Good afternoon, We are looking to source replacement cushions for the Windsor Outdoor Rattan Set, Reference JOJ003 / EAN 7626026981906 Is this something you can procure? Kind regards, Lucy
Good afternoon Lucy,
Thank you for your enquiry. We only supply replacement cushions for customers who have previously purchased the Windsor Outdoor Rattan Furniture Suite directly from us. If you have an order number, we’ll be happy to check stock and assist you.
If not, I’m afraid we won’t be able to help on this occasion, as we don’t carry cushions separately for non-customer orders. Many people in this situation choose to have bespoke cushions made locally, which ensures the perfect fit for their existing rattan furniture.
Kind regards,
Tg
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We can replace some parts on furniture like handles and chair feet replacement parts. If you discover that your product has incorrect or missing parts, or its faulty, please get in touch with The Smithers Team. Please send us a photo or Video with your order number to our online contact us form and we will be happy to help you.
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