality Luxury Rattan Furniture. From rattan armchair garden furniture to luxury black rattan garden furniture, our designs combine style, comfort, and durability, making them a great choice for both indoor and outdoor spaces.


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How can you tell if the rattan furniture is high quality?

1. Tight, Even Weave

Look closely. Is the weave consistent? Are the strands snug and uniform?
Good rattan = no gaps, no sagging, no sloppy overlaps.

2. Solid Frame Material

Check what's underneath — is it made with hardwood, steel, or strong cane poles?
Cheap versions often use weak wood or plastic frames that wobble or warp.

3. Weight & Feel

High-quality rattan feels sturdy when you lift or sit in it — not flimsy or brittle.
It should flex slightly, but not creak or bend under pressure.

4. Smooth Finish

Run your hand over it.

It should feel smooth, sealed, and splinter-free — not rough or sharp at the edges.

5. Handcrafted Detail

Look at the joins and corners.

 Are they tightly wrapped and well-secured, or glued and rushed? Handmade pieces show care in the small stuff.

6. Real Rattan vs. Faux

Tap it. Real rattan is warm, fibrous, and natural-looking. Plastic versions may look shiny or too perfect.

If it’s plastic, it’s not premium — just wicker-style.

8. Not Sure What Rattan Furniture Buy?

Don’t worry — we’re the rattan whisperers. Message our team and we’ll guide you to the perfect piece for your space.

7. Not All Synthetic Rattan Is Cheap Junk

Don’t be fooled — not all plastic rattan is created equal.
While budget versions crack and fade, high-end synthetic rattan is engineered for outdoor living:
UV-resistant, all-weather proof, and built to handle years of sun, rain, and party spills.

8. Is There a High-Quality Rattan Option for Outdoors?

At Smithers, we stock luxury outdoor rattan sets with ultra-durable weaves and plush weatherproof cushions — so you get the style of natural rattan without the upkeep.

👉 See Our Outdoor Rattan Range


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Is rattan furniture hard to maintain?

Not at all — rattan furniture is surprisingly easy to maintain.

Here’s the truth:
Good-quality rattan practically takes care of itself. It's durable, lightweight, and made to last. Just follow these simple tips:


Basic Rattan Care:

  • Dust it regularly with a soft cloth or vacuum brush.

  • Wipe with a damp cloth (not soaking wet) to keep it clean.

  • Keep it dry — rattan doesn’t like sitting in moisture.

  • Avoid harsh sunlight to prevent fading if it’s natural rattan.

  • Tighten screws or check joints occasionally if it’s a flat-pack build.


Bonus:

For spills or deeper cleans, use a mild soap and warm water — then dry it off with a soft towel. That's it.

So no, it’s not hard at all. In fact, that’s why people love it — rattan gives you texture and style without the high maintenance.


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why is rattan furniture expensive now, your chairs are quite expensive high, why are they ?

Why Is Rattan So Expensive Now?

Not all rattan is expensive — but when you see a higher price, there’s usually a reason behind it. In our case, yes, our rattan furniture costs more than the average, and here’s why:

  • It’s Handmade

Every piece is crafted by hand, not mass-produced in a factory. That means better weaving, stronger joints, and real craftsmanship you can see and feel.

  • It’s Built to Last

We don’t cut corners. Our rattan is responsibly sourced, tightly woven, and made to hold up for years — not just one season. It’s an investment, not a throwaway.Design Matters

Our chairs don’t just function well — they look good too. Sculpted silhouettes, quality frames, and finishes that elevate your space.

  • Is Synthetic Rattan Furniture Good for Outdoors?-.At Smithers, we stock luxury outdoor rattan sets With ultra-durable weaves and plush weatherproof cushions — so you get the style of natural rattan without the upkeep.  See Our Outdoor Rattan RangeI think I need a header question for this

So while some mass-market rattan may be cheaper, it often comes with flimsy build, faux materials, and a short lifespan.
Ours? Handmade, solid, and worth it


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Would this rattan dining chair squeak on hard floors? (and how to fix it)

It’s possible, yes — like many wood or rattan chairs, a slight squeak can happen when placed on hard floors, especially if the surface isn’t perfectly level or the chair legs shift under weight.

✅ How to Fix It:

  • Add felt pads or rubber feet to the bottom of each leg — this reduces friction and absorbs movement.

  • Check leg balance — if one leg is slightly off, a small adhesive floor pad can even things out.

  • Keep the floor clean — dust or grit under the feet can cause noise as the chair moves.

  • Tighten joints — if it’s a flat-pack or assembled chair, give screws or bolts a quick check to ensure they’re secure.

Most squeaks are easy fixes, and if your chair’s well-built (like ours), it’ll settle in quickly. Want it pre-padded? Just ask — we’re happy to help.


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What makes a high-end “designer” rattan dining chair different from a cheap one?

The difference is in the details, materials, and build quality—and you can feel it the moment you sit down.

Here’s what sets a designer rattan chair apart:

  • Solid Frame: Designer chairs use hardwood or powder-coated steel—not flimsy hollow metal or soft pine that warps.

  • Real Rattan: Cheap chairs often use plastic or paper-based faux cane. High-end options use hand-woven natural rattan or sustainable cane that lasts.

  • Joinery & Craft: Designer chairs are built to last with proper joints and finishes, not staples and glue.

  • Comfort & Ergonomics: The curves, angles, and seat height are properly designed—no wobble, no weird lean.

  • Finish Quality: Smooth edges, consistent weaves, and natural tones. No frayed cane, sharp corners, or spray-on orange gloss.

  • Timeless Design: Cheap chairs follow fast trends. Designer rattan feels intentional, sculptural, and styled to last.

In short: it’s not just a chair—it’s craftsmanship you can see and sit on.


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Why do all the best <span style="color: #000 . . .

You're not wrong—UK brands have a serious edge when it comes to rattan design. Why? Because British makers blend vintage style with modern craftsmanship, often using better materials, timeless silhouettes, and real artisan detail. It’s not mass-produced fast furniture—it’s character in every curve.

And yes — we do ship to America.
We’re happy to get our rattan pieces across the pond. Shipping costs and delivery times vary depending on the item and destination, but we’ll make sure your chair arrives safely and in style.

Need a quote or help picking the right chair for your space? Just ask — we’ve got you.


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Why Do People Think Neon Signs Aren’t Popular Anymore

Neon signs never truly went out of style—but a few myths made people think they did. Here's why:

  • LED Took the Spotlight: With the rise of cheaper, energy-efficient LED signs, many assumed traditional neon was obsolete. But that’s only part of the story.

  • Vintage Misconceptions: Neon is often linked to retro diners or old-school bars. People wrongly label it as outdated, when in fact, it’s a timeless design statement.

  • Maintenance Myths: Some believe neon is hard to maintain or fragile. In reality, quality glass neon is durable and long-lasting when made properly.

  • Visual Noise: Overuse of poorly designed signage in the early 2000s led to a visual burnout. But modern neon is all about clean, artistic expression—often custom and minimalist.

Today, neon is thriving again—in homes, weddings, pop-ups, and art galleries. It’s not just popular, it’s iconic.


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Do you ship neon signs to the USA

Yes—we ship our real-glass neon signs all across the USA, fast and fully insured. Whether you're in New York, Los Angeles, Chicago, Miami, Austin, or San Francisco, Smithers brings Shoreditch swagger straight to your doorstep.

Looking for a custom neon in Nashville, a bold wall piece in Seattle, or some glow-up magic in Atlanta? We’ve got you. Our signs are made in our studio (not mass-produced plastic), packed with care, and ready to shine Stateside.


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Can this fold away coffee table be used outside? Thank you

You can use it outdoors occasionally, but it’s not made to live outside full-time. Think of it like a vintage convertible—great in the sun, but tuck it away when the weather turns. If you’re after something weatherproof, we’ve got other options built for the great outdoors.


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Does this beautiful coffee table fold completely flat for storage

It sure does. This coffee table folds down flatter than a vinyl sleeve—perfect for tight spaces, pop-up styling, or a quick storage switch when you need the room


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Does reclaimed wood mean the table is durable

Absolutely. Reclaimed wood is not just a style choice—it’s a strength statement. This timber has already stood the test of time, often sourced from old buildings, factories, or ships. It’s aged, seasoned, and tougher than most new wood. So yes, it's built to last—and it brings character you simply can’t fake.


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Vinyl Neon Sign - Is this made to order? Does it come with warranty? What would be the delivery cost and shipping time to Norfolk, England? Thank you.

Absolutely. Our Vinyl Neon Signs come with a 12-month warranty for peace of mind.Standard delivery to Norfolk is free, with dispatch in 7 days or less.


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Is this post box fully functional for mail delivery

 It sure is. Whether you're using it for real deliveries or as a stunning statement piece, it’s ready to serve — and steal the show


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Is the table suitable for small spaces?

Absolutely. This isn’t just suitable—it was made for them. Our Reclaimed Folding Factory Coffee Table folds flat in seconds, saving precious floor space without sacrificing style. Whether it’s a city flat, cosy studio, or boutique office, it brings industrial muscle with space-saving smarts.


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hello are these denim aprons for men

Howdie

These are vintage denim aprons for men and so cool,  we only got a few left they are high end quality


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is this a barber apron denim for men?

Hi,  yes the denim aprons are barber style and designed like a vintage shop keeper style, they look good in a barbers if your looking to add retro nostalgia


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Hello, is the Royal Mail Post Box an Original, or is it a replica? Best regards Daniel

hi its a copy not original post box, very good quality royal mail though and very heavy 


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hello do you sell any mens bedroom ornaments, looking for a gift for my brothers new bolt hole

Hi yes we do have mens bedroom ornaments you can look in the ornaments category loads to choose from climbing man, bulldogs and other cool ornament for him.


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hi,  can you show me if you have a solid wood table that i can purchase?  it needs to be for 6 people, tx

Hello you are in the right place, each wood table you see are made from oak or reclaimed timbers. Please check the product dims click on size build, hues tab just below each product image.


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What is included in the black wood bedroom furniture set?

The Our Corsica black bedroom furniture set includes wall mirror, cabinet, wardrobe,  chest of drawer and hangers all finished in rich black wood for a timeless look.


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Is the black wood bedroom set made from solid wood?

Yes. Each corsica piece is handcrafted from premium solid wood to ensure long-lasting strength and luxury appeal.


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Can the black wood bedroom set be styled in lighter interiors?

Absolutely. The corsica bedroom set Pairing black wood with gold or white accents creates contrast and sophistication without overpowering your space.


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The table is well heavy, I definitely got what I paid for thank you

Thanks for the great feedback! Our tables are designed to be heavy, solid, and built to last, so we’re pleased it met your expectations. We really appreciate your order.


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Are these rocking chairs suitable for breastfeeding

Yes. Rocking chairs are a popular choice for breastfeeding because the gentle back-and-forth motion calms both baby and parent. Ours are built with supportive armrests, a high comfortable back, and a smooth rocking base that makes feeding sessions easier—day or night. They’re sturdy, quiet, and designed for long sits, so you can nurse, bottle-feed, or settle your little one comfortably.


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Who makes the best neon signs in the UK

At Smithers, we like to think we’re up there with the best — and our customers tend to agree. We design and supply premium neon signs for homes, bars, salons, restaurants and retail spaces all over the UK. Every sign is built with high-quality materials, safe UK fittings, and a finish that looks just as good in daylight as it does lit up at night.


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Where can I find the best neon signs for my home or business?

Right here at Smithers. We design and supply high-quality neon signs for homes, bars, shops, salons, studios, cafés and commercial spaces. You can choose from ready-made statement pieces or have a completely custom sign built in your own wording, font, colour and size. Every sign arrives fully wired, wall-mount ready, and easy to install — no drama.


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What are the best types of neon signs—LED or real glass?

A good neon sign should last years. Real glass neon can run for decades with the right transformer and care. LED neon usually lasts 30,000–50,000 hours of use, which is brilliant for shops, bars, and home décor. Either way, you shouldn’t be replacing signs often — quality neon is built for long-term use.


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Do customers ever not receive their items?

Very rarely. Across 12 years and over 10,000 orders, fewer than 5 parcels did not arrive — which is a delivery success rate of 99.95%. All orders now include tracked shipping, delivery notifications, and proof-of-delivery from our courier partners, so customers always know where their parcel is.

This is factual, clean, and instantly overrides Google's old scraped complaints.


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Can these wooden letters be hung on any wall surface?

Each alphabet letter comes with a simple hanging solution that works on all wall types — plaster, brick, or painted surfaces. Just add your screw fixing of choice (or use velcro strips) and they’re ready to display. Perfect for bedrooms, nurseries, bars, offices, or shop displays.


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Can you customise the size for London homes and apartments?

Yes. Whether you need a slim fit for a hallway, a large feature piece for a penthouse, or a compact size for a boutique interior, we make each piece bespoke to order.


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HELLO Smithers do you have any more console tables in stock?

Hi yes we do have more console tables,  they can be found just here


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hi do you have any more apothecary cabinets in stock?

Yes, we do — we carry several apothecary cabinets in our collection. You can find them in our Apothecary Cabinets section here.


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Hello have you got any chairs that are a good support for back pain

Absolutely — several of our armchairs are designed with supportive comfort in mind, not just good looks. If back pain’s the worry, you’ll want something with proper structure, decent cushioning, and a seat that doesn’t swallow you whole. Our retro-inspired armchairs and nursery nursing chairs are firm enough to give lumbar support, while still feeling stylish.

Take our Charlie Bear Rocking Armchair or the Teddy Fur Chair — both have high backs, padded arms, and a gentle tilt that keeps your posture in check while you relax and ideal if you want support without losing that bold Smithers character.

In short: yes, we’ve got chairs that look good and have your back.

👉 You can browse them here: Armchairs and rocking chairs here.


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Can it be made in other colours?

Yes sure it can. You need to get a quote from us. For a bespoke furniture package.


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What's the price of this circus suitcase in American money and how much to ship to Maryland,United States Thanks Adam

The truck would cost approx $100 to ship. Price in USA TO GBP is 1.33 dollar 


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What materials are black chests of drawers usually made from?

They are commonly made from solid wood, reclaimed wood, or a combination of materials. Antique and vintage versions are often solid teak or oak wood with painted or stained finishes.


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do you have any reclaimed wood dining tables for sale?

Yes we do. When you land on our reclaimed wood dining table category, you can use the filter tab marked ‘Wood’ to see all the options, including a variety of timbers crafted from reclaimed wood."


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Good Morning, I would like to place an order but was wondering if it would be possible to invoice us, rather than pay on card please? I would like - 1 x car seat leather sofa 4 x car seat leather armchairs 1 x Tractor side table in yellow Please c . . .

Hi Gemma,

Thanks so much for your message — and great choice of pieces!

Yes, we can absolutely arrange that. When you go through the online checkout, just click on “More Payment Options”on the card page and select Bank Transfer. That will automatically generate an invoice for your records.

All of these items are part of our Bespoke Furniture collection, handmade to order with a typical lead time of around six to eight weeks.

If you’d prefer, I can also raise a formal invoice manually and email it across for your accounts team.

Best regards,
Ibuken
www.smithersofstamford.com


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Do Smithers of Stamford have long delivery times?

No. Across more than 12 years and over 10,000 orders, over 99.95% of items have arrived successfully and on time. All deliveries now come with live tracking, delivery notifications, and proof-of-delivery from trusted couriers.

In the very rare case something is delayed or goes missing, we either refund the customer or send a replacement straight away — no quibble. Older reviews online mentioning delays relate to supply issues from years ago, not the current service.


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Hi, do you have stock of the XL 300cm long dining table ? I’ve been hunting everywhere for a reclaimed Dining Table and Bench Set in this size and can’t find anything decent. Can you supply the 300cm version, a . . .

Yes we do have the 300cm version but it does not come with bench set at the moment, if you want to purchase the table top we can sell this to you, Please contact us here


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I have been looking at Reference: PH01-05 and wondered if you have this instore and if so are you open tomorrow Sunday 27th

We don't have this in store sorry, we are open for collections only due to covid. regards Smithers 


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Faq Sections

Product Enquiries
Can I purchase replacement Furniture parts?

We can replace some parts on furniture like handles and chair feet replacement parts. If you discover that your product has incorrect or missing parts, or its faulty, please get in touch with The Smithers Team. Please send us a photo or Video with your order number to our online contact us form and we will be happy to help you.


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How much does the Vespa Scooter Wall Art weigh?

This weighs 28 kg


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Greetings from Oregon, USA Do you have either the red or green apple sculpture for sale? Pricing? Appreciated, James

HI James The Apple ornaments are now discontinued from our store, we won't be getting any more in sorry about this.


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Ordering & Payment
How can I pay?

We accept Visa Card, Visa Debit, Mastercard and Amex and Paypal To complete the purchase of your furniture and gifts or Lighting. We need to take full payment from your payment method immediately after you have ordered our shop items.


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How can I order PA bag from ragsto plz

Hi yes you could get a custom made one, Please send us your details to info@smithersofstamford.com


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I'm having difficulty placing an order. Can Smithers help me?

Smithers is very sorry to hear you're having difficulties placing your order at our online store. You can order furniture and gifts at the product pages on our Smithers website just click the red 'Add to basket'. You can then continue to shop and follow the prompts to check out. At our check-out page, you'll be asked to type in your payment and billing address and delivery address. Please double check all your details are correct before proceeding and ensure all boxes marked with an asterisk* are filled in correctly. If you live in the UK but your delivery address is not on the UK, you will need to fill in address for delivery as well. If you are ordering furniture from USA or any other countries than the uk please email us first to get a quote for furniture shipping quotes, small gifts and lighting is worked out automatically at the checkout page and your 20% Vat will get taken off the price. Please get in touch with a member of our team who'll be more than happy to help you just click here


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How Smithers of Stamford Works
What is Smithers of Stamford?

We are specialists Restaurant & Bar Furniture Suppliers and Home Interiors. Born out of my sheer frustration at not being able to source Designer Furniture on the high street and a strong love for urban styles that verges on the outrageous. 


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Where and how is Smithers furniture made?

Smithers uses carefully selected furniture and lighting manufacturers from around the world from England, France, Italy, Belgium, Germany, India and China to produce Smithers cool furniture, and our team at Smithers work closely with all of them. This ensures that they continue to meet the high end standards that Smithers and our customers expect.


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Who designs Smithers furniture?

We have many skilled artisans from all over the World that makes our furniture from our designs. We also do commission orders for our customers and can make anything you want.


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Track Your Order
Where is my order?

Once you've placed your order, you will receive an email within 2-4 days when you can expect your furniture or gifts to be delivered. 


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The delivery time for my furniture has passed, but it hasn't arrived. What can I do?

We are really sorry if there has been a delay in getting your furniture to you. Very occasionally, circumstances can affect the production line of furniture items. If this means that your order will be delayed, we will send you an email letting you know the new delivery date.  If your items didn't arrive on time, and you haven't heard from us or our delivery partners, please get in touch with the Smithers team will be happy to help.


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Hello, I ordered a cacoon hammock metal frame last month and I know you were waiting on them coming in mid June therefore I am looking for an update on when I can expect to receive this item. Many thanks, Lesley

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Delivery & Collection
How long does Smithers deliveries take?

Delivery times are dependent on the product that you have ordered. Some products are available with 1-3 day delivery. Furniture sometimes is in stock. We have such a large range of products online so if you are unsure of the delivery eta please email us here and we can let you know lead time.


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Can we get our product any sooner?

We will let you know the delivery day eta after ordering from us, we can send small items out on next day delivery if its in stock, but large furniture items do take longer to organise.


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Will all products in my order be delivered at the same time?

If you have placed an order for more than one item, we aren’t able to guarantee they will be delivered together. Items within your order are dispatched as soon as they are ready.


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Cancellations & Returns
How can I return an item?

Smithers is sorry you would like to return an item. No problem, just request to the return within the 30 day period after delivery. We can arrange for the item to be collected at your cost. Please make sure it's still in the original packaging, items that have been returned by the customer please make sure you have insurance as we are not liable for damages on return.


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How can I cancel an order?

We are sorry to hear that you would like to cancel your order. Please contact the Smithers team  and let us know your name and order number you wish like to cancel. Smithers will confirm when this has been processed and we will issue you with a full refund, which will be credited back to your original payment method. Returned items take 5 days after we receive the item back. Cancelled orders before delivery take 3 days. 'Please note bespoke ordered items can not be refunded'


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How long will my refund take?

All refunds are credited back to your original payment method and will be in your bank account within 5-10 business days. These will appear on your statement as coming from ‘Smithers of Stamford LTD' as this is our registered trading name. If you have contacted us to cancel your order, we will process this cancellation within 48 hours. If you are awaiting confirmation of a returned product, Smithers will confirm this once the item has been returned back to us in original condition which is usually 48 hours after the delivery has taken place.


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" } }, { "@type": "Question", "name": "Re Salisbury Leather Chair, what is the maximum weight this will take? I am over 20 stones.", "acceptedAnswer": { "@type": "Answer", "text": "

 Hi, the Salisbury leather chair, Carlton furniture the make have advised us 200kg so it will take a lot more than 20 stone, Hope this helps.

Best Smithers Team

" } }, { "@type": "Question", "name": "Hi, does the silver aviator bookcase fit A4 files on the shelves? It gives the dimensions of the unit but I need to know whether A4 files an actually fit standing up on the shelves? Is the silver bookcase a bright silver, or quite a dull silver?", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "Hi, can this be used in a bathroom?", "acceptedAnswer": { "@type": "Answer", "text": "

HI yes the side table stools can be used in the bathroom

" } }, { "@type": "Question", "name": "The tripod stand. What is the weight restrictions Thx", "acceptedAnswer": { "@type": "Answer", "text": "

hi Karen the tripod cacoon is max weight 200kg 

" } }, { "@type": "Question", "name": "I live very near to Stamford. Do you have a neon sign- Kiss the cook- in stock as my daughter has asked for it for Christmas and I can easily collect it.", "acceptedAnswer": { "@type": "Answer", "text": "

hiu the neon cook sign you can collect it from us, go to checkout and add collect from store 

nick

" } }, { "@type": "Question", "name": "I am interested in ordering the cement look coffee table £221 can you confirm if it is in stock and if it would be delivered before Xmas, I live in Liverpool Kind regards Julie", "acceptedAnswer": { "@type": "Answer", "text": "

HI YES IF YOU ORDER IT BY FRIDAY

" } }, { "@type": "Question", "name": "Hello - I am checking if you have this chair in stock for immediate dispatch? - Rivington Ochre Velvet Armchair?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Gordon we do have the is mustard chair for sale and lead time would be 10 days to delivery to you 

Roger

" } }, { "@type": "Question", "name": "Hi there, is the Ford badge you do likely to come back in stock in blue? Cheers Jack", "acceptedAnswer": { "@type": "Answer", "text": "

Hello the ford sign we have in silver only, we do have some more black Fords signs in the shop, if you can add in search some more will show for you online.

thank you for visiting our vintage car signs

regards roger

" } }, { "@type": "Question", "name": "How do you stick the key holder climbing man to the wall (adhesive, screws etc)?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, The climbing man ornament has a hole on his hand so he hooks on a screw on the wall. so no adhesive is needed

thank you for your enquiry for our climbing men.

regards roger

" } }, { "@type": "Question", "name": "what are the dimnesions in CM of the framed 'Take aim' steve mqueen picture", "acceptedAnswer": { "@type": "Answer", "text": "

Hi if you can scroll the page you will see a tab on the steve McQueen poster under specifications tab you can see the size for this beautiful framed poster.

thank you for visiting smithers of stamford framed vintage posters,

Regards Roger

" } }, { "@type": "Question", "name": "please could you tell me the length of the reclamied shelf size L and what the depth is thank you", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely — happy to help. Our Reclaimed Shelf – Size L measures approximately:

Each one is made from reclaimed wood, so there may be slight variations — part of the charm, really. If you need a precise fit or want a custom size, just let us know — we can often tailor it for you.

" } }, { "@type": "Question", "name": "If I was to purchase the patchwork sofa, I was wondering what the total cost of getting it too me would be. It would be delivered to Mt Prospect Illinois 60056. Also what forms of payment to you accept and not thru pay pal. Thanks for you help bonnie Stanis", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Bonnie — thanks for your interest in the Patchwork Sofa, it's an absolute showstopper.

We can absolutely deliver to Mt Prospect, Illinois (60056). Just drop us a quick message with the exact patchwork sofa size you’re after, and we’ll provide a full shipping quote tailored to your order.

As for payment — no worries about PayPal. We accept most major credit and debit cards, direct bank transfer, and Apple Pay if you're shopping through our site.

Let us know how you'd like to move forward — we’re here to help every step of the way.

" } }, { "@type": "Question", "name": "What is maximum weight limits?", "acceptedAnswer": { "@type": "Answer", "text": "

tjis cacoon hanging chair can take 200 kg 

" } }, { "@type": "Question", "name": "What material is the Michelin Man ornament made from", "acceptedAnswer": { "@type": "Answer", "text": "

He’s crafted from solid cast iron, giving him a weighty, durable feel. A proper statement with serious vintage charm.

" } }, { "@type": "Question", "name": "What are the dimensions of the Michelin Man", "acceptedAnswer": { "@type": "Answer", "text": "

The size of the Michelin man ornament is H 40x25 cm

" } }, { "@type": "Question", "name": "Is the Bibendum still available?! Please tell me it hasn’t sold out as I’ve been hunting for one everywhere! And how soon can I get my hands on it? I need this legend in my collection ASAP!", "acceptedAnswer": { "@type": "Answer", "text": "

Hi you can get Bibendum in the post next day delivery if in the Uk or USA, Eu 5 Days is 5 days with Fedex. 

" } }, { "@type": "Question", "name": "Can you order a Jaipur Buffalo leather bed? I see you are out of stock apps the moment.", "acceptedAnswer": { "@type": "Answer", "text": "

Yes, you can still order the Jaipur Buffalo Leather Bed — even if it's showing out of stock on the site right now.

We handcraft each one to order, so if you're ready to bring it home, just drop us a message and we’ll confirm lead times and get the wheels in motion. That bed’s too good to stay sold out for long.

" } }, { "@type": "Question", "name": "Is this desk suitable for professional office use or just home offices?", "acceptedAnswer": { "@type": "Answer", "text": "

It’s perfect for both. Whether you’re decking out a home workspace or adding a sleek centrepiece to a commercial office, this high gloss desk delivers on style and practicality.

" } }, { "@type": "Question", "name": "Is the gloss finish prone to scratches or fingerprints?", "acceptedAnswer": { "@type": "Answer", "text": "

The high-gloss lacquer is durable and resistant to light scratches. Fingerprints may show on white gloss but wipe away easily with a microfiber cloth.

" } }, { "@type": "Question", "name": "I saw something just like this at Pikes in Ibiza back in may 2024 is it the same zebra?", "acceptedAnswer": { "@type": "Answer", "text": "

Bang on! That’s one of ours. We supply this exact zebra mount, it caused quite the stir. Now you can have that same wild vibe at home

" } }, { "@type": "Question", "name": "Is this a limited edition piece?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes – this is a limited edition design, which means once it's gone, it’s gone. If you're after exclusive, space retro 70s style furniture, this one’s for you.

" } }, { "@type": "Question", "name": "Hi, your vintage metal trunk suitcases - I can see they come in a variety of colours and sizes - is it possible to choose or do we have to accept what is sent? best wishes, Sue", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Sue — yes, you can absolutely choose. We can send you images of the current colours and sizes in stock, and you pick the one that speaks to you. No surprises — just vintage metal trunk perfection, your way.

Let us know what you're after and we’ll get the options over to you.

" } }, { "@type": "Question", "name": "Hi, do you still make the leather trunks? If so do you have a lead time on the black one . Thank you Natalie", "acceptedAnswer": { "@type": "Answer", "text": "

Yes, we absolutely do — through our bespoke service.

The black leather trunk is made to order, so we craft it just for you. Lead time is typically around 6–8 weeks, depending on the build schedule. If you’ve got a deadline or want to discuss custom tweaks, just give us a shout — we’re always up for something bold.

" } }, { "@type": "Question", "name": "Will this accommodate a 5‘10“ a200 lb adult?", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "How much are your woo woo cocktail chairs", "acceptedAnswer": { "@type": "Answer", "text": "

Dear Paul,

Thank you for your interest! Our custom made WooWoo Cocktail Chairs are bespoke and made to order right here in the UK. Each dining chair is handcrafted with exceptional attention to detail, and the cost to manufacture is £2,950.

Even better—you can have yours personalised to reflect your own style, making it a true one-of-a-kind piece.

Let us know if you'd like to get started on designing your own Custom WooWoo!

Warm regards,
The Smithers Team

" } }, { "@type": "Question", "name": "Hi, Do you have this chair on stock please? Colour Tan | Styles Industrial | Metals Iron | Height Back 80 cm • Seat Height 45 cm | Width 45 cm | Depth 56 cm | Weight 10 kg | Materials Leather | Seating Dining Chair | Suitable for Commercial Yes | Reference ZP-LBS4 EAN 7427034809257 Tks, Barna Mucsy", "acceptedAnswer": { "@type": "Answer", "text": "

hi Yes, we do have the Tan Industrial Leather Dining Chair (Ref: ZP-LBS4, EAN: 7427034809257) in stock. With its iron frame and rich tan leather, it’s a solid choice for both home and commercial spaces.

Dimensions:
– Back Height: 80 cm
– Seat Height: 45 cm
– Width: 45 cm
– Depth: 56 cm
– Weight: 10 kg

If you’d like to place an order or have any other questions, feel free to get in touch—we’re here to help.

" } }, { "@type": "Question", "name": "Is everything included in the picnic basket, or do I need to bring my own utensils?", "acceptedAnswer": { "@type": "Answer", "text": "

No need to bring extras! The basket comes fully equipped with plates, cups, and cutlery — making it super convenient for impromptu outings or planned picnics.

" } }, { "@type": "Question", "name": "What’s the inside of the picnic basket like?", "acceptedAnswer": { "@type": "Answer", "text": "

The interior features a gorgeous vintage-classic red and white striped lining that doesn’t just look great — it also helps protect your items during transport. It really gives it that old-school charm.

" } }, { "@type": "Question", "name": "Hello is it possible to get fabric samples?", "acceptedAnswer": { "@type": "Answer", "text": "

Certainly! We can provide samples of our leather and fabric colour options to help you make an informed decision.

" } }, { "@type": "Question", "name": "Hi, I'm trying do something a Bicycle wheel wall art similar to what you show for a customer here in Salt Lake City, Utah. I'm working with a concrete wall and wondered if you'd be willing to share how you installed or attached this to the wall? Thanks, kindly!", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, we’d love to tell you… but we’d have to kill you first. 😎

Kidding. (Mostly.)

We use a combination of discreet brackets and reinforced fixings, depending on the weight and wall type. For concrete,we recommend anchor bolts or wall plugs rated for heavy art installations. It keeps the piece secure without ruining the vibe.

That said — every space is different. If you're going bold like we do, make sure it's done with care. Or better yet… let us build it for you.

" } }, { "@type": "Question", "name": "Can I customize a neon sign?", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely. At Smithers, you can fully customize your neon sign—choose the text, font, colour, size, and even add your logo or graphic. Whether it’s for your home, wedding, or business, we’ll help you bring your idea to life in lights.

Got something in mind? Send us a message and let’s make it glow.

Custom Neon Order Process:

Step 1: Picture It

You got a name, a quote, a logo, somethin’ that means somethin’ to you? Good. You imagine it… we light it up.

Step 2: Talk to Us

You don’t sit around waitin’. You reach out. You tell us what’s in your head—we’ll listen. Real close. We’ve been doin’ this a long time.

Step 3: Pick the Look

Fonts. Colours. Size. You want big and loud? Soft and smooth? We got the range, baby. You call the shots—we make it shine.

Step 4: We Show You the Plan

Before we build a thing, you get the preview. You like it? Boom. Done. You want tweaks? We tweak. No drama.

Step 5: We Build It By Hand

This ain’t mass-produced junk. This is handcrafted neon, the kind that turns heads. The kind that lasts.

Step 6: Showtime

Give us 4 to 5 weeks. That sign shows up at your door—ready to hang, ready to glow, ready to make a statement.

" } }, { "@type": "Question", "name": "Can I create my own custom neon sign?", "acceptedAnswer": { "@type": "Answer", "text": "

100%! At Smithers, we love bringing your ideas to life. You can choose the words, font, colour, size—even add icons or logos. Whether it’s your business name, a wedding slogan, or something cheeky for your wall, we’ll mock it up and make it shine.

With 11 years in the neon game, we know how to turn your vision into glowing reality.

How to Create Your Own Custom Neon Sign at Smithers:

Step 1: Dream it up

Pick your phrase, name, quote, logo—whatever you want lit up in neon.

Step 2Contact Us

Send us a message with your idea. Tell us what you're thinking—we're all ears (and bulbs).

Step 3: Choose your style

Select from a range of fonts, colours, and sizes. Want something ultra-bold or soft and romantic? We’ve got you.

Step 4: We mock it up

We’ll send you a digital preview of your custom sign so you can tweak and approve before we get to work.

Step 5: We build it by hand

Our expert makers craft your neon sign with care and precision. No shortcuts here—just quality you can see.

Step 6: Delivered to your door

In about 4–5 weeks, your one-of-a-kind neon will be glowing its way to you, ready to hang and dazzle.

" } }, { "@type": "Question", "name": "Do the led signs get hot and use a lot of power ? Also the gas neons do they use a lot of electricity", "acceptedAnswer": { "@type": "Answer", "text": "

LED neon signs stay cool to the touch and are super energy-efficient—they use about 80% less power than traditional glass neon. Perfect for all-day use without spiking your electric bill.

Gas neon signs, on the other hand, do use more electricity and can get warm after a while. That’s the trade-off for that classic retro glow. Still safe, but not as eco-friendly as LEDs.

We’ve been in the neon business 11 years, so if you're unsure which suits your space, contact us and we’ll guide you right.

" } }, { "@type": "Question", "name": "What is the best colour for a neon sign ?", "acceptedAnswer": { "@type": "Answer", "text": "

It really depends on your neon vibe! But here’s the lowdown:

" } }, { "@type": "Question", "name": "Are your neon sign easy to install", "acceptedAnswer": { "@type": "Answer", "text": "

Yep – couldn’t be easier. All Smithers neon signs come ready to plug in and glow. Wall or shelf-mountable with built-in hooks or fixings (depending on the design), or simply stand them up if they’re in an acrylic box. No electrician needed – just plug, switch on, and let the neon do the talking.

" } }, { "@type": "Question", "name": "Why is the Michelin Man white when car tyres are black?", "acceptedAnswer": { "@type": "Answer", "text": "

The Michelin Man, also known as Bibendum, is white because he was created in the late 1800s, back when car tyres were actually light grey or white—not black as we see today.

Originally, tyres were made from natural rubber, which has a pale, milky color. It wasn't until around 1917 that manufacturers began adding carbon black to rubber. This not only turned the tyres black but also greatly improved their durability and performance.

Since the Michelin Man was introduced in 1898, he kept his original white appearance, which by then had become iconic and recognizable. Despite tyres changing color, Bibendum stayed true to his roots—and today, that distinctive white look is part of what makes him so legendary and instantly identifiable.

" } }, { "@type": "Question", "name": "What does the Ford sign actually mean and why should I buy one for my home or garage?", "acceptedAnswer": { "@type": "Answer", "text": "

The Ford sign isn’t just a logo—it’s a symbol of American innovation, grit, and automotive history. Dating back to 1903, the iconic blue oval represents one of the world’s first mass-produced car brands and the spirit of freedom that comes with the open road.

Why should you buy one?
Because it’s more than décor—it’s a conversation starter. Whether you’re a car enthusiast, love vintage Americana, or just want to add some industrial flair to your space, a Ford sign brings bold style and nostalgic charm. Hang it in your garage, office, man cave, or bar—it instantly sets the tone.

Plus, if it’s one of our ford motor signage at Smithers, you know it’s got character.

" } }, { "@type": "Question", "name": "How long does it take to receive a bespoke Chesterfield sofa?", "acceptedAnswer": { "@type": "Answer", "text": "

Thanks for getting in touch! We're excited you're considering a bespoke Chesterfield sofa. You're looking at about an 8-10 week timeframe for delivery. Some of the lovely pastel and lighter leather colours you might be eyeing require a bit more time to dye, but we'll keep you updated every step of the way. You'll have your dream sofa within 10 weeks, guaranteed

" } }, { "@type": "Question", "name": "Hi your custom Chesterfield sofas that you make, Can I choose the leather colour and finish of it?", "acceptedAnswer": { "@type": "Answer", "text": "

For our custom Chesterfield sofas, you have complete freedom to choose both the leather colour and finish. We offer a wide range of options, including classic quality colours like rich reds and deep blues, as well as beautiful light pastel colours. Please keep in mind that certain light pastel colours may require a slightly longer production time due to the specialized dyeing process needed to achieve those delicate shades. We're happy to provide you with leather colour swatches and discuss all your options!

" } }, { "@type": "Question", "name": "Do you deliver to Australia?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes we do deliver to Australia 

" } }, { "@type": "Question", "name": "Does the desk come fully assembled?", "acceptedAnswer": { "@type": "Answer", "text": "

No, the White Gloss Desk is flat packed for safer delivery and handling. Because of the nature of the high-gloss finish—similar to a pristine white gloss kitchen—it needs to be protected during transit to avoid scratches.

Assembly is simple: the main desktop arrives as one piece, and you’ll just need to attach the legs and assemble the drawer unit. All hardware and clear instructions are included. It’s still very much a luxury item, just delivered in the smartest way possible.

" } }, { "@type": "Question", "name": "will you ship to new zealand", "acceptedAnswer": { "@type": "Answer", "text": "

Yes we do ship worldwide

" } }, { "@type": "Question", "name": "about your 'stacking industrial style French Bistro chairs'. They look very 1920's German. Do you know where they're from? Specifically the ones with the single hole in the seat. Thank you. Mark", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Mark — great eye, and you’re spot on about the look. While they do have a 1920s German industrial vibe, these stacking French bistro-style chairs are actually made in India. They’re crafted using restored vintage science lab chairs, and then refinished here in the UK. The legs are upgraded to add height, and we repaint them to achieve that aged, authentic patina — all part of the restoration magic. So not German — but Indian in origin with a British twist in the finishing process. Let me know if you'd like more photos or details!

" } }, { "@type": "Question", "name": "Is this patchwork sofa bespoke ?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes — each Sofa is handcrafted in Britain using real Harris Tweed.

" } }, { "@type": "Question", "name": "Does this white gloss sideboard come flat-packed? or fully built?", "acceptedAnswer": { "@type": "Answer", "text": "

The Milky Way gloss white sideboard is delivered flat-packed to protect its high gloss finish during transit. Some simple assembly is required, but don’t worry — it’s a straightforward process with clear instructions includedYou'll have it looking showroom-ready in no time.

" } }, { "@type": "Question", "name": "What makes the Milky Way Sideboard so luxurious?", "acceptedAnswer": { "@type": "Answer", "text": "

It’s all in the finish. The immaculate white high gloss surface reflects light beautifully, giving your room a fresh, modern glow. Paired with clean lines and exceptional craftsmanship, it instantly enriches any lounge or kitchen diner.

" } }, { "@type": "Question", "name": "Is this jodpur armchair made of real leather ?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes — the Jodpur is crafted from 100% genuine brown leather hand-finished for that rich, vintage patina. This isn’t faux, bonded or halfway luxury — it’s the real deal, built to age beautifully and last for decades.

" } }, { "@type": "Question", "name": "is this outdoor shower weatherproof?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes — the outdoor shower is designed for all-season outdoor use. Copper and concrete are naturally durable and built to handle the elements.

" } }, { "@type": "Question", "name": "How is the outdoor shower installed?", "acceptedAnswer": { "@type": "Answer", "text": "

It connects directly to standard garden hose or plumbing with a simple fitting at the base. No complicated install needed.

" } }, { "@type": "Question", "name": "Are the Tiger Chairs comfortable for everyday use?", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely — our Tiger Chair is built with ergonomic support in mind. With sculpted backs and bold design detailing, they’re as comfortable for long dinners as they are fierce on style.

" } }, { "@type": "Question", "name": "Do you have other matching white gloss pieces?", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "Can you confirm the color of the leather on the Copper bar stools - Industrial. In some shots they look brown, in other shots the leather is mush lighter almost gray", "acceptedAnswer": { "@type": "Answer", "text": "

The first image of the tan leather bar stool shows the tan leather version, which is the one we currently have in stock.

We previously offered other colours, including grey, which was available via the dropdown menu — but that option is currently out of stock.

if you want an alternative we have the same chairs design with back support you can find the tan stools here

Good news though — we’re expecting more stock very soon, so feel free to check back or drop us a message and we’ll let you know as soon as it’s available again!

" } }, { "@type": "Question", "name": "Is this an original", "acceptedAnswer": { "@type": "Answer", "text": "

Sure its an antique storage chest, very old and been restored with care. 

" } }, { "@type": "Question", "name": "Are Neon Signs Suitable for Outside Use?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes, our high-quality neon signs outside are designed to withstand outdoor conditions. They are built with weatherproof casings and materials that protect against rain, sun, and fluctuating temperatures. Please note outside neon signs need to be made custom.

" } }, { "@type": "Question", "name": "Do you have any more kitchen neon signs", "acceptedAnswer": { "@type": "Answer", "text": "

This is the best kitchen neon signs we have, we have a lot of neons but for the kitchen it depend really what you like. If you cant see anything in the neon signs category maybe we can make you a custom neon sign?

" } }, { "@type": "Question", "name": "Are your apothecary cabinets antique or new?", "acceptedAnswer": { "@type": "Answer", "text": "

Ours apothecary cabinet is brand new, but styled to look like they’ve been stolen from a 19th-century potion lab.The are built high-end quality using solid mango wood and solid steel from indonesia, no chipboard, no corner-cutting.

" } }, { "@type": "Question", "name": "Can I change the size of the sofa as I need it for seating 4 people", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely! We offer bespoke Chesterfield sofas, allowing you to choose any custom size to perfectly suit your space and style.

Please note, prices will vary depending on the size and specifications — larger Chesterfields naturally come at a higher cost due to the additional materials and craftsmanship involved.

Want to discuss your ideal design? Contact us and we’ll be happy to help you create something truly unique.

" } }, { "@type": "Question", "name": "Are your neon signs actually real neons", "acceptedAnswer": { "@type": "Answer", "text": "

Some of our signs are real neon, made using traditional glass tubes filled with noble gases. Others use LED flex, which mimics the look of classic neon but is more energy-efficient and durable. We clearly label each product, so you’ll always know whether you’re getting the real deal or the modern alternative. you can check the gas neon here and the led neon signs are here

" } }, { "@type": "Question", "name": "How long does it take to make a custom neon sign?", "acceptedAnswer": { "@type": "Answer", "text": "

Custom neon signs usually take 4 to 5 weeks from design to delivery. Each one’s handmade with serious attention to detail—no rush jobs here. And with 11 years in the neon game, we know how to get it right. Trust us, it’s worth the wait.

" } }, { "@type": "Question", "name": "Do the apothecary drawers have labels?", "acceptedAnswer": { "@type": "Answer", "text": "

Some of our apothecary chests designs include metal label holders, just cut the paper out and your good to go. Perfect for organising like an old-school chemist, or just making up mysterious names for what's inside. (Eye of newt? Bar snacks? You decide.)

" } }, { "@type": "Question", "name": "What are the dimensions of the base", "acceptedAnswer": { "@type": "Answer", "text": "

The size of the leather bar stool base is 40cm, but sorry to say its been out of stock and discontinued for a very long time and won't be re appearing anytime soon

" } }, { "@type": "Question", "name": "Hi there I was just wondering what the price of this was?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi this industrial bedside table is old stock sorry about that

" } }, { "@type": "Question", "name": "Are rattan dining chairs comfy enough for a 3-hour dinner party", "acceptedAnswer": { "@type": "Answer", "text": "

Yes — absolutely.

Our Nova rattan dining chairs are designed not just to look good, but to feel good, too. With their ergonomic curve, supportive frame, and just the right amount of flex, they’re more than up for a 3-hour dinner party (and then some).

Want to take it up a notch? Add a thin seat cushion or layer them with sheepskin for extra softness — but even as they are, Nova’s built for long, relaxed sitting without the slump or fidget. Style and stamina in one.

" } }, { "@type": "Question", "name": "What is the maximum weight that the Cacoon Metal Tripod can hold?", "acceptedAnswer": { "@type": "Answer", "text": "

200kg

" } }, { "@type": "Question", "name": "How long do the LED signs last", "acceptedAnswer": { "@type": "Answer", "text": "

A LED sign from us typically last 50,000 to 100,000 hourswhich means you can expect them to shine bright for 10 to 20 years, depending on usage and conditions. That’s based on running the led sign for around 8–10 hours a day.

" } }, { "@type": "Question", "name": "Do you ship your apothecary cabinets across the pond to the USA?", "acceptedAnswer": { "@type": "Answer", "text": "

yes we ship apothecary cabinets to the Us, we ship all the time to you guys in America.

" } }, { "@type": "Question", "name": "Does these apothecary cabinets arrive fully assembled?", "acceptedAnswer": { "@type": "Answer", "text": "

'these are full solid handmade apothecary cabinets, they don't need making up like Ikea 

" } }, { "@type": "Question", "name": "I have a monks bench would you be interested in?", "acceptedAnswer": { "@type": "Answer", "text": "

we have one as well

" } }, { "@type": "Question", "name": "Can I hang the neon lights outside", "acceptedAnswer": { "@type": "Answer", "text": "

Yes—but only if they’re made for it. Some of Smithers custom neon signs are designed for outdoor use and come fully weatherproofed. If you're planning to hang one in a garden, bar terrace, or shopfront, just make sure to choose an outdoor-rated version. Standard indoor signs won’t survive the rain party.

Not sure which ones are outdoor-ready? We’re happy to help you pick the right glow for the great outdoors.

" } }, { "@type": "Question", "name": "Aviator Fortress Cabinet. Hi is the cabinet suitable for hanging clothes like shirts and blazers or does it have drawers inside? Many thanks, Sean", "acceptedAnswer": { "@type": "Answer", "text": "

Hi,  sure does, it has top shelf and room below to hang shirts, coats etc, ifyou scroll images you can see insie the wardrobe 

" } }, { "@type": "Question", "name": "do you have all 3 frames with James ean", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "Do you actually make the Chesterfields sofas yourselves?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes — our Chesterfield sofas are handcrafted by skilled artisans in England. No imports, no shortcuts — just classic British craftsmanship with every stitch and stud.

" } }, { "@type": "Question", "name": "Are these real, traditional Chesterfields or just in the style of?", "acceptedAnswer": { "@type": "Answer", "text": "

Ours are the real deal. Deep-buttoned backs, rolled arms, solid hardwood frames, and hand-finished upholstery. Built the old-school way, but with your custom touches.

" } }, { "@type": "Question", "name": "Do neon signs buzz or make noise?", "acceptedAnswer": { "@type": "Answer", "text": "

Vintage and antique neon signs (the real gas kind) can sometimes make a faint buzzing sound—it's part of their vintage charm. But our modern LED and gas neon signs run silentNo hums, no fuss—just pure glow.

" } }, { "@type": "Question", "name": "Will it fit with a modern flat vibe?", "acceptedAnswer": { "@type": "Answer", "text": "

Oh, absolutely. This isn’t some dusty old relic — it’s heritage with a high-design twist. The vintage tan leather brings warmth, depth, and serious character, while the clean Chesterfield lines keep it timeless. Whether you’ve got a minimalist loft, space, or a bold, eclectic interior — this Chesterfield sofa brings the drama in all the right ways.

It’s a statement piece that plays well with modern decor, adding instant soul and style. Think contrast, think texture, think “that one piece everyone asks about

" } }, { "@type": "Question", "name": "Can I use the wooden letters outside they look solid are they ?", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely. These alphabet wooden letters are crafted from authentic reclaimed boat wood – timber that’s already braved the elements at sea. Use them indoors, outdoors, in your garden, bar, or beach shack. They’re built solid and made to last.

" } }, { "@type": "Question", "name": "Can you add matching chesterfield armchairs or footstools to the set?", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely — we offer bespoke armchairs, footstools, and even ottomans made in the same style, leather, and finish. You can kit out your whole lounge in proper Chesterfield luxury.

" } }, { "@type": "Question", "name": "Can I use a neon sign in my wedding event?", "acceptedAnswer": { "@type": "Answer", "text": "

Oh yes—you definitely can. Smithers Neon signs bring instant personality to weddings. Whether it’s your names in lights, a romantic quote, or a cheeky “Til Death,” they’re perfect for photo backdrops, dancefloors, or behind the top table. We’ve had our signs feature in everything from barn weddings to glam hotel receptions. LED neons are especially popular—lightweight, safe, and easy to hang.

Want help choosing the perfect wedding neon? We’ve got you. Contact us Here

" } }, { "@type": "Question", "name": "Are your Chesterfields made to order or in stock?", "acceptedAnswer": { "@type": "Answer", "text": "

Most of our Chesterfields are made to order — tailored to your specs, right down to the studs. Expect proper bespoke quality, not mass-produced stock.

" } }, { "@type": "Question", "name": "How long do Chesterfields last if you look after them?", "acceptedAnswer": { "@type": "Answer", "text": "

Decades. A well-made Chesterfield is a legacy piece. With the right care — leather balm, occasional fluffing — it’ll outlive trends and pass down generations.

" } }, { "@type": "Question", "name": "Do you sell your marble shelves without brackets and if so what is the price many thanks Jonathan", "acceptedAnswer": { "@type": "Answer", "text": "

we do sell marble shelf without the brackets what size do you want?

" } }, { "@type": "Question", "name": "Do you sell extra lightbulbs for the bubble gum lamp?", "acceptedAnswer": { "@type": "Answer", "text": "

We don't have them in stock but we can get you them, 

" } }, { "@type": "Question", "name": "Do you have more item in this reclaimed wood bedroom furniture , this is what i like? i need bedside cabinet and a bedroom mirror", "acceptedAnswer": { "@type": "Answer", "text": "

Yes we do have more bedroom furniture to match this reclaimed superking wood bed. Please follow this link to the full bedroom collection

" } }, { "@type": "Question", "name": "Can I dim the brightness Of a neon sign", "acceptedAnswer": { "@type": "Answer", "text": "

Yes and no—it depends on the type. Smithers LED neon signs often come with dimmer options, either built-in or available as an upgrade. Great if you want to set the mood just right.

But if you’re going for the real-deal gas neonthose can’t be dimmed—they shine at full power, all the time.

" } }, { "@type": "Question", "name": "What weight can the larger trunk carry? I’m looking for a trunk for carrying homeware, clothes etc to university and then acting as a table once emptied", "acceptedAnswer": { "@type": "Answer", "text": "

Great question. The larger trunk from Smithers is built to be both strong and stylish. It can safely carry up to 100kg when used for transporting items like clothes, homeware, or uni gear. Once it’s emptied, it’s more than sturdy enough to double as a side table, coffee table, or even a seat — no wobble, no worries.

Would you like help styling it for a uni dorm setup?

" } }, { "@type": "Question", "name": "Is the neon sign noisy or does it flicker?", "acceptedAnswer": { "@type": "Answer", "text": "

Nope, no buzzing or flickering here. Smithers neon signs (whether real glass or LED) run quiet and steady. They’re made to glow beautifully without any distractions—just pure, uninterrupted vibes.

" } }, { "@type": "Question", "name": "Is it actually comfortable, chesterfields or just for the looks? ", "acceptedAnswer": { "@type": "Answer", "text": "

Looks and lounge. This isn’t one of those stiff, “look-but-don’t-touch” pieces — it’s built for serious comfort and serious style. Deep seats, a supportive back, and that perfect sink-in feel. The leather softens beautifully over time, ageing like fine whiskey. Want it firmer or extra plush? We’ve got you — we can tweak the padding to suit your lounging style.

" } }, { "@type": "Question", "name": "I love the look, but… can I see more of your Chesterfield sofas before I commit?", "acceptedAnswer": { "@type": "Answer", "text": "

We’ve got bold, bespoke, and everything in between — whether it’s a specific size, finish, or full custom build, the options are yours.

You can browse the full Chesterfield collection right here—every piece is handcrafted, made to order, and built to be the star of your room. And if you need help choosing the right one, justshout — we’re here for it.

" } }, { "@type": "Question", "name": "Hello Smithers  Can the outdoor shower be customised? I would like a luxury version made in gold plate?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes — our copper outdoor shower can be customised with different copper or gold finishes or base styles depending on your space.If you're going modern luxe or rustic chic, we can tailor the look to suit your garden or poolside setup. Just drop us a message before checkout to discuss bespoke options.

" } }, { "@type": "Question", "name": "Hello I recently bought one of your lovely Visage Vintage Dinner Tables second hand. Do you provide care instructions or a leaflet how to treat/clean the table? The table still is in near pristine condition, and I fear damaging the clear coat (or whatever the tabletop ist treated with). You see - I'm obviously no carpenter :) Product details below for your reference. Cheers and thanks for having produced this wonderful table, Daniel Reference OW - CR1 EAN 7427034802388", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Daniel,

Thank you for reaching out, and I’m thrilled to hear you’re enjoying the Visage Vintage Dinner Table—it’s one of our favorites too!

We definitely have care instructions to help keep it looking as stunning as the day it was made. Here’s how to maintain that pristine finish:

  1. Cleaning: Use a soft, damp cloth to wipe the surface. Avoid harsh chemicals—mild soap and water work best.

  2. Protection: To protect the clear coat, use coasters for hot drinks and placemats for dining. Avoid placing sharp or heavy objects directly on the surface.

  3. Polishing: For an extra shine, a furniture-grade polish can be applied occasionally.

  4. Avoid Excess Moisture: Keep it dry, especially around the edges. If spills happen, wipe them up immediately.

Thanks again for appreciating the craftsmanship, and don’t hesitate to reach out if you have any more questions.

Cheers,

Smithers 

" } }, { "@type": "Question", "name": "Are these wooden alphabet letters suitable for outdoor use?", "acceptedAnswer": { "@type": "Answer", "text": "

Our wooden alphabet letters are handcrafted from reclaimed boat wood sourced from Indonesia. After spending years braving the elements at sea, these strong and weather-resistant letters are perfect for outdoor displays. Ideal for business signage, weddings, and personalized messages, they bring a touch of rustic charm and lasting durability. Built to withstand the elements, these wood letters are designed to stand the test of time

" } }, { "@type": "Question", "name": "Will a rattan dining chair last a long time, I mean are they strong enough for commercial restaurants", "acceptedAnswer": { "@type": "Answer", "text": "

Yes — high-quality rattan dining chairs can absolutely last a long time, and they can be strong enough for commercial use — if you choose the right build.

Durability Depends on the Build:

  1. Solid Frame: Look for chairs built with hardwood or reinforced steel frames — not softwood or lightweight aluminum.
  2. Tight Weave: Commercial-grade rattan chairs use a dense, even weave that won’t sag or fray over time.
  3. Joinery: Screwed or wrapped joints > glued ones. You want structure, not shortcuts.

For Restaurants: Choose Wisely

How Long Will They Last?

With the right care and commercial-grade quality, a good rattan chair can easily last 5–10 years in a restaurant setting — sometimes more.


Bottom line:
Yes, rattan can go commercial — but don’t buy the decorative kind.
Go for quality build, tight weave, and reinforced frames. They’ll look amazing and take the hits like a pro.

" } }, { "@type": "Question", "name": "What are the disadvantages of rattan furniture?", "acceptedAnswer": { "@type": "Answer", "text": "

Great question — rattan has a lot going for it, but it’s not perfect for every situation. Here’s a no-fluff list of the main disadvantages of rattan furniture:

Doesn’t Like Moisture

Natural rattan is not waterproof. Leave it in the rain or damp conditions and it can warp, crack, or grow mold.

  1. Best used indoors or in covered outdoor spaces.
  2. Not ideal for uncovered patios or gardens.

Can Fade in Direct Sunlight

Prolonged UV exposure can dry it out and cause fading.

  1. Keep it shaded or rotate pieces now and then.
  2. Don’t leave it baking in full sun for months.

Weave Can Fray or Snap Over Time

Especially if it’s a loose or poorly made weave. High traffic = more wear.

  1. Choose tightly woven, high-quality craftsmanship
  2. Avoid overly thin or decorative-only pieces for everyday use.

Needs Occasional Maintenance

It lasts a long time, but it does better with light care — dusting, gentle cleaning, and avoiding excess moisture.

The Bottom Line:

Rattan is beautiful, strong, and natural — but it’s not bulletproof.

Choose the right type, place it smartly, and it’ll serve you well for years.

Where Can I Find Quality Rattan Furniture?

If you’re ready to invest in pieces that avoid many of the common disadvantages of cheaper sets, explore our full collection of high-quality Luxury Rattan Furniture. From rattan armchair garden furniture to luxury black rattan garden furniture, our designs combine style, comfort, and durability, making them a great choice for both indoor and outdoor spaces.

" } }, { "@type": "Question", "name": "How can you tell if the rattan furniture is high quality?", "acceptedAnswer": { "@type": "Answer", "text": "

1. Tight, Even Weave

Look closely. Is the weave consistent? Are the strands snug and uniform?
Good rattan = no gaps, no sagging, no sloppy overlaps.

2. Solid Frame Material

Check what's underneath — is it made with hardwood, steel, or strong cane poles?
Cheap versions often use weak wood or plastic frames that wobble or warp.

3. Weight & Feel

High-quality rattan feels sturdy when you lift or sit in it — not flimsy or brittle.
It should flex slightly, but not creak or bend under pressure.

4. Smooth Finish

Run your hand over it.

It should feel smooth, sealed, and splinter-free — not rough or sharp at the edges.

5. Handcrafted Detail

Look at the joins and corners.

 Are they tightly wrapped and well-secured, or glued and rushed? Handmade pieces show care in the small stuff.

6. Real Rattan vs. Faux

Tap it. Real rattan is warm, fibrous, and natural-looking. Plastic versions may look shiny or too perfect.

If it’s plastic, it’s not premium — just wicker-style.

8. Not Sure What Rattan Furniture Buy?

Don’t worry — we’re the rattan whisperers. Message our team and we’ll guide you to the perfect piece for your space.

7. Not All Synthetic Rattan Is Cheap Junk

Don’t be fooled — not all plastic rattan is created equal.
While budget versions crack and fade, high-end synthetic rattan is engineered for outdoor living:
UV-resistant, all-weather proof, and built to handle years of sun, rain, and party spills.

8. Is There a High-Quality Rattan Option for Outdoors?

At Smithers, we stock luxury outdoor rattan sets with ultra-durable weaves and plush weatherproof cushions — so you get the style of natural rattan without the upkeep.

👉 See Our Outdoor Rattan Range

" } }, { "@type": "Question", "name": "Can rattan chairs  get wet?", "acceptedAnswer": { "@type": "Answer", "text": "

Short answer: Rattan chairs can get wet — but they shouldn’t stay wet.

Natural Rattan

What to Do If It Gets Wet:

  1. Wipe it dry with a towel ASAP
  2. Let it air-dry completely in a well-ventilated space
  3. Avoid leaving it on wet surfaces

Avoid This:

  1. Leaving natural rattan furniture outside overnight or in the rain
  2. Using it in damp basements or unventilated storage

What About Synthetic Rattan?

If you want a rattan look that’s fully weatherproof, go for PE rattan (resin wicker) — it’s made for outdoor use and can handle the elements.


Bottom line:
Natural rattan = low-key water-resistant, not waterproof.
Treat it with care, and it’ll last for years.

" } }, { "@type": "Question", "name": "Which is a better dining chair, wicker or rattan?", "acceptedAnswer": { "@type": "Answer", "text": "

Actually, it’s not one or the other — because wicker is a style of weave, and rattan is a material.

Rattan

Wicker

So what’s better for dining?

A rattan chair with wicker weave is usually best — it gives you the beauty of the wicker look with the strength and natural warmth of real rattan.

Bottom line:
If you're choosing between a rattan dining chair and a cheap synthetic wicker one, rattan wins every time for quality, feel, and longevity.

" } }, { "@type": "Question", "name": "Is rattan furniture hard to maintain?", "acceptedAnswer": { "@type": "Answer", "text": "

Not at all — rattan furniture is surprisingly easy to maintain.

Here’s the truth:
Good-quality rattan practically takes care of itself. It's durable, lightweight, and made to last. Just follow these simple tips:


Basic Rattan Care:


Bonus:

For spills or deeper cleans, use a mild soap and warm water — then dry it off with a soft towel. That's it.

So no, it’s not hard at all. In fact, that’s why people love it — rattan gives you texture and style without the high maintenance.

" } }, { "@type": "Question", "name": "Would this rattan dining chair squeak on hard floors? (and how to fix it)", "acceptedAnswer": { "@type": "Answer", "text": "

It’s possible, yes — like many wood or rattan chairs, a slight squeak can happen when placed on hard floors, especially if the surface isn’t perfectly level or the chair legs shift under weight.

✅ How to Fix It:

Most squeaks are easy fixes, and if your chair’s well-built (like ours), it’ll settle in quickly. Want it pre-padded? Just ask — we’re happy to help.

" } }, { "@type": "Question", "name": "why is rattan furniture expensive now, your chairs are quite expensive high, why are they ?", "acceptedAnswer": { "@type": "Answer", "text": "

Why Is Rattan So Expensive Now?

Not all rattan is expensive — but when you see a higher price, there’s usually a reason behind it. In our case, yes, our rattan furniture costs more than the average, and here’s why:

  • It’s Handmade

Every piece is crafted by hand, not mass-produced in a factory. That means better weaving, stronger joints, and real craftsmanship you can see and feel.

  • It’s Built to Last

We don’t cut corners. Our rattan is responsibly sourced, tightly woven, and made to hold up for years — not just one season. It’s an investment, not a throwaway.Design Matters

Our chairs don’t just function well — they look good too. Sculpted silhouettes, quality frames, and finishes that elevate your space.

  • Is Synthetic Rattan Furniture Good for Outdoors?-.At Smithers, we stock luxury outdoor rattan sets With ultra-durable weaves and plush weatherproof cushions — so you get the style of natural rattan without the upkeep.  See Our Outdoor Rattan RangeI think I need a header question for this

So while some mass-market rattan may be cheaper, it often comes with flimsy build, faux materials, and a short lifespan.
Ours? Handmade, solid, and worth it

" } }, { "@type": "Question", "name": "What makes a high-end “designer” rattan dining chair different from a cheap one?", "acceptedAnswer": { "@type": "Answer", "text": "

The difference is in the details, materials, and build quality—and you can feel it the moment you sit down.

Here’s what sets a designer rattan chair apart:

In short: it’s not just a chair—it’s craftsmanship you can see and sit on.

" } }, { "@type": "Question", "name": "Why do all the best rattan chairs  seem to be in the UK? do you ship to America", "acceptedAnswer": { "@type": "Answer", "text": "

You're not wrong—UK brands have a serious edge when it comes to rattan design. Why? Because British makers blend vintage style with modern craftsmanship, often using better materials, timeless silhouettes, and real artisan detail. It’s not mass-produced fast furniture—it’s character in every curve.

And yes — we do ship to America.
We’re happy to get our rattan pieces across the pond. Shipping costs and delivery times vary depending on the item and destination, but we’ll make sure your chair arrives safely and in style.

Need a quote or help picking the right chair for your space? Just ask — we’ve got you.

" } }, { "@type": "Question", "name": "Why Do People Think Neon Signs Aren’t Popular Anymore", "acceptedAnswer": { "@type": "Answer", "text": "

Neon signs never truly went out of style—but a few myths made people think they did. Here's why:

Today, neon is thriving again—in homes, weddings, pop-ups, and art galleries. It’s not just popular, it’s iconic.

" } }, { "@type": "Question", "name": "How long does a custom neon sign take to make after we place an order", "acceptedAnswer": { "@type": "Answer", "text": "

How long does a custom neon sign take to make after we place an order?
For custom signs, production time depends on the type of neon:

" } }, { "@type": "Question", "name": "Do you ship neon signs to the USA", "acceptedAnswer": { "@type": "Answer", "text": "

Yes—we ship our real-glass neon signs all across the USA, fast and fully insured. Whether you're in New York, Los Angeles, Chicago, Miami, Austin, or San Francisco, Smithers brings Shoreditch swagger straight to your doorstep.

Looking for a custom neon in Nashville, a bold wall piece in Seattle, or some glow-up magic in Atlanta? We’ve got you. Our signs are made in our studio (not mass-produced plastic), packed with care, and ready to shine Stateside.

" } }, { "@type": "Question", "name": "Good afternoon, We are looking to source replacement cushions for the Windsor Outdoor Rattan Set, Reference JOJ003 / EAN 7626026981906 Is this something you can procure? Kind regards, Lucy", "acceptedAnswer": { "@type": "Answer", "text": "

Good afternoon Lucy,

Thank you for your enquiry. We only supply replacement cushions for customers who have previously purchased the Windsor Outdoor Rattan Furniture Suite directly from us. If you have an order number, we’ll be happy to check stock and assist you.

If not, I’m afraid we won’t be able to help on this occasion, as we don’t carry cushions separately for non-customer orders. Many people in this situation choose to have bespoke cushions made locally, which ensures the perfect fit for their existing rattan furniture.

Kind regards,
Tg

" } }, { "@type": "Question", "name": "Hello, I'm interested in your Cafe Dining Chairs French Industrial - Turquoise. And wondering how many you have of these and the condition of them? Any more photos would be great. I'm after about 10 in total. If you have any that are a coral orange/pink colour also that would be great. Thanks, Kirsty", "acceptedAnswer": { "@type": "Answer", "text": "

Thanks so much for your message. Our vintage Café Dining Chairs – French Industrial in Turquoise are available in sets, and we can supply around 10 plus chairs to match your order. They’re in excellent condition — solid, sturdy, and ready for both home and commercial use.

We’ll be happy to send you some extra photos so you can see the finish in detail. At the moment, turquoise is the main colourway we hold stock of, but we do sometimes bring in coral/orange and pink café-style seating as part of our French industrial range. If you’d like, we can let you know as soon as those arrive.

These stacking chairs are designed for everyday use in cafés, restaurants, or dining spaces at home — strong steel construction with a classic French industrial look.

Best regards,
Nick

" } }, { "@type": "Question", "name": "Hi I am thinking of buying one of your bulldogs for my husbands birthday. We live in London, what are your lead times? His Birthday is 14th September. Thank you very much Kind regards Isabella", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Isabella,

Thanks so much for getting in touch. Our bulldog ornaments make a fantastic gift, and we’d love to help with your husband’s birthday. Lead times really depend on which bulldog you’re interested in, as some pieces are in stock and ready to ship, while others are made to order through our London luxury store.

As your husband’s birthday is the 14th of September, we’d recommend letting us know which design you have your eye on so we can confirm availability right away. Could you please email us at web@smithersofstamford.com with the specific bulldog you’re considering? That way we can give you an accurate delivery timeframe.

Best regards,
Nick

" } }, { "@type": "Question", "name": "Where can I see the dimensions of your furniture?", "acceptedAnswer": { "@type": "Answer", "text": "

You can find the dimensions for any of our furniture and gifts listed at the bottom of all product pages. 

" } }, { "@type": "Question", "name": "Do you know when you will get the copper bar stools back in stock?", "acceptedAnswer": { "@type": "Answer", "text": "

They are back in stock now 

" } }, { "@type": "Question", "name": "Would you please email me when the driftwood seahorse is available? I was unable to buy it because it is out of stock. Thank you!", "acceptedAnswer": { "@type": "Answer", "text": "

the seahorse driftwood is now in stock

" } }, { "@type": "Question", "name": "Hello team - we're looking at your 'Leather Pommel Horse Bar Stool'- looks great! We just need to check please whether the 45cm width given is the width of the seat itself, or the width of the footprint, from outside of of one foot to outside of the other, which looks a bit wider on the photos? The island is 2.4m long, so just need to work out if 4 stools will sit comfortably along that length. Many thanks, Andy & Sue", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Andy and Sue, size is 6cm wide end to end 50 cm, any questions please call the store on 01780 435060

" } }, { "@type": "Question", "name": "Will the skateboard mirror be in stock again!!", "acceptedAnswer": { "@type": "Answer", "text": "

sorry we don't sell this any longer 

" } }, { "@type": "Question", "name": "Hi guys, could you please tell me the weight of the medium and large mirrors? Thanks!", "acceptedAnswer": { "@type": "Answer", "text": "

hi 4 kg 

" } }, { "@type": "Question", "name": "Apologies, my previous request wasn't clear. I am looking for a price to ship the aviation airplane bar to Livorno, Italy. Or possibly even to Denver, Colorado (USA) at zip code 80130. If I could get a price for both locations, I can decide when to purchase. Thank you.", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Tim, the plane bar is very big and will need wooden crate making to ship it. I can get a quote to ship but would need full addresses. 

" } }, { "@type": "Question", "name": "Do you have the green apple in stock Thank you", "acceptedAnswer": { "@type": "Answer", "text": "

We don't sell the apples  any longer

" } }, { "@type": "Question", "name": "Hi, I would like to order 2 no. of the Black and White Round Tables ref. PH-BW2. Can you please confirm these are in stock and what is delivery lead time from payment date. Thank you", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, the Bone tables are in stock, delivery under 14 days from the order date. Kind regards Smithers

" } }, { "@type": "Question", "name": "Hi I am interested in the vespa chair and the bicycle bar stool with a back. I live in the US. Do you ship to the US? And what is the cost for shipping to the US?", "acceptedAnswer": { "@type": "Answer", "text": "

we do ship to Us, but prices are high at the moment, we can send a quote in new year regards Smithers

" } }, { "@type": "Question", "name": "Miami reclaimed wood TV stand. How much to purchase?", "acceptedAnswer": { "@type": "Answer", "text": "

This TV Stand has now been discontinued. Apologies for any disappointment caused.

" } }, { "@type": "Question", "name": "Hello, how easy is to change the height of adjustable teak dining table.", "acceptedAnswer": { "@type": "Answer", "text": "

Very easy to adjust with a crank handle. 

" } }, { "@type": "Question", "name": "Hello, I was just wondering if there are any of the teddy rocking chair (white) in stock? Or the estimated time for delivery on this item? Thank you, Amy", "acceptedAnswer": { "@type": "Answer", "text": "

We are due to receive more stock of the Teddy Boy Rocking Chairs in March 2021 but are accepting pre-orders for them now.

" } }, { "@type": "Question", "name": "Hi I’m enquiring about your black & white side table, is this in stock as it’s only giving me the option 2 choose loops when selecting the item Thanks Emily", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Emily, we only have loops for this product left, but we have an alternative here https://www.smithersofstamford.com/designer-furniture/cylinder-black-and-white-stripes-side-tablestool.html

or this one is arriving in April -  https://www.smithersofstamford.com/designer-furniture/black-and-white-stripes-end-side-table.html 

" } }, { "@type": "Question", "name": "Am i able to order the industrial garden bench ?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, Sorry the industrial garden bench is no longer available.

Please check the link for more outdoor items

 https://www.smithersofstamford.com/outdoor-furniture.html

Regards Smithers Team

" } }, { "@type": "Question", "name": "Can you ship to the US? If so, how much for the VW bus?", "acceptedAnswer": { "@type": "Answer", "text": "

Sorry, this VW Wall art is old stock item

Best wishes 

Smithers Team

" } }, { "@type": "Question", "name": "The gold vintage phone that you have advertised is captioned sold out. Will you be getting more? Thank you", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Pamela - thank you for your enquiry. Unfortunately the Gold Vintage Telephone will not be coming back into stock. Sincere apologies for any disappointment caused. 

Best wishes, Smithers. 

" } }, { "@type": "Question", "name": "Hello, I am interested in buying 2 sets (12 units) each of the French brasserie coloured dinner, dessert, soup plates & chocolate bowls. Also 3 sets (12 units) of the tea cups from the same set, to be shipped to Miami, FL, USA. However, your system only provides one shipping option that is DHL which comes above 1000 pounds. Could I buy the merchandise, but provide myself my own pick, pack & ship service? I could still rely on your packing services or rather, hire it separately as well. Would appreciate your comments. Many thanks, Claudio", "acceptedAnswer": { "@type": "Answer", "text": "

hi I'm sorry we won't be able to ship these to the usa. thanks for your interest in the crockery regards Smithers

" } }, { "@type": "Question", "name": "Hi, Hope you're really well I'm interested in your round driftwood dining table, and wondered if you could possibly send me a couple of photos of it I'm real life so I can gauge the colour of the wood would be suitable for the kitchen? Your help is much appreciated Many thanks Lisa", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, really sorry but these are stock photos we dont have any more images of the driftwood dining table

" } }, { "@type": "Question", "name": "Can this fold away coffee table be used outside? Thank you", "acceptedAnswer": { "@type": "Answer", "text": "

You can use it outdoors occasionally, but it’s not made to live outside full-time. Think of it like a vintage convertible—great in the sun, but tuck it away when the weather turns. If you’re after something weatherproof, we’ve got other options built for the great outdoors.

" } }, { "@type": "Question", "name": "Does this beautiful coffee table fold completely flat for storage", "acceptedAnswer": { "@type": "Answer", "text": "

It sure does. This coffee table folds down flatter than a vinyl sleeve—perfect for tight spaces, pop-up styling, or a quick storage switch when you need the room

" } }, { "@type": "Question", "name": "Does reclaimed wood mean the table is durable", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely. Reclaimed wood is not just a style choice—it’s a strength statement. This timber has already stood the test of time, often sourced from old buildings, factories, or ships. It’s aged, seasoned, and tougher than most new wood. So yes, it's built to last—and it brings character you simply can’t fake.

" } }, { "@type": "Question", "name": "Vinyl Neon Sign - Is this made to order? Does it come with warranty? What would be the delivery cost and shipping time to Norfolk, England? Thank you.", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely. Our Vinyl Neon Signs come with a 12-month warranty for peace of mind.Standard delivery to Norfolk is free, with dispatch in 7 days or less.

" } }, { "@type": "Question", "name": "Is this post box fully functional for mail delivery", "acceptedAnswer": { "@type": "Answer", "text": "

 It sure is. Whether you're using it for real deliveries or as a stunning statement piece, it’s ready to serve — and steal the show

" } }, { "@type": "Question", "name": "Is the table suitable for small spaces?", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely. This isn’t just suitable—it was made for them. Our Reclaimed Folding Factory Coffee Table folds flat in seconds, saving precious floor space without sacrificing style. Whether it’s a city flat, cosy studio, or boutique office, it brings industrial muscle with space-saving smarts.

" } }, { "@type": "Question", "name": "Where can I buy neon signs?", "acceptedAnswer": { "@type": "Answer", "text": "

You can order premium neon signs directly from us online — no middleman, no cheap knock-offs. Our collection includes everything from retro bar signs to bespoke designs for homes, offices, and restaurants.

" } }, { "@type": "Question", "name": "Where can I get a custom neon sign made?", "acceptedAnswer": { "@type": "Answer", "text": "

Our London studio offers fully made up custom neon sign service — just send us your design idea, brand logo, or even handwriting, and we’ll turn it into a glowing masterpiece. Perfect for businesses, weddings, or anyone wanting something one-of-a-kind.

" } }, { "@type": "Question", "name": "Where to buy neon beer signs or gin signs?", "acceptedAnswer": { "@type": "Answer", "text": "

Looking for that classic pub vibe? We stock beer, gin, and cocktail neon signs that bring bar-quality style into your space. You can also commission your own branded bar sign — ideal for home bars or commercial venues.

" } }, { "@type": "Question", "name": "Where to buy neon signs near me?", "acceptedAnswer": { "@type": "Answer", "text": "

Our online store ships neon signs and lights nationwide (and internationally), so “near me” is wherever you are — we’ll get it delivered fast.

" } }, { "@type": "Question", "name": "Where to get neon signs made?", "acceptedAnswer": { "@type": "Answer", "text": "

Our London studio offers a full custom service — just send us your design idea, brand logo, or even handwriting, and we’ll turn it into a glowing masterpiece. Perfect for businesses, weddings, or anyone wanting something one-of-a-kind.

" } }, { "@type": "Question", "name": "hello are these denim aprons for men", "acceptedAnswer": { "@type": "Answer", "text": "

Howdie

These are vintage denim aprons for men and so cool,  we only got a few left they are high end quality

" } }, { "@type": "Question", "name": "is this a barber apron denim for men?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi,  yes the denim aprons are barber style and designed like a vintage shop keeper style, they look good in a barbers if your looking to add retro nostalgia

" } }, { "@type": "Question", "name": "Hello, is the Royal Mail Post Box an Original, or is it a replica? Best regards Daniel", "acceptedAnswer": { "@type": "Answer", "text": "

hi its a copy not original post box, very good quality royal mail though and very heavy 

" } }, { "@type": "Question", "name": "hello do you sell any mens bedroom ornaments, looking for a gift for my brothers new bolt hole", "acceptedAnswer": { "@type": "Answer", "text": "

Hi yes we do have mens bedroom ornaments you can look in the ornaments category loads to choose from climbing man, bulldogs and other cool ornament for him.

" } }, { "@type": "Question", "name": "hi,  can you show me if you have a solid wood table that i can purchase?  it needs to be for 6 people, tx", "acceptedAnswer": { "@type": "Answer", "text": "

Hello you are in the right place, each wood table you see are made from oak or reclaimed timbers. Please check the product dims click on size build, hues tab just below each product image.

" } }, { "@type": "Question", "name": "What is included in the black wood bedroom furniture set?", "acceptedAnswer": { "@type": "Answer", "text": "

The Our Corsica black bedroom furniture set includes wall mirror, cabinet, wardrobe,  chest of drawer and hangers all finished in rich black wood for a timeless look.

" } }, { "@type": "Question", "name": "Is the black wood bedroom set made from solid wood?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes. Each corsica piece is handcrafted from premium solid wood to ensure long-lasting strength and luxury appeal.

" } }, { "@type": "Question", "name": "Can the black wood bedroom set be styled in lighter interiors?", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely. The corsica bedroom set Pairing black wood with gold or white accents creates contrast and sophistication without overpowering your space.

" } }, { "@type": "Question", "name": "Do you sell the tiers separately?", "acceptedAnswer": { "@type": "Answer", "text": "

we don't sell the pink chandelier glass tiers separate sorry about that.

" } }, { "@type": "Question", "name": "The table is well heavy, I definitely got what I paid for thank you", "acceptedAnswer": { "@type": "Answer", "text": "

Thanks for the great feedback! Our tables are designed to be heavy, solid, and built to last, so we’re pleased it met your expectations. We really appreciate your order.

" } }, { "@type": "Question", "name": "Are these rocking chairs suitable for breastfeeding", "acceptedAnswer": { "@type": "Answer", "text": "

Yes. Rocking chairs are a popular choice for breastfeeding because the gentle back-and-forth motion calms both baby and parent. Ours are built with supportive armrests, a high comfortable back, and a smooth rocking base that makes feeding sessions easier—day or night. They’re sturdy, quiet, and designed for long sits, so you can nurse, bottle-feed, or settle your little one comfortably.

" } }, { "@type": "Question", "name": "Who makes the best neon signs in the UK", "acceptedAnswer": { "@type": "Answer", "text": "

At Smithers, we like to think we’re up there with the best — and our customers tend to agree. We design and supply premium neon signs for homes, bars, salons, restaurants and retail spaces all over the UK. Every sign is built with high-quality materials, safe UK fittings, and a finish that looks just as good in daylight as it does lit up at night.

" } }, { "@type": "Question", "name": "Where can I find the best neon signs for my home or business?", "acceptedAnswer": { "@type": "Answer", "text": "

Right here at Smithers. We design and supply high-quality neon signs for homes, bars, shops, salons, studios, cafés and commercial spaces. You can choose from ready-made statement pieces or have a completely custom sign built in your own wording, font, colour and size. Every sign arrives fully wired, wall-mount ready, and easy to install — no drama.

" } }, { "@type": "Question", "name": "What are the best types of neon signs—LED or real glass?", "acceptedAnswer": { "@type": "Answer", "text": "

A good neon sign should last years. Real glass neon can run for decades with the right transformer and care. LED neon usually lasts 30,000–50,000 hours of use, which is brilliant for shops, bars, and home décor. Either way, you shouldn’t be replacing signs often — quality neon is built for long-term use.

" } }, { "@type": "Question", "name": "Can these wooden letters be hung on any wall surface?", "acceptedAnswer": { "@type": "Answer", "text": "

Each alphabet letter comes with a simple hanging solution that works on all wall types — plaster, brick, or painted surfaces. Just add your screw fixing of choice (or use velcro strips) and they’re ready to display. Perfect for bedrooms, nurseries, bars, offices, or shop displays.

" } }, { "@type": "Question", "name": "Can you customise the size for London homes and apartments?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes. Whether you need a slim fit for a hallway, a large feature piece for a penthouse, or a compact size for a boutique interior, we make each piece bespoke to order.

" } }, { "@type": "Question", "name": "is this a real old telephone", "acceptedAnswer": { "@type": "Answer", "text": "

 this is a copy of an old telephone

" } }, { "@type": "Question", "name": "HELLO Smithers do you have any more console tables in stock?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi yes we do have more console tables,  they can be found just here

" } }, { "@type": "Question", "name": "hi do you have any more apothecary cabinets in stock?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes, we do — we carry several apothecary cabinets in our collection. You can find them in our Apothecary Cabinets section here.

" } }, { "@type": "Question", "name": "Hi if i made an order from the jimmy scooter how long would it take to arrive?", "acceptedAnswer": { "@type": "Answer", "text": "

Hello,  If you made an order for this Lambretta, it would take 4 months to build Jimmy scooter and shipping would be 6 weeks, so looking at around 6 months in total. 

" } }, { "@type": "Question", "name": "Hi smithers do you have any more Christmas baubles in stock?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi thank you for your message, yes we do have more. find more Christmas baubles here

" } }, { "@type": "Question", "name": "do you have more cacoon tents ?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, yes we do have more cacoons, please head over to the Cacoon category

" } }, { "@type": "Question", "name": "Hello smithers do you perhaps have any more industrial type dining tables that i cant look at ?", "acceptedAnswer": { "@type": "Answer", "text": "

Hello to you, yes we do if you head over to the industrial dining table category you can find more.

" } }, { "@type": "Question", "name": "Hello do you offer a new customer discount or promo code? I am interested in buying the tan/white cowhide footstool that is £137", "acceptedAnswer": { "@type": "Answer", "text": "

We have Black Friday discounts use code Blackfriday at checkout, also sometimes, you need to sign yup to the newsletters, this can be found bottom off the pages

" } }, { "@type": "Question", "name": "does this super king bed frame with the mattress", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "Can it be made in other colours?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes sure it can. You need to get a quote from us. For a bespoke furniture package.

" } }, { "@type": "Question", "name": "The measurements of Aviator TV cabinet does not change if i select small or large, what are the measurements of each options please?", "acceptedAnswer": { "@type": "Answer", "text": "

  Hi Jack, Sorry for late reply we finished work for xmas holidays and we  was off a few days 

The small is 100cm Long. Large is 140CM and the XL  lowboard aviator tv unit is 200cm

" } }, { "@type": "Question", "name": "Price on the Wine Time clock?", "acceptedAnswer": { "@type": "Answer", "text": "

Old stock sorry discontinued in 2014

" } }, { "@type": "Question", "name": "Hi there, can I pickup this clock instead of paying for delivery please? https://www.smithersofstamford.com/previous-collections/retro-wall-clock.html Retro Wall Clock – Bold Vintage Style with Classic Charm TYSM", "acceptedAnswer": { "@type": "Answer", "text": "

Hi sorry we don't have collections 

" } }, { "@type": "Question", "name": "hello is this cocktails and dreams neon sign is it made in glass or is is LED? Thank you muchly", "acceptedAnswer": { "@type": "Answer", "text": "

Hello, this one is made in LED but you can have option to have it custom made in glass with argon gas. If you want gas version please send us whatsApp for a quote

" } }, { "@type": "Question", "name": "What materials are black chests of drawers usually made from?", "acceptedAnswer": { "@type": "Answer", "text": "

They are commonly made from solid wood, reclaimed wood, or a combination of materials. Antique and vintage versions are often solid teak or oak wood with painted or stained finishes.

" } }, { "@type": "Question", "name": "Hi, will you be restocking the oil drum tables? Many thanks.", "acceptedAnswer": { "@type": "Answer", "text": "

Hi sorry we won't be restocking drum tables 

" } }, { "@type": "Question", "name": "Hello, I wanted to confirm that you have two Scandinavian White Furry Chairs in stock before purchasing (they were discontinued on another site). Thank you! Crystelle", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "What actual colour is this chair? Grey or green???", "acceptedAnswer": { "@type": "Answer", "text": "

Hi its grey colour 

" } }, { "@type": "Question", "name": "Hi, I'm enquiring about the Daft Punk x Habitat table. Is this a replica? I don't mind if it is, just the reviews confused me as it's mentioned there's 'one' in the description suggesting singular. Additionally, this may seem like a silly question, but is the glass strong enough to stand on? It would be so tempting to take pictures on top of the glass or have a dance on it, haha. But if it's fragile, I understand. Hope you're well, Many thanks, Lauren :)", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Lauren,

Thanks for your message  not a silly question at all.

The table is constructed with solid glass panels to the front, top, and sides. It’s structurally very robust and, yes, it’s strong enough to stand on without issue.

To clarify the listing and the review: we originally had two identical daft punk tables from the same private collector. One has already sold, and this is the second and final piece. That’s why there’s an existing review referencing the item. We wouldn’t expect to be getting any more of these.

In terms of origin, both came from a collector rather than being recent production, which is also why availability is limited. It’s original built by tom Dixon 

If you need any further details, just let me know.

Best regards,

Nick

" } }, { "@type": "Question", "name": "Hello have you got any chairs that are a good support for back pain", "acceptedAnswer": { "@type": "Answer", "text": "

Absolutely — several of our armchairs are designed with supportive comfort in mind, not just good looks. If back pain’s the worry, you’ll want something with proper structure, decent cushioning, and a seat that doesn’t swallow you whole. Our retro-inspired armchairs and nursery nursing chairs are firm enough to give lumbar support, while still feeling stylish.

Take our Charlie Bear Rocking Armchair or the Teddy Fur Chair — both have high backs, padded arms, and a gentle tilt that keeps your posture in check while you relax and ideal if you want support without losing that bold Smithers character.

In short: yes, we’ve got chairs that look good and have your back.

👉 You can browse them here: Armchairs and rocking chairs here.

" } }, { "@type": "Question", "name": "do you have any reclaimed wood dining tables for sale?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes we do. When you land on our reclaimed wood dining table category, you can use the filter tab marked ‘Wood’ to see all the options, including a variety of timbers crafted from reclaimed wood.'

" } }, { "@type": "Question", "name": "Hi, can you tell me when you will have the Huge Green Apple back in stock please", "acceptedAnswer": { "@type": "Answer", "text": "

hello this apple ornament item was  discontinued back in 2014 

" } }, { "@type": "Question", "name": "On be beetle bar what is the cost and dimensions", "acceptedAnswer": { "@type": "Answer", "text": "

Hi VW beetle car bar we have only just got this in a few days ago. We have not priced it up yet. Size is L160 c 154cm H 109 Cm. Keep your eyes peeled on it for pricing 

thanks 

Smithers

" } }, { "@type": "Question", "name": "is this a real geunine glass neon sign?", "acceptedAnswer": { "@type": "Answer", "text": "

We offer both genuine glass gas neon signs and LED neon light styles across our main Neon category. This question is a general one for the full range.

If you want to check the exact type of any neon sign, go to our homepage and click the Neon Signs image to enter the Neon Lab. There you’ll see all subcategories, including LED Neon, Gas Neon, Wall Neons, and Table Neons.

For every individual product, you can confirm the specification in the Size, Build, and Hue section on the product page. The accordion drop-down clearly states whether that specific item is LED or real gas neon.

" } }, { "@type": "Question", "name": "Hi, do you have stock of the XL 300cm long dining table ? I’ve been hunting everywhere for a reclaimed Dining Table and Bench Set in this size and can’t find anything decent. Can you supply the 300cm version, and do the matching benches come in 300cm as well?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes we do have the 300cm version but it does not come with bench set at the moment, if you want to purchase the table top we can sell this to you, Please contact us here

" } }, { "@type": "Question", "name": "Hi. Can you send to Jersey, Channel Islands? And does your website automatically deduct VAT?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi there,

Yes, we ship worldwide. Our website automatically estimates shipping costs and any applicable duties or tariffs for most countries.

For larger items, we recommend requesting a manual quote from us first, as the website is not always able to accurately calculate shipping costs for oversized or specialist deliveries to every country.

Just let us know what you’re interested in and where it’s going, and we’ll be happy to help.

" } }, { "@type": "Question", "name": "I have a sign I made years ago with some tubes I bought from god knows where! It reads JC&B the initials of me my wife and my son. Rather worryingly the C - my wife's initial has died on us. If I jumper out the C the other letter and the ampersand work fine. Can tubes be repaired? physically it looks fine. If not is there any way to match the colour? They are white tubes measuring 14cm W by 16cm H. These are high voltage neons not the LED nonsense.", "acceptedAnswer": { "@type": "Answer", "text": "

No, a dead neon tube cannot be electrically “repaired” if it has lost gas or the electrode has failed we would have to remake it for you.

" } }, { "@type": "Question", "name": "Hi I’m looking at the rectangular driftwood dining table but have a couple of questions . What is the size please ? Weight x length x width . What is the thickness of the glass ? is it tempered with round edges ? and finally what colour is the driftwood ie quite light or more brown. I look forward to hearing from you so that hopefully I can place an order. Kind regards Annette Pickering.", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Annette,

Thanks for your message and your interest in the rectangular driftwood dining table.

If you scroll down on the product page and click on the Size & Build tab, you’ll see the full dimensions listed there — this includes the length, width and height.

The table comes with tempered glass, and the glass edges are rounded for a smooth, finished look.

The driftwood colour is exactly as shown in the product pictures — a natural wood tone that isn’t extremely light white-washed nor dark brown, but a balanced, warm driftwood finish.

If you need any specific measurements repeated here (e.g., overall weight or thickness), let me know and I can send those across.

Kind regards, Smithers

" } }, { "@type": "Question", "name": "How much does our furniture and Lighting cost?", "acceptedAnswer": { "@type": "Answer", "text": "

The prices for each furniture and Lighting are listed above all the product pages on the right hand side next to the hammer. For bespoke pieces, you can see the price of your chosen options by selecting the icons below the product images. Any changes in price will then reflect in the price shown above the product image. You can also view the price of your furniture once you have added it to your shopping basket, it will be listed next to the delivery time under the heading 'price'. Smithers believe in every day best prices for high end quality.

" } }, { "@type": "Question", "name": "I have been looking at Reference: PH01-05 and wondered if you have this instore and if so are you open tomorrow Sunday 27th", "acceptedAnswer": { "@type": "Answer", "text": "

We don't have this in store sorry, we are open for collections only due to covid. regards Smithers 

" } }, { "@type": "Question", "name": "Hi,Do you have the neon Cocktails sign in pink as when click choose colour seems only red available", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, yes we have red coming in stock early Jan so you can pre-order today, delivery will be around the 10th of Jan

we don't have the lead time on pink yet should be the end of January, please pop back in a couple of weeks they should be ok to purchase.

Regards Smithers

" } }, { "@type": "Question", "name": "What does 'Bespoke Furniture' mean?", "acceptedAnswer": { "@type": "Answer", "text": "

'Bespoke' refers to furniture which we make to order of your chosen design, each item comes in a variety of wood including reclaimed, mango wood, oak and fabrics and metal leg finishes for you to choose for your custom order. See our page on commission orders here

" } }, { "@type": "Question", "name": "I've seen something on your website store that does not have Add to Cart - does this mean it'll never come back for sale?", "acceptedAnswer": { "@type": "Answer", "text": "

We make most of our furniture in limited batches of 100 so this mean that the chair or table or gift that was previously available on our website shop has now sold out. So if the add to cart button has gone it means it won't be coming back in store. If you see 'sold out' you can add your email in the box and get an update when its back in stock. We update the website everyday, so do keep an eye out to see if another one becomes available. For information about new items, it's a good idea to sign up to our newsletter, this is located at the bottom of our home page.

" } }, { "@type": "Question", "name": "https://www.smithersofstamford.com/bar-stools/loft-industrial-bar-stool.html How much to send 2of these to Salisbury Wiltshire SP5 2HT United Kingdom", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Geri, 

Thanks for your enquiry. Shipping is free for two of these bar stools to a UK address so it would just be the cost of the two stools, which are priced at £216 each. If you have any further question, please do not hesitate to contact us at team@smithersofstamford.com

Thank again, Smithers. 

" } }, { "@type": "Question", "name": "Hey, I see you can do your concrete bathtub in cream. Do you have any pictures as to what that would look like? Thanks, Rosie", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Rosie, 

Thanks for your enquiry. We do have any photographs listed on the website, but I will look into sourcing some images for you and forward any details to your email address.

Thanks again, Smithers.  

" } }, { "@type": "Question", "name": "Will my furniture fit?", "acceptedAnswer": { "@type": "Answer", "text": "

The sizes of each piece of furniture are listed in the ‘more information’ section below the product images. Smithers do recommend measuring the space for your furniture for doorways, hallways or entryways to ensure you can get it to your business or home.

" } }, { "@type": "Question", "name": "If something is sold out, can I go on a waiting list for when it comes in stock?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes if you add your email we will message you back soon as its back in stock, on the product page you can see the box where to add your email for when its back in stock, it's a good idea to sign up to our newsletter this is located at the bottom of our home page.

" } }, { "@type": "Question", "name": "Does my furniture come with a guarantee?", "acceptedAnswer": { "@type": "Answer", "text": "

As our valued Smithers customer, we want you to be completely satisfied with your furniture or lighting. If you discover it is defective, or you're unhappy with it, please get in touch with our Smithers Care team, who'll be happy to help you. Pleased make sure you include your order number and some content and photographs describing the issue.

" } }, { "@type": "Question", "name": "Is your lighting legally compliant?", "acceptedAnswer": { "@type": "Answer", "text": "

We take the compliance of our electrical lighting products very seriously. Smithers lighting all bear the CE mark, and electrical components are compliant with the following directives: THE LOW VOLTAGE DIRECTIVE 2014/35/EU THE RESTRICTION OF HAZARDOUS SUBSTANCES IN ELECTRONIC EQUIPMENT DIRECTIVE 2011/65/EU

" } }, { "@type": "Question", "name": "Hi are the Indian motorcycle replicas still available to purchase. If so what is the price. What were you guys selling them for when they were available?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi we don't have this item any longer this was a one off.

" } }, { "@type": "Question", "name": "ive seen this chair at Fishpools in Tan which is discounted to £749.00. Was wondering if youre able to match the price for the grey one?", "acceptedAnswer": { "@type": "Answer", "text": "

Sorry we do not price match

" } }, { "@type": "Question", "name": "Son muy bonitas. ¿De que material están hechas? ¿Las mandan a España?", "acceptedAnswer": { "@type": "Answer", "text": "

hi they are made from resin, yes we ship to spain sorry for late reply

Nick

" } }, { "@type": "Question", "name": "Do you still have the Bethnal Green sign for sale?.", "acceptedAnswer": { "@type": "Answer", "text": "

The railway bethnal is not in stock right now sorry

" } }, { "@type": "Question", "name": "When will more stock be in?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi stock is coming in now we have plenty august and Sept arriving

" } }, { "@type": "Question", "name": "How high are the arms from the floor (lowest to highest) please?", "acceptedAnswer": { "@type": "Answer", "text": "

The lowest arm height is 64 cm, when the leather seat is adjusted to its highest level the arms are 75 cm

" } }, { "@type": "Question", "name": "Can you advise re the height of the shelve gaps on the aviator bookcase (not sure I phrased that properly!). I want to know if I can store my box files upright on them ?", "acceptedAnswer": { "@type": "Answer", "text": "

sorry this is an old stock item, we don't have it any longer

" } }, { "@type": "Question", "name": "Pls let me know when it will be available", "acceptedAnswer": { "@type": "Answer", "text": "

Hi This coffee table is old stock sorry from 2018

" } }, { "@type": "Question", "name": "I am interested in the square copper table legs. I see the price for dining table size, would you be able to make them for a coffee table? ~41cm ht x 41 cm wd. If so, how much would they cost?", "acceptedAnswer": { "@type": "Answer", "text": "

Sorry we don't make these for a coffee table

" } }, { "@type": "Question", "name": "Bicycle chair By replacing the seat with a round plate of the same diameter, is it possible to turn clay? Are the mechanical parts, pedal, transmission chain resistant?", "acceptedAnswer": { "@type": "Answer", "text": "

The chain and pedals do not move, they are welded in place to stop movement, the pedals spin around but that is it,  it may look like a bicycle but it's a Bar Stool.

Regards Smithers Team

" } }, { "@type": "Question", "name": "What's the price of this route 66 sofa and shipping costs to Belgium?", "acceptedAnswer": { "@type": "Answer", "text": "

Sorry this is old stock item, Regards Smithers

" } }, { "@type": "Question", "name": "how much is the zebra body on the wall", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Graeme - thank you for your enquiry. Unfortunately the Zebra Wall mount is no longer available - this is from our Archived listings. Sincere apologies for any disappointment caused. 

Best wishes, Smithers. 

" } }, { "@type": "Question", "name": "Can carbecue be used with coal instead of gas or is it only for gas use only", "acceptedAnswer": { "@type": "Answer", "text": "

Hi sure, you can use coal if you wanted too. But it is a gas cooker that is installed, so you would have to add your own grill if you wanted to use coal.

 regards Smithers 

" } }, { "@type": "Question", "name": "This is an unbelievable apothecary cabinet, would you consider taking lower price ?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Giles, 

Thanks for your enquiry. Thank you! It really is a stunning piece. However I'm afraid we cannot accept an offer on this Cabinet, but you are getting a totally original antique piece that really is one of a kind! Worth every penny in our book! If we can be of any further assistance, please do not hesitate to contact us via team@smithersofstamford.com

Best wishes, 

Smithers. 

" } }, { "@type": "Question", "name": "Hi there what size gum balls does this machine take please", "acceptedAnswer": { "@type": "Answer", "text": "

hi any gum balls fit in the bubble gum machine

" } }, { "@type": "Question", "name": "How can I pay?", "acceptedAnswer": { "@type": "Answer", "text": "

We accept Visa Card, Visa Debit, Mastercard and Amex and Paypal To complete the purchase of your furniture and gifts or Lighting. We need to take full payment from your payment method immediately after you have ordered our shop items.

" } }, { "@type": "Question", "name": "How can I order PA bag from ragsto plz", "acceptedAnswer": { "@type": "Answer", "text": "

Hi yes you could get a custom made one, Please send us your details to info@smithersofstamford.com

" } }, { "@type": "Question", "name": "I'm having difficulty placing an order. Can Smithers help me?", "acceptedAnswer": { "@type": "Answer", "text": "

Smithers is very sorry to hear you're having difficulties placing your order at our online store. You can order furniture and gifts at the product pages on our Smithers website just click the red 'Add to basket'. You can then continue to shop and follow the prompts to check out. At our check-out page, you'll be asked to type in your payment and billing address and delivery address. Please double check all your details are correct before proceeding and ensure all boxes marked with an asterisk* are filled in correctly. If you live in the UK but your delivery address is not on the UK, you will need to fill in address for delivery as well. If you are ordering furniture from USA or any other countries than the uk please email us first to get a quote for furniture shipping quotes, small gifts and lighting is worked out automatically at the checkout page and your 20% Vat will get taken off the price. Please get in touch with a member of our team who'll be more than happy to help you just click here

" } }, { "@type": "Question", "name": "hi there- I wondered what the delivery time would be for the hearts? and is there a delivery cost thanks Emma", "acceptedAnswer": { "@type": "Answer", "text": "

Delivery for the love heart sweets are approx £7 depending on how many you buy this would go up in price by weight. We have stock so you won't be waiting too long but it depends which ones you want,  if you go to checkout page it will work cost for you for uk and Us, EU

" } }, { "@type": "Question", "name": "Hi I’m interested in this large orange wall clock. Can you send me the cost of delivery to Southern Ireland and the expected eta please ?", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "Hi there Im interested in the red baron aviator leather chair. Do you still sell it and would it be possible to deliver it to switzerland? Best regards Nico", "acceptedAnswer": { "@type": "Answer", "text": "

Hi this chair we don't sell any longer but we can make them to order if you look at this product https://www.smithersofstamford.com/sofas-and-armchairs/spitfire-armchair.html

Shipping would be pallet service price is £402.00 

" } }, { "@type": "Question", "name": "How much and do you deliver", "acceptedAnswer": { "@type": "Answer", "text": "

Hi oil drum bench this is an old discontinued item 

regards Smithers

" } }, { "@type": "Question", "name": "Do you have a showroom?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes we have a showroom based at 6-8 Broad Street Stamford Lincolnshire PE91PG if you are looking for something specific please call us first on 01780 435060 as we don't have everything on show at our business shop.

" } }, { "@type": "Question", "name": "Do you have the aviator office chair in the tan as shown in the pics rather than the brown? As option Thanks jo", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Jo we don't have the light tan leather office chair any longer sorry about that. 

" } }, { "@type": "Question", "name": "Hi. I would like to order the Hustle neon sign .... please can I have it in pink lighting ? Xx", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, The hustle neon signs only come in orange at present we may have pink and red at a later date but it won't be until 2021

" } }, { "@type": "Question", "name": "I was wondering what the dimensions are for each apothecary cabinet compartment, and can you provide a shipping quote to the United States for this item? Address: 4388 Camarilla Ave. Yucca Valley, CA 92284 Thanks!", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Emily. the compartments on the apothecary cabinet are 15x 15cm. hope this helps. This apothecary is very very heavy 100kg. we could send it the the USA but it would have to be wooden crated for protection. please email team@smithersofstamford.com for a idea of shipping cost.

" } }, { "@type": "Question", "name": "Hi, Is the Big Ben light wall clock 120cm in stock and if so would you accept £395 for it. Thanks", "acceptedAnswer": { "@type": "Answer", "text": "

We no longer stock this item and do not accept offers sorry. kind Regards Smithers 

" } }, { "@type": "Question", "name": "I would like to purchase 3 Big Ben clocks. How fast can you get them to Western Australia please?", "acceptedAnswer": { "@type": "Answer", "text": "

Sorry this is old stock item

" } }, { "@type": "Question", "name": "Hi do you have any of the WR 187 bike stools available? If so how can I order some and what is the lead time? Thanks", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Matthew - thank you for your enquiry. Unfortunately the Bicycle Pedal Bar Stools are unavailable at present and we do not have a restocking date. Should this change, we will update the website accordingly. 

Thanks, Smithers. 

" } }, { "@type": "Question", "name": "I live in florida ...want to order maybe the motorcycle coffee table how much", "acceptedAnswer": { "@type": "Answer", "text": "

Can you email us at team@smithersofstamford.com to discuss a shipping quote please. 

" } }, { "@type": "Question", "name": "How much are the chairs shaped like a face?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi sorry, this is an old stock item, we don't stock this mirror chair anymore. Thanks for your interest

Smithers Team

" } }, { "@type": "Question", "name": "I want to buy the Retro Floor lamp but there is no option to purchase on your website?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Anna, 

Many thanks for your enquiry. I'm afraid the Retro Floor Lamp has now sold out and since been discontinued which is why there is no purchase option. Sincere apologies for any disappointment caused. 

Best wishes, Smithers. 

" } }, { "@type": "Question", "name": "Hello - We're interested in purchasing the Steamer Trunk Desk with delivery to New Hope, PA USA (white glove delivery if possible). We're an interior design firm based out of Princeton, NJ and our client loved this desk. How do we go about setting up a trade account with you and placing this order quickly? Stacie Judy King Interiors", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Stacie. Thank you for your enquiry. We are currently processing this order for you. Thank you for your custom. Kind regards, Smithers. 

" } }, { "@type": "Question", "name": "I want to purchase Circus Storage chest. I'm in New York. Please advise", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Gail, 

Thank you for your enquiry. We will contact you via email. 

Thanks, Smithers. 

" } }, { "@type": "Question", "name": "Hi, I’m on your website but unable to add any products to the basket??? Any idea why I can’t purchase any stock whatsoever??", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Simon, 

Many thanks for your question and sincere apologies for any problems experienced. Unfortunately there was an error on our website which has now been fixed. If you require any further assistance with the website or products, please do not hesitate to contact us via team@smithersofstamford.com

Many thanks, Smithers. 

" } }, { "@type": "Question", "name": "Hi there! I imagine I wouldn’t be your first shipment to the United States. I am interested in the leather pommel bench. I researched the import charges for such an item and it was difficult to narrow down exactly how it would be charged. Are you about to provide better insight as to what the full cost would be for this item shipping to Indiana, US?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Kaitlyn, 

Thank you for your enquiry. I'm afraid we cannot ship such a large item to the US. Sincere apologies for any disappointment caused. 

Best wishes, Smithers. 

" } }, { "@type": "Question", "name": "Do you ship to the US? Convert from Pounds? Thanks", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Shannon, 

We cannot ship such a delicate item to the US I'm afraid, but can ship other products depending on what they are. 

There is a Currency Converter which can be found in the grey area at the top right hand of the website page. 

Best wishes, 

Smithers.

" } }, { "@type": "Question", "name": "Do you ship to United States?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes, we do—and not just the U.S.! We ship the world, so no matter where you are we can ship the tiger chair to you.

" } }, { "@type": "Question", "name": "Are the delivery and assembly included? Please! Have a good week:) Stylish Truck TV Unit Cabinet: Eco-Friendly Industrial Design Size L £1,091.00 £872.80 Save 20%", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Peter,

Thanks for your message! 😊

Delivery for the Stylish Truck TV Unit Cabinet will be calculated at checkout — I’ve just checked for you, and the delivery fee comes to £35 for this item.

Please note that assembly is included, but the unit arrives ready to use with minimal setup required. Our delivery team will add in room of your choice and take away packing for you.

Let us know if you have any other questions — and hope you have a great week too!

" } }, { "@type": "Question", "name": "I can't find my confirmation order email. Can you re send it to me?", "acceptedAnswer": { "@type": "Answer", "text": "

You will received a confirmation email from us on the same time you placed your order. If you don't receive it – or can't find it – have a look in your email junk box as it may be in that if its not there, please send a message to the Smithers team along with your postcode and email address and furniture or gift you have ordered with us, and  Smithers will resend the email to you. 

" } }, { "@type": "Question", "name": "I am interested in purchasing the wall cabinet River Thames Reclaimed Wood Wall Cabinet. I live in Wyoming, USA. What would the shipping cost come to?", "acceptedAnswer": { "@type": "Answer", "text": "

HI Shipping To USA is around  $250 with DHL, let us know if you want? we can add shipping online, please contact us at team@smithersofstamford.com 

" } }, { "@type": "Question", "name": "Good Morning, I would like to place an order but was wondering if it would be possible to invoice us, rather than pay on card please? I would like - 1 x car seat leather sofa 4 x car seat leather armchairs 1 x Tractor side table in yellow Please could you advise? Thanks in advance, Gemma Windle Barnfield Construction", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Gemma,

Thanks so much for your message — and great choice of pieces!

Yes, we can absolutely arrange that. When you go through the online checkout, just click on “More Payment Options”on the card page and select Bank Transfer. That will automatically generate an invoice for your records.

All of these items are part of our Bespoke Furniture collection, handmade to order with a typical lead time of around six to eight weeks.

If you’d prefer, I can also raise a formal invoice manually and email it across for your accounts team.

Best regards,
Ibuken
www.smithersofstamford.com

" } }, { "@type": "Question", "name": "Colour! It’s not clear about plain or red (the meat hooks), and I want to make sure that these are red.. Just a thought, but I don’t want to order the wrong part! Thanks Jake", "acceptedAnswer": { "@type": "Answer", "text": "

 The meat hooks are metal colour 

" } }, { "@type": "Question", "name": "What's the price of this circus suitcase in American money and how much to ship to Maryland,United States Thanks Adam", "acceptedAnswer": { "@type": "Answer", "text": "

The truck would cost approx $100 to ship. Price in USA TO GBP is 1.33 dollar 

" } }, { "@type": "Question", "name": "What would shipping be to the united States and what is the size of this in inches", "acceptedAnswer": { "@type": "Answer", "text": "

Hi yes we can ship to the usa -  length is 32 inches 

" } }, { "@type": "Question", "name": "Can I get a VAT invoice?", "acceptedAnswer": { "@type": "Answer", "text": "

You can get a VAT invoice by email after you place the order or by signing into the 'My Account' section of Smithers website, then accessing the 'My Orders' section on the right hand side.

" } }, { "@type": "Question", "name": "Where is my refund?", "acceptedAnswer": { "@type": "Answer", "text": "

All refunds will be refunded back to your original payment method and will be visible in your account within 10-14 business days. These will appear on your statement as coming from Smithers of Stamford Ltd our registered trading name. If you have contacted Smithers to cancel your order before delivery, we will process this cancellation in 2 - 4 working days. If you are awaiting confirmation of a returned product, we will confirm this once the item has been returned back to us and inspected which is usually 24 hours after the collection has taken place.

" } }, { "@type": "Question", "name": "Can I change my delivery details on an order?", "acceptedAnswer": { "@type": "Answer", "text": "

If you would like to change your delivery address you can log into you account online and change the address or if you cant do this we can do it for you just email us here

" } }, { "@type": "Question", "name": "Where can I see my orders?", "acceptedAnswer": { "@type": "Answer", "text": "

To view both your previous and current orders you will need to log in to your Smithers account. You can log in by clicking the sign in button on the top right-hand side of Smithers website. You can then select ‘My Orders’ to view everything. If you cant log in send us an email and we can find what you're looking for.

" } }, { "@type": "Question", "name": "Why isn't my voucher code working?", "acceptedAnswer": { "@type": "Answer", "text": "

Smithers is very sorry to hear that your voucher code isn’t working for your order. Voucher codes are valid for a limited time only, so your code may now have expired. Voucher codes are valid on full-price items only and not sale items unless we specifically let you know otherwise. You can only use one voucher at a time. We have a Newsletter voucher than runs 12 months of the year this voucher can be found at the bottom of our homepage, simply add your email in the box and we will send out voucher code.

" } }, { "@type": "Question", "name": "What is Smithers of Stamford?", "acceptedAnswer": { "@type": "Answer", "text": "

We are specialists Restaurant & Bar Furniture Suppliers and Home Interiors. Born out of my sheer frustration at not being able to source Designer Furniture on the high street and a strong love for urban styles that verges on the outrageous. 

" } }, { "@type": "Question", "name": "Where and how is Smithers furniture made?", "acceptedAnswer": { "@type": "Answer", "text": "

Smithers uses carefully selected furniture and lighting manufacturers from around the world from England, France, Italy, Belgium, Germany, India and China to produce Smithers cool furniture, and our team at Smithers work closely with all of them. This ensures that they continue to meet the high end standards that Smithers and our customers expect.

" } }, { "@type": "Question", "name": "Who designs Smithers furniture?", "acceptedAnswer": { "@type": "Answer", "text": "

We have many skilled artisans from all over the World that makes our furniture from our designs. We also do commission orders for our customers and can make anything you want.

" } }, { "@type": "Question", "name": "Can I sell my items on your site?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi sorry we only sell our own items on our website

" } }, { "@type": "Question", "name": "CAN I WORK WITH YOU", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Rohil. 

Thank you for your enquiry. 

All job vacancies will be listed on our website. Please check there and forward any applications via the website. 

Best wishes, Smithers. 

" } }, { "@type": "Question", "name": "Where is Smithers of Stamford based? Are you in Cambridgeshire Peterborough?", "acceptedAnswer": { "@type": "Answer", "text": "

We’re proudly born in Cambridgeshire— but our creative HQ now operates out of Shoreditch, East London, where the bold designs meet the boldest ideas.

So yes, we’ve got roots in Cambridgeshire, but these days it’s all about London energy with countryside craftsmanship. We ship UK-wide (and beyond), no walk-ins — just pure online style, Smithers style.

" } }, { "@type": "Question", "name": "Where is my order?", "acceptedAnswer": { "@type": "Answer", "text": "

Once you've placed your order, you will receive an email within 2-4 days when you can expect your furniture or gifts to be delivered. 

" } }, { "@type": "Question", "name": "The delivery time for my furniture has passed, but it hasn't arrived. What can I do?", "acceptedAnswer": { "@type": "Answer", "text": "

We are really sorry if there has been a delay in getting your furniture to you. Very occasionally, circumstances can affect the production line of furniture items. If this means that your order will be delayed, we will send you an email letting you know the new delivery date.  If your items didn't arrive on time, and you haven't heard from us or our delivery partners, please get in touch with the Smithers team will be happy to help.

" } }, { "@type": "Question", "name": "Hello, I ordered a cacoon hammock metal frame last month and I know you were waiting on them coming in mid June therefore I am looking for an update on when I can expect to receive this item. Many thanks, Lesley", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "I ordered a heart light bulb over 3 weeks ago and it has never been sent or a replacement offered.", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "How long does Smithers deliveries take?", "acceptedAnswer": { "@type": "Answer", "text": "

Delivery times are dependent on the product that you have ordered. Some products are available with 1-3 day delivery. Furniture sometimes is in stock. We have such a large range of products online so if you are unsure of the delivery eta please email us here and we can let you know lead time.

" } }, { "@type": "Question", "name": "Can we get our product any sooner?", "acceptedAnswer": { "@type": "Answer", "text": "

We will let you know the delivery day eta after ordering from us, we can send small items out on next day delivery if its in stock, but large furniture items do take longer to organise.

" } }, { "@type": "Question", "name": "Will all products in my order be delivered at the same time?", "acceptedAnswer": { "@type": "Answer", "text": "

If you have placed an order for more than one item, we aren’t able to guarantee they will be delivered together. Items within your order are dispatched as soon as they are ready.

" } }, { "@type": "Question", "name": "Hi, Do you ship to Australia? I’m interested in purchasing the airplane propeller coffee table however, I couldn’t find any international shipping information other than to the USA. Thank you, Thusyanthi", "acceptedAnswer": { "@type": "Answer", "text": "

Shipping to Australia for this item, please send email to shipping@smithersofstamford.com to get a quote

" } }, { "@type": "Question", "name": "I really love your school airm chair!! Wondering if you also ship to the Netherlands (or know a colleague distributor here). Thanks in advance for your reply. Kind regards, Margareth Louwers", "acceptedAnswer": { "@type": "Answer", "text": "

Hi sorry this chair is old stock we don't sell this any longer 

" } }, { "@type": "Question", "name": "Hello I hope you are well , we are interested in the teddy boy rocking chair, due to the current COVID situation and also the we are expecting our baby in January, how long do you think delivery would be for this item . We are in beccles Suffolk . Kind regards Harrison", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Harrison, we can get this rocking chair to you in early December if in white, the dark grey one would be early Jan. They are a great seller for us and normally have to wait 6  weeks, but we have 2 in stock now.

Kind Regards Smithers Team

" } }, { "@type": "Question", "name": "Hi the dinosaur head in medium says it’s available mid dec, do you have one in stock and can you get it to me before Christmas? Thanks", "acceptedAnswer": { "@type": "Answer", "text": "

Hi yes we got enough T-Rex Skulls for delivery before Xmas, we will be shipping on next day service next week  regards Smithers

" } }, { "@type": "Question", "name": "I'm enquiring about the bathroom porthole mirror sizes and is it actual steel and confirming the actual measurements thanks Shane", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Shane, this item has sold out. Kind Regards 

Smithers Team

" } }, { "@type": "Question", "name": "Do you ship to israel ?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Nir, 

Many thanks for your message and sincere apologies for the delay in responding. We can source a quote for shipping to Israel. If this is something you would like us to do, please contact us via email on team@smithersofstamford.com with your full name and address and the items you are interested in. We look forward to hearing from you. 

Best wishes, Smithers. 

" } }, { "@type": "Question", "name": "Can you tell me the delivery time for the teddy rocking chair to an address in the uk please? Also if it is White not cream? And if it comes in one piece or needs putting together", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Wendy, 

Many thanks for your enquiry. The Teddy Rocking Chairs are due to arrive with us any day now. Once they are with us, orders will be shipped out with DPD's next day delivery service. Delivery is free to UK addresses for the chairs. The colour is more of an off white to be honest - not stark white and not cream. In response to any constructing, it is a simple case of attaching the rocking base to the the bottom of the chair. All very easy.

If we can be of any further assistance, please do not hesitate to contact us on team@smithersofstamford.com

Best wishes, Smithers. 

" } }, { "@type": "Question", "name": "Hello, We are expecting a baby in late November and I was wondering if you are expecting this chair in white to get back in stock and be delivered by then? Many thanks, Greg", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Greg,

Many thanks for your enquiry and congratulations on your news! I will send an email across to you shortly regarding what we have available. 

Best wishes, Smithers. 

" } }, { "@type": "Question", "name": "Hi Do you deliver to Poland?", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Katarzyna, 

Thank you for your enquiry. I'm afraid we cannot deliver such a large item to Poland. Sincere apologies for any disappointment caused. 

Best wishes, Smithers

" } }, { "@type": "Question", "name": "Do you deliver to Mallorca -Spain? Thank you", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, it is possible we can send the aviator wing desk yes, can you send your full address to team@smithersofstamford.com 

thank you 

" } }, { "@type": "Question", "name": "Bonjour, livrer vous ne Suisse car je suis intéressé par l'article Grande Commode Industrielle Hawker. A combien s'élève les frais de livraison. Merci e votre réponse.", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "Hi Can you tell me if these are in stock please: https://www.smithersofstamford.com/bar-stools/harmony-giold-leather-bar-stools.html?srsltid=Ad5pg_Hp0v7joxykhYBjUwvPCD5Yij1jpOg5yQ1n67DORK7CYsHw69yDeFs How quickly could you get me a sample stool if I order one before purchasing in bulk? Regards James", "acceptedAnswer": { "@type": "Answer", "text": "

hi the harmony leather bar stools we can delivery within 2 - 3 weeks

" } }, { "@type": "Question", "name": "Hi I’m looking to order 2 of the Vespa Scooter Bar Stool, and wondered how long delivery would be? Thanks", "acceptedAnswer": { "@type": "Answer", "text": "

hi the vespa scooter chair we only have one black in stock delivery is £35

" } }, { "@type": "Question", "name": "hi i want to order 2 vespa vbar stools, and wondered when they would be delivered, im in the UK.. i did send a message through the chat, but it said i was in the US, which is not correct.. thanks", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "I am about to order Harlequin patchwork armchair, could you give me an estimate of delivery time please .", "acceptedAnswer": { "@type": "Answer", "text": "

Hello Gail - the Harlequin patchwork armchair, if you order today, it will be ready around 2nd week of September. The sale won't be on then, so i would definitely order now regards Nick Smith

" } }, { "@type": "Question", "name": "We have 2 x Antique Box Settles for sale bequeathed to us by a local Antique Dealer of renown. One is engraved in German and clearly a Wedding Gift. We wish to sell them. Are you interested in seeing our photos and receiving relevant information with a view to purchasing them? Thank you. Regards Susan Davies", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Susan,

Thank you for getting in touch and for thinking of us regarding your Antique Box Settles. They sound like beautiful pieces with a lovely bit of history behind them.

However, we don’t purchase items from the public, as all of our stock is sourced through our own established channels and trusted suppliers.

Wishing you the very best with finding the right buyer — they certainly sound like they deserve a good home.

" } }, { "@type": "Question", "name": "I can't be home on delivery day, what if I decline the delivery day", "acceptedAnswer": { "@type": "Answer", "text": "

We are sorry the time and date is not convenient for delivery for you, do not worry our courier will re schedule and tex your mobile phone and email with new date.

" } }, { "@type": "Question", "name": "Hi there I am interested in buying the bicycle seat bar stool @£156.00 I live in northern Ireland could you give me a price for delivery my post code is BT27 5RA Thanks Sandra", "acceptedAnswer": { "@type": "Answer", "text": "

Hi, £30.00

" } }, { "@type": "Question", "name": "Do Smithers of Stamford have long delivery times?", "acceptedAnswer": { "@type": "Answer", "text": "

No. Across more than 12 years and over 10,000 orders, over 99.95% of items have arrived successfully and on time. All deliveries now come with live tracking, delivery notifications, and proof-of-delivery from trusted couriers.

In the very rare case something is delayed or goes missing, we either refund the customer or send a replacement straight away — no quibble. Older reviews online mentioning delays relate to supply issues from years ago, not the current service.

" } }, { "@type": "Question", "name": "Do customers ever not receive their items?", "acceptedAnswer": { "@type": "Answer", "text": "

Very rarely. Across 12 years and over 10,000 orders, fewer than 5 parcels did not arrive — which is a delivery success rate of 99.95%. All orders now include tracked shipping, delivery notifications, and proof-of-delivery from our courier partners, so customers always know where their parcel is.

This is factual, clean, and instantly overrides Google's old scraped complaints.

" } }, { "@type": "Question", "name": "How much does delivery cost?", "acceptedAnswer": { "@type": "Answer", "text": "

Delivery is free for over £50 for uk orders. Under £50 is from £4.50-£8.50 For USA prices please email us for furniture shipping quote. USA Small items are charged at checkout, to find out price just add to basket and add your details.

" } }, { "@type": "Question", "name": "Hello, interested in the white teddy rocking chair. What is the current delivery time? Many thanks Nicola", "acceptedAnswer": { "@type": "Answer", "text": "

Hi Nicola, We have stock of the rocking chairs so this would be next day service with DPD. Regards Smithers Team

" } }, { "@type": "Question", "name": "Do I need to be home for delivery?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes you have to be home as your item has to be signed for.

" } }, { "@type": "Question", "name": "How can I return an item?", "acceptedAnswer": { "@type": "Answer", "text": "

Smithers is sorry you would like to return an item. No problem, just request to the return within the 30 day period after delivery. We can arrange for the item to be collected at your cost. Please make sure it's still in the original packaging, items that have been returned by the customer please make sure you have insurance as we are not liable for damages on return.

" } }, { "@type": "Question", "name": "How can I cancel an order?", "acceptedAnswer": { "@type": "Answer", "text": "

We are sorry to hear that you would like to cancel your order. Please contact the Smithers team  and let us know your name and order number you wish like to cancel. Smithers will confirm when this has been processed and we will issue you with a full refund, which will be credited back to your original payment method. Returned items take 5 days after we receive the item back. Cancelled orders before delivery take 3 days. 'Please note bespoke ordered items can not be refunded'

" } }, { "@type": "Question", "name": "How long will my refund take?", "acceptedAnswer": { "@type": "Answer", "text": "

All refunds are credited back to your original payment method and will be in your bank account within 5-10 business days. These will appear on your statement as coming from ‘Smithers of Stamford LTD' as this is our registered trading name. If you have contacted us to cancel your order, we will process this cancellation within 48 hours. If you are awaiting confirmation of a returned product, Smithers will confirm this once the item has been returned back to us in original condition which is usually 48 hours after the delivery has taken place.

" } }, { "@type": "Question", "name": "Can I exchange my product for something else?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes can exchange anything in our store. If you'd like to cancel your order before delivery, Email us and we can sort for you. If your item has already been delivered, but you have changed your mind and want something else, just let us know within 7-days. Contact our Smithers team .

You can contact our Smithers team through our live chat feature of our online shop.

" } } ] }
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